Dell PowerStore 5000X EMC PowerStore Installation and Service Guide - Page 50

Replace an I/O module, Identify a faulted part from PowerStore Manager, Base enclosure I/O module LEDs

Get Dell PowerStore 5000X PDF manuals and user guides View all Dell PowerStore 5000X manuals
Add to My Manuals
Save this manual to your list of manuals

Page 50 highlights

Steps 1. Package the faulted part in the shipping box that contained the replacement part. 2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part. 3. For more information about returning customer-replaceable parts: a. Open PowerStore Manager. b. Click Settings on the upper right of the screen. c. Click General Support. d. Under Drives, Power Supplies, and Other Parts, click Return Part. e. If your screen does not show the Return Part link, contact your service provider for instructions. Replace an I/O module Take the following actions to remove the faulted I/O module and install the replacement I/O module into the system. Identify a faulted part from PowerStore Manager Before you replace a part, ensure that you have identified its location within the system. Using PowerStore Manager, you can identify and locate a faulted part. Steps 1. From PowerStore Manager, select Hardware. 2. Select the appliance that contains the faulted part. 3. From the Hardware card, select the view of the system where the faulted part is located. Faulted parts appear in red in the image of the system, and report a status of Faulted in the State field. Base enclosure I/O module LEDs Use the fault LEDs to identify the faulted part. NOTE: The ports look different depending on whether they are for copper or optical connections. The image below shows ports for copper cables. Figure 50. Base enclosure I/O module LEDs Table 4. Base enclosure I/O module LEDs LED Location Port link Power fault 50 Base enclosure service procedures State Green or blue Off Green Amber Description Link up Link down Power on Power fault

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
Steps
1.
Package the faulted part in the shipping box that contained the replacement part.
2.
Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3.
For more information about returning customer-replaceable parts:
a.
Open PowerStore Manager.
b.
Click
Settings
on the upper right of the screen.
c.
Click
General Support
.
d.
Under
Drives, Power Supplies, and Other Parts
, click
Return Part
.
e.
If your screen does not show the Return Part link, contact your service provider for instructions.
Replace an I/O module
Take the following actions to remove the faulted I/O module and install the replacement I/O module into the system.
Identify a faulted part from PowerStore Manager
Before you replace a part, ensure that you have identified its location within the system. Using PowerStore Manager, you can identify and
locate a faulted part.
Steps
1.
From PowerStore Manager, select
Hardware
.
2.
Select the appliance that contains the faulted part.
3.
From the
Hardware
card, select the view of the system where the faulted part is located.
Faulted parts appear in red in the image of the system, and report a status of
Faulted
in the
State
field.
Base enclosure I/O module LEDs
Use the fault LEDs to identify the faulted part.
NOTE:
The ports look different depending on whether they are for copper or optical connections. The image below
shows ports for copper cables.
Figure 50. Base enclosure I/O module LEDs
Table 4. Base enclosure I/O module LEDs
LED
Location
State
Description
Port link
Green or blue
Link up
Off
Link down
Power fault
Green
Power on
Amber
Power fault
50
Base enclosure service procedures