Gateway MT6840 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 118

Mouse, Start, Control Panel, Hardware and Sound, Phone and Modem Options, Modems, Properties, Speaker

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CHAPTER 9: Troubleshooting The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume. To turn down the modem volume: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. The Phone and Modem Options dialog box opens. 4 Click the Modems tab. 5 Click the modem you want to adjust, then click Properties. The Modem Properties dialog box opens. 6 Click the Modem tab, then adjust the Speaker volume control. 7 Click OK twice to close the Phone and Modem Options dialog box. Mouse See also "Touchpad or pointing device" on page 120. The external mouse does not work • Make sure that the mouse cable is plugged in correctly. • Shut down and restart your notebook. • Remove all extension cables and switch boxes. • Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically • Clean the mouse. • Some mouse pad patterns "confuse" optical mice. Try the mouse on a different surface. 112

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CHAPTER
9
: Troubleshooting
112
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it
begins
handshaking
. Handshaking is a digital “getting
acquainted” conversation between the two modems that
establishes connection speeds and communication protocols.
You may hear unusual handshaking sounds when the modems
first connect. If the handshaking sounds are too loud, you can
turn down the modem volume.
To turn down the modem volume:
1
Click
(
Start
), then click
Control Panel
. The
Control Panel
window opens.
2
Click
Hardware and Sound
.
3
Click
Phone and Modem Options
. The
Phone and
Modem Options
dialog box opens.
4
Click the
Modems
tab.
5
Click the modem you want to adjust, then click
Properties
. The
Modem Properties
dialog box
opens.
6
Click the
Modem
tab, then adjust the
Speaker
volume
control.
7
Click
OK
twice to close the
Phone and Modem
Options
dialog box.
Mouse
See also
“Touchpad or pointing device” on page 120
.
The external mouse does not work
•
Make sure that the mouse cable is plugged in correctly.
•
Shut down and restart your notebook.
•
Remove all extension cables and switch boxes.
•
Try a mouse you know is working to make sure that the
mouse port works.
The external mouse works erratically
•
Clean the mouse.
•
Some mouse pad patterns “confuse” optical mice. Try
the mouse on a different surface.