Compaq Presario 8000 Compaq Presario S0000 / 8000 Series Computers User's Guid - Page 79

audio, cd-rom, cd-rw, dvd-rom, or dvd writer drive - sound drivers

Get Compaq Presario 8000 - Desktop PC PDF manuals and user guides View all Compaq Presario 8000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 79 highlights

audio Symptom No sound is produced. Problem Volume is muted. Volume is turned down. Speakers are turned off. Speaker cables are not properly connected. PC is in standby mode. A passive speaker system is being used. Headphones are plugged in. Solution Press the Mute button on the keyboard to see if the mute feature is turned on. Or 1 Click Start, and then click Control Panel. 2 Click Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices. 3 Click the Mute check box to remove the check mark from the box. Use the keyboard controls to increase the volume. Check whether speakers are turned on. Turn off your PC, and reconnect the speakers. Press the Standby button (select models only) or press the Esc key on the keyboard to resume from standby mode. Replace the speaker system with an active speaker system. Active speakers have a power cord and On button, and connect to the Audio Out (green) connector on the PC. Unplug the headphones. cd-rom, cd-rw, dvd-rom, or dvd writer drive Symptom Problem Solution CD-ROM, CD-RW, DVDROM, or DVD+RW/+R drive cannot read a disc or takes too long to start. Disc is upside down in the drive tray. DVD drive takes longer to start because it has to determine media type being played. Disc is dirty. Windows does not detect CD-ROM or DVD-ROM driver. Reinsert the disc with the label facing up. Wait at least 30 seconds to let the DVD drive determine the type of media. If it still does not start, read the other solutions listed in this topic. Clean the disc with a CD cleaning kit, available from most PC stores. Driver program may be corrupted. Force the software to reinstall it by doing the following: 1 Click Start, and then click Control Panel. 2 Click Performance and Maintenance, if it is present, and then double-click System. 3 Click the Hardware tab, and then click the Device Manager button. 4 Click the plus sign (+) next to the DVD/CD-ROM drives, and select the problem drive. 5 Click the Action menu item, and select Uninstall. 6 Restart your PC: Click Start, click Turn Off Computer, and then click Restart. troubleshooting 72

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
troubleshooting
72
audio
Symptom
Problem
Solution
Volume is muted.
Press the Mute button on the keyboard to see if the mute
feature is turned on.
Or
1
Click
Start
, and then click
Control Panel
.
2
Click
Sounds, Speech, and Audio Devices
, if it is
present, and then double-click
Sounds and Audio
Devices
.
3
Click the
Mute
check box to remove the check mark
from the box.
Volume is turned down.
Use the keyboard controls to increase the volume.
Speakers are turned off.
Check whether speakers are turned on.
Speaker cables are not
properly connected.
Turn off your PC, and reconnect the speakers.
PC is in standby mode.
Press the Standby button (select models only) or press the
Esc key on the keyboard to resume from standby mode.
A passive speaker system is
being used.
Replace the speaker system with an active speaker system.
Active speakers have a power cord and On button, and
connect to the Audio Out (green) connector on the PC.
No sound is produced.
Headphones are
plugged in.
Unplug the headphones.
cd-rom, cd-rw, dvd-rom, or dvd writer drive
Symptom
Problem
Solution
Disc is upside down in the
drive tray.
Reinsert the disc with the label facing up.
DVD drive takes longer to
start because it has to
determine media type being
played.
Wait at least 30 seconds to let the DVD drive determine the
type of media. If it still does not start, read the other
solutions listed in this topic.
Disc is dirty.
Clean the disc with a CD cleaning kit, available from most
PC stores.
CD-ROM, CD-RW, DVD-
ROM, or DVD+RW/+R
drive cannot read a disc or
takes too long to start.
Windows does not detect
CD-ROM or DVD-ROM
driver.
Driver program may be corrupted. Force the software to
reinstall it by doing the following:
1
Click
Start
, and then click
Control Panel
.
2
Click
Performance and Maintenance
, if it is
present, and then double-click
System
.
3
Click the
Hardware
tab, and then click the
Device
Manager
button.
4
Click the plus sign (
+
) next to the DVD/CD-ROM drives,
and select the problem drive.
5
Click the
Action
menu item, and select
Uninstall
.
6
Restart your PC: Click
Start
, click
Turn Off
Computer
, and then click
Restart
.