Epson Expression 1680 Special Edition User Manual (w/EPSON Scan software) - Page 47

Problems and Solutions, Scanner Problems

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Problems and Solutions Here are some troubleshooting tips if you're having trouble setting up your scanner, scanning, or getting the quality you want from your scans. Scanner Problems The READY light doesn't come on or flashes. ■ The READY light flashes when scanning is in progress. If you are scanning a large file, wait for scanning to finish. ■ Make sure the scanner power cord is securely plugged into the scanner and the power outlet, and that the scanner is on. If the scanner was unplugged or off, restart your computer before trying to scan. ■ Check that the power outlet is working and provides sufficient power for the scanner. ■ If you're using a transparency unit or automatic document feeder and both the READY and ERROR lights are off, make sure your installed option is closed (lying flat against the scanner). Reconnect your unit to the OPTION connector on the back of the scanner. ■ Make sure your automatic document feeder isn't out of paper and doesn't have a paper jam. ■ Make sure you removed the shipping screw from the hole labeled CLAMP in your transparency unit. ■ Make sure the SCSI ID is set between 1 and 6. If you reset the SCSI ID switch on the back of the scanner, turn the scanner off and then on again. Then restart your computer. You see an error message that there is no response from the scanner, or that you can't start EPSON Scan. ■ Check your cable connections. If your cable is securely connected to both the scanner and computer, try another cable, then restart your computer. ■ Make sure your scanner is on. If it was off, turn the scanner on first, then restart your computer before you try to scan. Solving Problems 41

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Solving Problems
41
Problems and Solutions
Here are some troubleshooting tips if you’re having trouble setting up your scanner,
scanning, or getting the quality you want from your scans.
Scanner Problems
The
READY
light doesn’t come on
or flashes.
■
The
READY
light flashes when
scanning is in progress. If you are
scanning a large file, wait for
scanning to finish.
■
Make sure the scanner power cord
is securely plugged into the
scanner and the power outlet, and
that the scanner is on. If the
scanner was unplugged or off,
restart your computer before trying
to scan.
■
Check that the power outlet is
working and provides sufficient
power for the scanner.
■
If you’re using a transparency unit
or automatic document feeder and
both the
READY
and
ERROR
lights are off, make sure your
installed option is closed (lying flat
against the scanner). Reconnect
your unit to the
OPTION
connector on the back of the
scanner.
■
Make sure your automatic
document feeder isn’t out of paper
and doesn’t have a paper jam.
■
Make sure you removed the
shipping screw from the hole labeled
CLAMP
in your transparency unit.
■
Make sure the SCSI ID is set
between 1 and 6. If you reset the
SCSI ID switch on the back of the
scanner, turn the scanner off and
then on again. Then restart your
computer.
You see an error message that there is
no response from the scanner, or that
you can’t start EPSON Scan.
■
Check your cable connections. If
your cable is securely connected to
both the scanner and computer, try
another cable, then restart your
computer.
■
Make sure your scanner is on. If it
was off, turn the scanner on first,
then restart your computer before
you try to scan.