HP Color LaserJet CM2320 HP Color LaserJet CM2320 MFP - User Guide - Page 243
Performance problems, lower-right corner of the glass.
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Performance problems Problem No copy came out. Copies are blank. The wrong original was copied. Copies are reduced in size. Cause Solution The input tray might be empty. The original might have been loaded incorrectly. Load media in the product. See Load paper and print media on page 59 for more information. In the automatic document feeder (ADF), load the original with the narrow side forward and the side to be scanned facing up. The sealing tape might not have been removed from the print cartridge. Place the original document face-down on the flatbed scanner with the upper-left corner of the document at the corner indicated by the icon on the scanner. Remove the print cartridge from the product, pull out the sealing tape, and reinstall the print cartridge. The original might have been loaded incorrectly. In the ADF, load the original with the narrow side leading into the ADF and the side to be scanned facing up. On the flatbed scanner, make sure that the original document is placed face-down with the upper-left corner of the document at the lower-right corner of the glass. The media might not meet HP specifications. Use media that meets HP specifications. See Paper and print media on page 53. The ADF might be loaded. Make sure that the ADF is empty. The product settings might be set to reduce On the control panel, select Reduce/ the scanned image. Enlarge from the Copy Menu and verify that it is set to Original=100%. ENWW Solve image-quality problems 231