HP Color LaserJet CM2320 HP Color LaserJet CM2320 MFP - User Guide - Page 160
Fax fax models only, Table 12-1
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Table 12-1 Alert and warning messages (continued) Control panel message Description Recommended action If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box. Fax memory full Canceling recv. During the fax transmission, the product ran out of memory. Only the pages that fit into memory will be printed. Print all of the faxes, and then have the sender resend the fax. Have the sender divide the fax job into multiple jobs before resending. Cancel all fax jobs or clear the faxes from memory. See Delete faxes from memory on page 134. Fax memory full Canceling send During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent. Print all received faxes or wait until all pending faxes are sent. Ask the sender to send the fax again. Cancel all fax jobs or clear the faxes from memory. See Delete faxes from memory on page 134. Fax recv. error An error occurred while trying to receive a fax. Ask the sender to resend the fax. Try faxing back to the sender or another fax machine. Check for a dial tone on the phone line by pressing Start Fax. Perform a fax test to verify that the phone line works and is plugged into the correct port (see Perform a fax test on page 152). Decrease the fax speed. See Change the fax speed on page 153. Ask the sender to resend the fax. Turn off error-correction mode. See Set the fax-error-correction mode on page 152. Ask the sender to resend the fax. Connect the product to a different phone line. If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box. Fax Send error An error occurred while trying to send a fax. Try resending the fax. Try faxing to another fax number. Check for a dial tone on the phone line by pressing Start Fax. Perform a fax test to verify that the phone line works and is plugged into the correct port (see Perform a fax test on page 152). Set the fax resolution to Standard instead of the default of Fine. See Set resolution settings on page 125. If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box. 148 Chapter 12 Fax (fax models only) ENWW