Compaq AP550 Compaq Professional Workstation AP550 Maintenance & Service G - Page 129

DVD-ROM and CD-ROM Drive IDE, Table 4-21, Tape Drive, Table 4-22, Tape Drive Test Error Codes

Page 129 highlights

Diagnostic Tools 4-35 DVD-ROM and CD-ROM Drive (IDE) Error Code 3301-xx 3305-xx 6600-xx 6600-xx 6605-xx 6608-xx 6623-xx Table 4-21 DVD-ROM and CD-ROM Drive (IDE) Description CD-ROM drive read test failed. CD-ROM drive seek test failed. ID test failed. ID test failed. Read test failed. Controller test failed. Random read test failed. Recommended Action The following steps apply to error codes 3301-xx through 3305-xx and 6600-xx through 6623-xx: 1. Replace the CD media and retest. 2. Check the jumper settings on the DVD-ROM or the CD-ROM drive. 3. Check that the speaker is connected. 4. Check and/or replace the power and signal cables and retest. 5. Replace the DVD-ROM or the CD-ROM drive and retest. Tape Drive Error Code 1900-xx 1901-xx 1902-xx 1903-xx 1904-xx 1905-xx 1906-xx Table 4-22 Tape Drive Test Error Codes Description Tape drive ID test failed. Tape drive servo test failed. Tape drive format or format verification test failed. Tape drive sensor test failed. Tape drive BOT/EOT test failed. Tape drive read test failed. Tape drive write/read/compare failed. Recommended Action The following steps apply to error codes 1900-xx through 1906-xx: 1. Replace the tape cartridge and retest. 2. Check the switch settings and terminations on the tape drive. 3. Check and/or replace the signal cable and retest. 4. Replace the tape drive and retest. 5. Replace the system board and retest.

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Diagnostic Tools
4-35
DVD-ROM and CD-ROM Drive (IDE)
Table 4-21
DVD-ROM and CD-ROM Drive (IDE)
Error Code
Description
Recommended Action
3301-xx
CD-ROM drive read test failed.
The following steps apply to error
codes 3301-xx through 3305-xx
and 6600-xx through 6623-xx:
3305-xx
CD-ROM drive seek test failed.
1.
Replace the CD media and
retest.
6600-xx
ID test failed.
2.
Check the jumper settings
on the DVD-ROM or the
CD-ROM drive.
6600-xx
ID test failed.
3.
Check that the speaker is
connected.
6605-xx
Read test failed.
4.
Check and/or replace the
power and signal cables and
retest.
6608-xx
Controller test failed.
5.
Replace the DVD-ROM or the
CD-ROM drive and retest.
6623-xx
Random read test failed.
Tape Drive
Table 4-22
Tape Drive Test Error Codes
Error Code
Description
Recommended Action
1900-xx
Tape drive ID test failed.
The following steps apply to error
codes 1900-xx through 1906-xx:
1901-xx
Tape drive servo test failed.
1.
Replace the tape cartridge
and retest.
1902-xx
Tape drive format or format
verification test failed.
2.
Check the switch settings
and terminations on the tape
drive.
1903-xx
Tape drive sensor test failed.
3.
Check and/or replace the
signal cable and retest.
1904-xx
Tape drive BOT/EOT test failed.
4.
Replace the tape drive and
retest.
1905-xx
Tape drive read test failed.
5.
Replace the system board
and retest.
1906-xx
Tape drive write/read/compare
failed.