Contents
v
Chapter 4
Diagnostic Tools
Overview
..................................................................................................................
4-1
Power-On Self-Test (POST)
....................................................................................
4-2
POST Messages
.......................................................................................................
4-3
Troubleshooting Minor Problems
............................................................................
4-9
Power Problems
..............................................................................................
4-10
Diskette Drive Problems
.................................................................................
4-11
Display Problems
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4-12
Printer Problems
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4-13
Hard Drive Problems
......................................................................................
4-14
Hardware Installation Problems
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4-15
DVD-ROM and CD-ROM Drive (IDE) Problems
.........................................
4-16
Memory Problems
...........................................................................................
4-17
SCSI Problems
................................................................................................
4-17
Network Problems
..........................................................................................
4-18
Audio Hardware Conflicts
..............................................................................
4-20
Computer Setup and Diagnostics Utilities
.............................................................
4-21
Accessing the Computer Setup Menu
.............................................................
4-22
Clearing Configuration Memory
.....................................................................
4-25
Diagnostics Utilities
........................................................................................
4-26
Error Codes
.....................................................................................................
4-31
SCSI Error Codes
...................................................................................................
4-39
Upgrading the ROM
...............................................................................................
4-42
Local ROM Flash
............................................................................................
4-42
Remote ROM Flash
........................................................................................
4-43
FailSafe Boot Block ROM
.....................................................................................
4-43
Fault Management
..................................................................................................
4-45
SMART III Hard Drive Fault Prediction
........................................................
4-45
Ultra ATA Integrity Monitoring
.....................................................................
4-45
Compaq Insight Manager
.......................................................................................
4-46
Compaq Management Agents for Workstations
....................................................
4-46
Compaq Restore CD
..............................................................................................
4-47
Compaq Diagnostics for Windows NT
..................................................................
4-48
Chapter 5
System Security
Security Features
......................................................................................................
5-1
Setup Password
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5-2
Windows NT Workstation Password
................................................................
5-6
National Keyboard Delimiter Characters
..........................................................
5-7
Advanced Security Management
.............................................................................
5-8
Reenabling Diskette Boot or Diskette Write
.....................................................
5-8
Reenabling a Serial Port or Parallel Port
..........................................................
5-9
Cable Lock Provision
........................................................................................
5-9