Canon BJC-85 User manual for the BJC-85 IS12 - Page 108

Communication Error Occurs, When the System Properties window is displayed, click the Performance

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Other Scanner Problems I Communication Error Occurs CHECK 1 DID YOU LAUNCH IS SCAN OR IS SCAN PLUS IMMEDIATELY AFTER IT WAS CLOSED? Do not attempt to launch IS Scan or IS Scan Plus again immediately after it is closed. Wait for a few seconds and then launch again. CHECK 2 IS THE PRINTER PLUGGED IN AND READY? Check that the printer is plugged in and ready. CHECK 3 ARE YOU USING THE USB INTERFACE RUNNING UNDER WINDOWS 98? Windows When using the USB interface running under Windows 98, a communication error may occur if the Hardware acceleration setting is Full. To solve the problem, follow these steps: 1 Double-click the System icon in the Control Panel for Windows. 2 When the System Properties window is displayed, click the Performance tab. 3 Click the Graphics button. 4 If Hardware acceleration is set to Full in the Advanced Graphics Settings dialog box, set to None. Scanner Problems 108

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108
Scanner Problems
Other Scanner Problems
■
Communication Error Occurs
C
HECK
1
D
ID
YOU
LAUNCH
IS S
CAN
OR
IS S
CAN
P
LUS
IMMEDIATELY
AFTER
IT
WAS
CLOSED
?
Do not attempt to launch IS Scan or IS Scan Plus again immediately after
it is closed. Wait for a few seconds and then launch again.
C
HECK
2
I
S
THE
PRINTER
PLUGGED
IN
AND
READY
?
Check that the printer is plugged in and ready.
C
HECK
3
A
RE
YOU
USING
THE
USB
INTERFACE
RUNNING
UNDER
W
INDOWS
98?
When using the USB interface running under Windows 98, a
communication error may occur if the Hardware acceleration setting is
Full. To solve the problem, follow these steps:
1
Double-click the System icon in the Control Panel for Windows.
2
When the System Properties window is displayed, click the Performance
tab.
3
Click the Graphics button.
4
If Hardware acceleration is set to Full in the Advanced Graphics Settings
dialog box, set to None.
Windows