HP A4500A Hardware Manual - rp24xx, Customer Viewable - Page 148

Table 7-1, Chassis Log Field Values and Descriptions from Log Entry - low voltage power supply

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Chassis Code to Customer Replaceable Unit (CRU) Decode 1. Read the Chassis Log entry. 2. Match the SOURCE, SOURCE DETAIL, SOURCE ID, and PROBLEM DETAIL values found in the Chassis Log entry with the appropriate values in the table. 3. Read the table from left to right. Table 7-1 Chassis Log Field Values and Descriptions from Log Entry Source Source Detail Source ID 1 - Processor Not Applicable N/A (N/A) 2 - Processor Not Applicable N/A Cache (N/A) 3 - PDH Not Applicable N/A (N/A) 4 - Power 1 - AC Mains N/A 4 - Power 3 - Low Voltage N/A DC Power Converter 4 - Power 6 - Platform 4 - High Voltage DC Power 3 - Cabinet Fan Power Supply # N/A 6 - Platform 6 - Service N/A Processor 6 - Platform 7 - Power N/A Monitor 7 - Memory 1 - Controller N/A 7 - Memory 4 - SIMM or N/A DIMM Proble m Detail CRU Action to Take N/A Processor Not a CRU, Contact HP support. N/A Processor Not a CRU, Contact HP support. N/A System Not a CRU, Contact Board HP support. 9 Power Off AC Power Check that the AC is being supplied to power supply. N/A CPU Replace the Support Processor Support Module Module (DC - DC Conveter) N/A Power Not a CRU, Contact Supply HP support. N/A Fan Replace the Fan assembly. N/A GSP PCA The Service Processor is on the GSP I/O board. Replace the GSP N/A System Not a CRU, Contact Board HP support. N/A System Not a CRU, Contact Board HP support. N/A Memory Isolate to failing DIMM DIMM using BCH (IN, ME) and ODE memory diagnostic. 2 Chapter

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Chapter
Chassis Code to Customer Replaceable Unit (CRU) Decode
2
1. Read the Chassis Log entry.
2. Match the
SOURCE
,
SOURCE DETAIL
,
SOURCE ID
, and
PROBLEM DETAIL
values found in the
Chassis Log entry with the appropriate values in the table.
3. Read the table from left to right.
Table 7-1
Chassis Log Field Values and Descriptions from Log Entry
Source
Source Detail
Source
ID
Proble
m
Detail
CRU
Action to Take
1 - Processor
Not Applicable
(N/A)
N/A
N/A
Processor
Not a CRU, Contact
HP support.
2 - Processor
Cache
Not Applicable
(N/A)
N/A
N/A
Processor
Not a CRU, Contact
HP support.
3 - PDH
Not Applicable
(N/A)
N/A
N/A
System
Board
Not a CRU, Contact
HP support.
4 - Power
1 - AC Mains
N/A
9 -
Power
Off
AC Power
Check that the AC is
being supplied to
power supply.
4 - Power
3 - Low Voltage
DC Power
Converter
N/A
N/A
CPU
Support
Module
Replace the
Processor Support
Module (DC - DC
Conveter)
4 - Power
4 - High Voltage
DC Power
Power
Supply #
N/A
Power
Supply
Not a CRU, Contact
HP support.
6 - Platform
3 - Cabinet Fan
N/A
N/A
Fan
Replace the Fan
assembly.
6 - Platform
6 - Service
Processor
N/A
N/A
GSP PCA
The Service
Processor is on the
GSP I/O board.
Replace the GSP
6 - Platform
7 - Power
Monitor
N/A
N/A
System
Board
Not a CRU, Contact
HP support.
7 - Memory
1 - Controller
N/A
N/A
System
Board
Not a CRU, Contact
HP support.
7 - Memory
4 - SIMM or
DIMM
N/A
N/A
Memory
DIMM
Isolate to failing
DIMM using BCH
(IN, ME) and ODE
memory diagnostic.