Compaq Armada E700 Armada E700 - Page 54

Table 2-17, Solving Power, Problems, Table 2-18, Solving Screen

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Problem Computer will not turn on. Computer turned off while it was left unattended. Problem Characters on computer display are dim. Computer screen is blank and external monitor displays information. Fn+F4 hotkey combination does not switch between internal and external displays. Table 2-17 Solving Power Problems Possible Cause Solution Battery is discharged and computer is not connected to a power source. I Charge the battery pack. I Replace the battery pack. I Connect the computer to an external power source. Battery is discharged and cables to the external power source are unplugged. Computer initiated because of a critical low battery condition. Ensure that cables connecting the computer and the external power source are plugged in properly. I Charge the battery pack. I Replace the battery pack. I Connect the computer to an external power source. The computer initiated Hibernation after a userdefined timeout expired. Turn on the computer. Table 2-18 Solving Screen Problems Possible Cause Solution Computer is in direct light. The brightness control is not set properly. You may have a screen saver or screen blanking utility installed. Screen timeout was initiated. System initiated Suspend after a user-defined timeout expired. Computer initiated a low battery Suspend or Hibernation. Power Management, which controls Suspend and Hibernation, is disabled and the battery pack has discharged. Display was switched to the external monitor. Display switch is stuck. CRT or other display device is not connected properly. Move the computer or adjust the screen. Adjust the brightness control by pressing the Fn+F10 hotkeys. Press any key to refresh the screen. Press any key to light the screen. Press the suspend button to exit Suspend. I Replace the battery pack and exit Suspend or Hibernation. I Connect the computer to an external power source and exit Suspend or Hibernation. I Replace the battery pack and turn on the computer. I Connect the computer to an external power source and turn on the computer. Press Fn+F4 to display information on the computer screen; press Fn+F4 again to display information simultaneously on both screens. Tap the switch. Check your connections to ensure that an external device is connected properly. Troubleshooting 2-25

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Troubleshooting
2-25
Table 2-17
Solving Power
Problems
Problem
Possible Cause
Solution
Computer will not turn on.
Battery is discharged and
computer is not connected to
a power source.
■
Charge the battery pack.
■
Replace the battery pack.
■
Connect the computer to an
external power source.
Battery is discharged and
cables to the external power
source are unplugged.
Ensure that cables connecting the
computer and the external power
source are plugged in properly.
Computer turned off
while it was left
unattended.
Computer initiated because
of a critical low battery
condition.
■
Charge the battery pack.
■
Replace the battery pack.
■
Connect the computer to an
external power source.
The computer initiated
Hibernation after a user-
defined timeout expired.
Turn on the computer.
Table 2-18
Solving Screen
Problems
Problem
Possible Cause
Solution
Characters on computer
display are dim.
Computer is in direct light.
The brightness control is not
set properly.
Move the computer or adjust the
screen.
Adjust the brightness control by
pressing the
Fn
+
F10
hotkeys.
You may have a screen saver
or screen blanking utility
installed.
Press any key to refresh the
screen.
Screen timeout was initiated.
Press any key to light the screen.
System initiated Suspend
after a user-defined timeout
expired.
Press the suspend button to exit
Suspend.
Computer initiated a low
battery Suspend or
Hibernation.
■
Replace the battery pack and
exit Suspend or Hibernation.
■
Connect the computer to an
external power source and exit
Suspend or Hibernation.
Power Management, which
controls Suspend and
Hibernation, is disabled and
the battery pack has
discharged.
■
Replace the battery pack and
turn on the computer.
■
Connect the computer to an
external power source and turn
on the computer.
Computer screen is blank
and external monitor
displays information.
Display was switched to the
external monitor.
Press
Fn+F4
to display
information on the computer
screen; press
Fn+F4
again to
display information
simultaneously on both screens.
Display switch is stuck.
Tap the switch.
Fn+F4
hotkey combination
does not switch between
internal and external
displays.
CRT or other display device is
not connected properly.
Check your connections to ensure
that an external device is
connected properly.