Epson Expression 1680 Special Edition User Manual (w/EPSON Scan software) - Page 48

The scanner doesn't scan your, image., Manager in the Windows Control

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■ If you have a USB connection, use the cable that came with the scanner. If your scanner is connected to a USB hub, connect it directly to the computer's USB port. ■ If you have a SCSI connection, turn off both your scanner and computer. Then turn on your scanner before you turn on the computer. ■ If you have a SCSI connection, make sure your SCSI board is installed correctly. For Windows, check the Device Manager to make sure the SCSI board is listed. ■ If the SCSI board is found, but not the scanner, check the terminator switch and SCSI ID switch on the back of the scanner. Make sure the SCSI ID doesn't conflict with another SCSI device. Unless the scanner is in the middle of a SCSI chain, the terminator switch should be set to ON. ■ If you've replaced your SCSI board or changed the SCSI ID, you may need to uninstall and reinstall your scanner software. See the instructions beginning on page 49. ■ Check for IRQ conflicts with built-in options. ■ Mac OS 8.6 to 9.x users: if you have an IEEE 1394 FireWire connection, make sure the following Extensions are enabled in the Extensions Manager: EPSON FW Scanner Enabler, EPSON FW Scanner Expert, and EPSON FW ScannerLib. ■ If you purchased the IEEE 1394 scanner interface card as an option, make sure that it is installed correctly. (See page 33.) ■ If all else fails, uninstall and reinstall your software. See the instructions for uninstalling software beginning on page 49. The scanner doesn't scan your image. ■ Make sure the scanner is ready to scan. Wait until the READY light stops flashing and remains on. If you attempt to preview or scan before the scanner is ready, EPSON Scan may stop responding. If this happens, restart your computer. ■ Make sure the scanner's transportation lock is in the UNLOCK position. ■ Windows users: check the Device Manager in the Windows Control Panel. If there is an Unknown Device icon, select it and click Remove. 42 Solving Problems

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42
Solving Problems
■
If you have a USB connection, use
the cable that came with the
scanner. If your scanner is
connected to a USB hub, connect
it directly to the computer’s USB
port.
■
If you have a SCSI connection,
turn off both your scanner and
computer. Then turn on your
scanner before you turn on the
computer.
■
If you have a SCSI connection,
make sure your SCSI board is
installed correctly. For Windows,
check the Device Manager to make
sure the SCSI board is listed.
■
If the SCSI board is found, but not
the scanner, check the terminator
switch and SCSI ID switch on the
back of the scanner. Make sure the
SCSI ID doesn’t conflict with
another SCSI device. Unless the
scanner is in the middle of a SCSI
chain, the terminator switch
should be set to
ON
.
■
If you’ve replaced your SCSI board
or changed the SCSI ID, you may
need to uninstall and reinstall your
scanner software. See the
instructions beginning on page 49.
■
Check for IRQ conflicts with
built-in options.
■
Mac OS 8.6 to 9.x users: if you
have an IEEE 1394 FireWire
connection, make sure the
following Extensions are enabled
in the Extensions Manager:
EPSON FW Scanner Enabler
,
EPSON FW Scanner Expert
,
and
EPSON FW ScannerLib
.
■
If you purchased the IEEE 1394
scanner interface card as an option,
make sure that it is installed
correctly. (See page 33.)
■
If all else fails, uninstall and
reinstall your software. See the
instructions for uninstalling
software beginning on page 49.
The scanner doesn’t scan your
image.
■
Make sure the scanner is ready to
scan. Wait until the
READY
light
stops flashing and remains on.
If you attempt to preview or
scan before the scanner is ready,
EPSON Scan may stop
responding. If this happens,
restart your computer.
■
Make sure the scanner’s
transportation lock is in the
UNLOCK
position.
■
Windows users: check the Device
Manager in the Windows Control
Panel. If there is an
Unknown
Device
icon, select it and click
Remove
.