HP 1200 Service Manual - Page 145

Solving copying and scanning image-quality problems Table 18. Solving copying and scanning image-quality problems Problem Pages do not print. Parts of the page around the edges are not printing. Cause Solution The printer is not plugged in. Make sure that the printer is plugged into a live wall outlet or power strip. The computer cable is loose. Check that the cable between the printer and the computer is securely connected. The tape was not removed from the toner cartridge. Remove the toner cartridge, remove the tape, and return the toner cartridge. (See "Toner cartridge" on page 78.) The toner cartridge is out of toner. Replace the toner cartridge. (See "Toner cartridge" on page 78.) The media you are using does not meet Make sure that the media meets HP's specifications (for example, it is too specifications detailed in the Print Media moist or too rough). Guide for the HP LaserJet printer family. The original was loaded upside-down. Load the original with the side to be scanned facing up. The printer cannot print to the edge of the paper. The printer has minimum margins on each edge of 4.23 mm (0.167 inches. To get the image to fit into this printable area, slightly reduce the size of the image. If copying, the reduction setting is set incorrectly. Copied images will be clipped if the image on the original is too close to the edge of the original. Vertical white The media you are using does not meet stripes appear. HP's specifications (for example, it is too moist or too rough). The toner is low. The platen has dirty spots. Make sure that the media meets specifications detailed in the Print Media Guide for the HP LaserJet printer family. Gently shake the toner cartridge back and forth to redistribute the toner. Clean the platen. (See "Cleaning the scanner path" on page 51.) EN Errors 143