Compaq AP550 Compaq Professional Workstation AP550 Maintenance & Service G - Page 128

Modem Communications Test Error Codes, Pointing Device Test Error Codes

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4-34 Compaq Professional Workstation AP550 Maintenance and Service Guide Serial Port Error Code 1101-xx Modem Error Code 1201-xx 1202-xx 1203-xx 1204-xx 1205-xx 1210-xx Pointing Device Error Code 8601-xx 8602-xx Table 4-18 Serial Test Error Codes Description Serial port test failed Recommended Action 1. Run Computer Setup or Windows NT utilities. 2. Replace the system board and retest Table 4-19 Modem Communications Test Error Codes Description Modem internal test failed. Modem time-out test failed. Modem external termination test failed. Modem auto originate test failed. Modem auto answer test failed. Modem direct connect test failed. Recommended Action The following steps apply to error codes 1201-xx through 1210-xx: 1. Disconnect from the telephone line and retest. 2. Check the telephone number. 3. Check the modem line. 4. Replace the modem and retest. Table 4-20 Pointing Device Test Error Codes Description Mouse test failed. Interface test failed. Recommended Action The following steps apply to 8601-xx and 8602-xx error codes: 1. Replace with a working pointing device and retest. 2. Replace the system board and retest.

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4-34
Compaq Professional Workstation AP550 Maintenance and Service Guide
Serial Port
Table 4-18
Serial Test Error Codes
Error Code
Description
Recommended Action
1101-xx
Serial port test failed
1.
Run Computer Setup or
Windows NT utilities.
2.
Replace the system board
and retest
Modem
Table 4-19
Modem Communications Test Error Codes
Error Code
Description
Recommended Action
1201-xx
Modem internal test failed.
The following steps apply to error
codes 1201-xx through 1210-xx:
1202-xx
Modem time-out test failed.
1.
Disconnect from the
telephone line and retest.
1203-xx
Modem external termination test
failed.
2.
Check the telephone
number.
1204-xx
Modem auto originate test failed.
3.
Check the modem line.
1205-xx
Modem auto answer test failed.
4.
Replace the modem and
retest.
1210-xx
Modem direct connect test failed.
Pointing Device
Table 4-20
Pointing Device Test Error Codes
Error Code
Description
Recommended Action
8601-xx
Mouse test failed.
The following steps apply to
8601-xx and 8602-xx error codes:
8602-xx
Interface test failed.
1.
Replace with a working
pointing device and retest.
2.
Replace the system board
and retest.