HP 3700 HP Color LaserJet 3550 and 3700 series - User Guide - Page 194
Cause, Solution, Ready
UPC - 808736551106
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Printer response problems (continued) Printer is on but is not receiving data Cause Solution The printer has not been correctly named for the network or Macintosh. For Macintosh, use the appropriate utility to name the printer on the network. From the Chooser, select the AppleTalk zone and the printer. Unable to select the printer from the computer Cause Solution If you are using a switch box, the printer may not Select the correct printer through the switch box. be selected for the computer. The printer's Ready indicator light is not lit. Press STOP to return the printer to the Ready state. A printer message other than Ready appears on See Control panel messages. the printer control panel. The correct printer driver is not installed in the computer. Install the correct printer driver. The correct printer and port are not selected on the computer. Select the correct printer and port. The network is not configured properly for this printer. Use the network software to verify the printer's network configuration, or consult with the network administrator. The power source receptacle is not working correctly. Connect the printer to a different power receptacle. A message appears that 2-sided printing is not available for the type and size selected Cause Solution The paper requested is not supported for automatic 2-sided printing. Make sure manual 2-sided printing is enabled. See Gaining access to printer driver settings. 182 Chapter 8 Problemsolving ENWW