Contents
iii
C
ONTENTS
preface
U
SING
T
HIS
G
UIDE
.....................................................................................................................................
vii
chapter 1
P
RODUCT
D
ESCRIPTION
1.1
Computer Features and Models
...................................................................................................
1-1
Models
........................................................................................................................................
1-2
Intelligent Manageability
............................................................................................................
1-4
Accessing the Web Agent
...........................................................................................................
1-4
Asset Management
.....................................................................................................................
1-4
Fault Management
......................................................................................................................
1-5
Security Management
.................................................................................................................
1-6
Configuration Management
........................................................................................................
1-7
Managing Power
.........................................................................................................................
1-7
1.2
Computer Components
.................................................................................................................
1-8
Power Equipment
.......................................................................................................................
1-9
Mass Storage Devices
...............................................................................................................
1-10
1.3
Computer External Components
................................................................................................
1-11
1.4
Design Overview
........................................................................................................................
1-18
System Board
............................................................................................................................
1-18
chapter 2
T
ROUBLESHOOTING
2.1
Preliminary Steps
.........................................................................................................................
2-2
2.2
Clearing Passwords
......................................................................................................................
2-3
2.3
Power-On Self-Test (POST)
........................................................................................................
2-3
2.4
POST Error Messages
..................................................................................................................
2-4
2.5
Compaq Utilities
..........................................................................................................................
2-6
Selecting Computer Setup or Compaq Diagnostics for Windows
.............................................
2-7
Using Compaq Diagnostics for Windows
................................................................................
2-10
Factory Default Settings
...........................................................................................................
2-10
2.6
Troubleshooting Without Diagnostics
.......................................................................................
2-12
Before Replacing Parts
.............................................................................................................
2-12
Obtaining Update Information with Info Messenger
...............................................................
2-12
Checklist for Solving Problems
................................................................................................
2-13
chapter 3
I
LLUSTRATED
P
ARTS
C
ATALOG
3.1
Serial Number Location
...............................................................................................................
3-1
3.2
Computer System Major Components
.........................................................................................
3-2
3.3
Miscellaneous Plastics/Hardware Kit Components
.....................................................................
3-4
3.4
Mass Storage Devices
..................................................................................................................
3-5
3.5
Miscellaneous
...............................................................................................................................
3-6