HP 3700 HP Color LaserJet 3550 and 3700 series - User Guide - Page 150

X Fuser Error, 10.03 Check Ram/rom

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Control panel messages (continued) Control panel message Description Recommended action 49.XXXX PRINTER ERROR alternates with To continue turn off then on A critical firmware error has occurred. 1. Turn the printer off and then back on. 2. If the message persists, contact HP Support. 50.X FUSER ERROR For help press A fuser error has occurred. 1. Turn the printer off. 2. Verify the fuser is properly installed and fully seated. 3. Turn on the printer. 4. If the message persists, contact HP Support. 51.XY PRINTER ERROR alternates with To continue turn off then on A printer error has occurred. 1. Press to continue. 2. If the message persists, turn the printer off and then back on. 3. If the message persists, contact HP Support. 52.XY PRINTER ERROR alternates with To continue turn off then on A printer error has occurred. 1. Press to continue. 2. If the message persists, turn the printer off and then back on. 3. If the message persists, contact HP Support. 53.10.03 CHECK RAM/ROM MEMORY A memory error occurred that was caused by an electrical problem on the formatter. For the HP Color LaserJet 3550 series printer only. Contact HP support. 53.10.03 CHECK RAM/ROM MEMORY The firmware DIMM in slot 1 has an error. For the HP Color LaserJet 3700 series printer only. 1. Turn the printer off. 2. Verify that the firmware DIMM is correctly seated. 3. Turn the printer on. 4. If the problem persists, replace the firmware DIMM. 138 Chapter 8 Problemsolving ENWW

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Control panel message
Description
Recommended action
49.XXXX
PRINTER ERROR
alternates with
To continue
turn off then on
A critical firmware error has occurred.
1.
Turn the printer off and then back on.
2.
If the message persists, contact
HP Support.
50.X FUSER ERROR
For help press
A fuser error has occurred.
1.
Turn the printer off.
2.
Verify the fuser is properly installed
and fully seated.
3.
Turn on the printer.
4.
If the message persists, contact
HP Support.
51.XY
PRINTER ERROR
alternates with
To continue
turn off then on
A printer error has occurred.
1.
Press
to continue.
2.
If the message persists, turn the
printer off and then back on.
3.
If the message persists, contact
HP Support.
52.XY
PRINTER ERROR
alternates with
To continue
turn off then on
A printer error has occurred.
1.
Press
to continue.
2.
If the message persists, turn the
printer off and then back on.
3.
If the message persists, contact
HP Support.
53.10.03 CHECK RAM/ROM
MEMORY
A memory error occurred that was
caused by an electrical problem on the
formatter.
For the HP Color LaserJet 3550 series
printer only.
Contact HP support.
53.10.03 CHECK RAM/ROM
MEMORY
The firmware DIMM in slot 1 has an error.
For the HP Color LaserJet 3700 series
printer only.
1.
Turn the printer off.
2.
Verify that the firmware DIMM is
correctly seated.
3.
Turn the printer on.
4.
If the problem persists, replace the
firmware DIMM.
Control panel messages (continued)
138
Chapter 8
Problemsolving
ENWW