HP 3700 HP Color LaserJet 3550 and 3700 series - User Guide - Page 193
Printer response problems continued, Cause, Solution, Ready
UPC - 808736551106
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ENWW Printer response problems (continued) Printer is on, but nothing prints Cause Solution The parallel port may have a DOS timeout error. Add a MODE command to the AUTOEXEC.BAT file. See the DOS manual for additional information. The PS (PostScript Emulation) personality is not selected. Select PS or AUTO for the printer language. See Changing printer control panel configuration settings. The correct driver is not selected in the software Select the driver for PostScript Emulation for this application or printer driver. printer in the software application or printer driver. The printer is not properly configured. See Changing printer control panel configuration settings. The computer port is not configured or is not working properly. Run another peripheral connected to this port to verify that the port is working properly. The printer has not been correctly named for the network or for a Macintosh. For Macintosh, use the appropriate utility to name the printer on the network. From the Chooser, select the AppleTalk zone and the printer. Printer is on but is not receiving data Cause Solution The printer Ready indicator light is not lit. Press STOP to return the printer to the Ready state. The front door is not closed properly. Close the front door firmly. A printer message other than Ready appears on See Control panel messages. the printer control panel. The interface cable is not correct for this configuration. Select the correct interface cable for your configuration. See Parallel configuration (HP Color LaserJet 3700 series printer only) or Enhanced I/O (EIO) configuration (HP Color LaserJet 3700 series printer only). The interface cable is not securely connected to Disconnect and reconnect the interface cable. both the printer and the computer. The printer is not configured correctly. See Changing printer control panel configuration settings for configuration information. The interface configurations shown on the printer Configure the printer to match the computer configuration page do not match the configuration. configurations on the host computer. The computer is not working properly. Try using an application that you know works properly to check the computer, or, if connected via the parallel port, in DOS, type Dir>Prn at the DOS command prompt. The computer port that the printer is connected to is not configured or is not working properly. Run another peripheral connected to this port to verify that the port is working properly. Printer response problems 181