HP 3700 HP Color LaserJet 3550 and 3700 series - User Guide - Page 192
Printer response problems, Cause, Solution, Ready, REPLACE <COLOR> CARTRIDGE
UPC - 808736551106
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Printer response problems The following table lists common printer response problems and suggested solutions for resolving them. Printer response problems No display message Cause Solution The printer on/off button is in the off position. Verify that the printer is on. Fans may run while the printer is in Standby mode (off). The printer memory DIMMs (available on the HP Color LaserJet 3700 series printer only) are defective or installed incorrectly. Verify that the printer memory DIMMs are correctly installed and are not defective. The power cord is not firmly plugged into both the printer and the power receptacle. Turn off the printer and then disconnect and reconnect the power cord. Turn the printer back on. The line voltage is incorrect for the printer power configuration. Connect the printer to a proper voltage source, as specified on the Power Rating Label on the back of the printer. The power cord is damaged or excessively worn. Replace the power cord. The power source receptacle is not working correctly. Connect the printer to a different power receptacle. Control panel display is hard to read Cause The contrast is too high or too low for the office environment. Solution Adjust the contrast on the control panel display. See Display brightness. Printer is on, but nothing prints Cause Solution The printer Ready indicator light is not lit. Press STOP to return the printer to the Ready state. The top cover is not closed properly. Close the top cover firmly. The Data indicator light is flashing. The printer is probably still receiving data. Wait for the Data indicator to stop flashing. REPLACE CARTRIDGE appears on Replace the print cartridge specified on the the printer display. printer display. A printer message other than Ready appears on See Control panel messages. the printer control panel. 180 Chapter 8 Problemsolving ENWW