HP Color LaserJet CM2320 HP Color LaserJet CM2320 MFP - User Guide - Page 215
Control-panel messages, 0000 Supply Memory Error, Error, Turn off then on, x Fuser Error
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Control-panel messages The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count, if appropriate. When the product is receiving fax data, print data, or scanning commands, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action. Table 15-1 Control-panel messages Control panel message Description Recommended action 10.0000 Supply Memory Error 10.1000 Supply Memory Error A specific print cartridge has an e-label error. Remove and reinstall the print cartridge. ● 10.0000 = black Turn off and then turn on the product. ● 10.0001 = cyan ● 10.0002 = magenta If the problem is not solved, replace the cartridge. ● 10.0003 = yellow A specific print cartridge has a faulty or missing e-label. Reinstall the print cartridge. Turn off and then turn on the product. 49 Error, Turn off then on If the problem is not solved, replace the cartridge. The product has experienced a firmware Turn off the power by using the power switch, error. Under most conditions, the product will wait at least 30 seconds, and then turn on the power cycle automatically. power and wait for the product to initialize. 50.x Fuser Error The product has experienced an internal hardware error. If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box. 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If a surge protector is being used, remove it. Plug the product directly into the wall socket. 3. Turn on the power and wait for the product to initialize. 52 Scanner Error The product has experienced an internal hardware error. If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box. ENWW Control-panel messages 203