HP Color LaserJet CM2320 HP Color LaserJet CM2320 MFP - User Guide - Page 244
Scan problems, Solve scanned-image problems
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Scan problems Solve scanned-image problems Problem The scanned image is of poor quality. Cause Solution The original might be a second-generation ● photo or picture. ● ● ● The image that appears on the screen might ● not be an accurate representation of the quality of the scan. ● To eliminate the patterns, try reducing the size of the image after scanning. Print the scanned image to see if the quality is better. Verify that the resolution settings are correct for the type of scan job that you are performing. See Scanner resolution and color on page 107. For best results, use the flatbed scanner for scanning rather than the automatic document feeder (ADF). Try adjusting your computer monitor settings to use more colors (or levels of gray). Typically, you make this adjustment by opening Display in Windows Control Panel. Try adjusting the resolution settings in the scanner software. See Scanner resolution and color on page 107. The original might have been loaded incorrectly. Use the media guides when you load the originals into the ADF. See Load paper and print media on page 59. The scanner glass might be dirty. Clean the scanner glass. See Clean the scanner glass on page 195. The graphics settings might not be suitable Try changing the graphics settings. See for the type of scan job that you are Scanner resolution and color on page 107. performing. 232 Chapter 15 Problem solve ENWW