HP 3700 HP Color LaserJet 3550 and 3700 series - User Guide - Page 198

Incorrect printer output

Get HP 3700 - Color LaserJet Laser Printer PDF manuals and user guides
UPC - 808736551106
View all HP 3700 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 198 highlights

Incorrect printer output The following table lists common printer output problems and suggested solutions for resolving them. Incorrect printer output Incorrect fonts are printed Cause The font has not been correctly selected in the software application. The font is not available to the printer. The correct printer driver is not selected. Solution Re-select the font in the software application. Download the font to the printer or use another font. (In Windows, the driver does this automatically.) Select the correct printer driver. Unable to print all characters in a symbol set Cause The correct font is not selected. The correct symbol set is not selected. The selected character or symbol is not supported by the software application. Solution Select the correct font. Select the correct symbol set. Use a font that supports the selected character or symbol. Drifting text between printouts Cause Your software application is not resetting the printer to the top of the page. Solution See the documentation for the software or the PCL/PJL Technical Reference Package for specific information. Erratic, missing characters or interrupted printout Cause Solution The interface cable is of poor quality. Try using a different, higher quality IEEEcompliant cable. Parallel cables can be no longer than 10 meters (30 feet). The interface cable is loose. Disconnect and reconnect the interface cable. The interface cable is damaged or bad. Try using a different interface cable. The power cable is loose. Disconnect and reconnect the power cable. 186 Chapter 8 Problemsolving ENWW

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
Incorrect printer output
The following table lists common printer output problems and suggested solutions for
resolving them.
Incorrect printer output
Incorrect fonts are printed
Cause
Solution
The font has not been correctly selected in the
software application.
Re-select the font in the software application.
The font is not available to the printer.
Download the font to the printer or use another
font. (In Windows, the driver does this
automatically.)
The correct printer driver is not selected.
Select the correct printer driver.
Unable to print all characters in a symbol set
Cause
Solution
The correct font is not selected.
Select the correct font.
The correct symbol set is not selected.
Select the correct symbol set.
The selected character or symbol is not
supported by the software application.
Use a font that supports the selected character
or symbol.
Drifting text between printouts
Cause
Solution
Your software application is not resetting the
printer to the top of the page.
See the documentation for the software or the
PCL/PJL Technical Reference Package
for
specific information.
Erratic, missing characters or interrupted printout
Cause
Solution
The interface cable is of poor quality.
Try using a different, higher quality IEEE-
compliant cable. Parallel cables can be no
longer than 10 meters (30 feet).
The interface cable is loose.
Disconnect and reconnect the interface cable.
The interface cable is damaged or bad.
Try using a different interface cable.
The power cable is loose.
Disconnect and reconnect the power cable.
186
Chapter 8
Problemsolving
ENWW