Compaq AP550 Compaq Professional Workstation AP550 Maintenance & Service G - Page 111

Memory Problems, SCSI Problems, Table 4-9

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Diagnostic Tools 4-17 Memory Problems Table 4-9 Memory Problems Problem Out of memory error. Memory count during POST is wrong. Insufficient memory error during operation. Unit is powered on but no video is being displayed to the screen and the power LED is blinking red. Possible Solution Run Performance Monitor. Click Start, Programs, Administrative Tools. The workstation has run out of memory to run the application. Check the application documentation to determine memory requirements. The RIMMs may not be installed correctly. Verify that the RIMMs have been installed correctly in the RIMM sockets then run the Computer Setup utility. The system has run out of memory for the application. Check memory requirements for the application or install additional memory. The memory configuration (RIMMs or SDRAM board) is not installed correctly preventing the unit from booting. See the "Memory Modules" section in Chapter 3 for memory installation and removal guidelines. SCSI Problems Problem System will not boot from a SCSI drive Table 4-10 SCSI Problems Cause The SCSI drive is not configured correctly. Solution Be sure that the drive cabling and jumpers are set correctly. To boot a SCSI drive, the drive ID number must be set to 0.

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Diagnostic Tools
4-17
Memory Problems
Table 4-9
Memory Problems
Problem
Possible Solution
Out of memory error.
Run Performance Monitor. Click
Start
,
Programs
,
Administrative
Tools
.
The workstation has run out of memory to run the
application. Check the application documentation to
determine memory requirements.
Memory count during POST is wrong.
The RIMMs may not be installed correctly. Verify that
the RIMMs have been installed correctly in the RIMM
sockets then run the Computer Setup utility.
Insufficient memory error during operation.
The system has run out of memory for the
application. Check memory requirements for the
application or install additional memory.
Unit is powered on but no video is being displayed to
the screen and the power LED is blinking red.
The memory configuration (RIMMs or SDRAM board)
is not installed correctly preventing the unit from
booting. See the “Memory Modules” section in
Chapter 3 for memory installation and removal
guidelines.
SCSI Problems
Table 4-10
SCSI Problems
Problem
Cause
Solution
System will not boot from a SCSI
drive
The SCSI drive is not configured
correctly.
Be sure that the drive cabling and
jumpers are set correctly. To boot
a SCSI drive, the drive ID number
must be set to 0.