Canon BJC-2100 Series User Manual - Page 225
BJ Status Monitor Does Not Open, Open the Printer Properties dialog box from the Start menu.
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Other Problems I BJ Status Monitor Does Not Open Windows CHECK 1 DO YOUR COMPUTER AND PRINTER CABLE SUPPORT BI-DIRECTIONAL COMMUNICATION? Check the hardware specifications for your computer and printer cable. Operation of the BJ Status Monitor depends on bi-directional data transfer between the computer and printer. The computer and printer cable must both be capable of sustaining bi-directional data transfer. Note If you are unsure as to whether your computer or printer cable supports bi-directional communication, contact your hardware manufacturer. CHECK 2 IS THE BI-DIRECTIONAL OPTION SELECTED IN THE PRINTER DRIVER? Check the bi-directional option. 1 Open the Printer Properties dialog box from the Start menu. 2 Click the Details tab and click the Spool Settings button. 3 In the Spool Settings dialog box, click the button for "Enable bi-directional support for this printer." Opening the Printer Properties Dialog Box Troubleshooting 225