HP Color LaserJet CM2320 HP Color LaserJet CM2320 MFP - User Guide - Page 238
Performance problems, Try the tips in this if s exit the product
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Problem Cause Solution More than one sheet feeds at The media tray might be overloaded. one time. The media might be wrinkled, folded, or damaged. Remove all media from the tray, and then return some of the media to the tray. See Load paper and print media on page 59. Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package. The media might have been fanned before it Load media that was not fanned. Loosen ream was loaded. by twisting paper stack. Media might be too dry. The product does not pull media from the media input tray. The product might be in manual feed mode. Load new paper that was stored properly. ● If Manual feed appears on the product control-panel display, press OK to print the job. ● Verify that the product is not in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP. See www.hp.com/support/ CM2320series or the support flyer that came in the product box. The paper-length adjustment control in tray 2 or optional tray 3 is set at a length that is greater than the media size. Adjust the paper-length adjustment control to the correct length. Performance problems Try the tips in this section if pages exit the product, but have nothing printed on them, or when the product does not print any pages. Problem Pages print but are totally blank. Cause The sealing tape might still be in the print cartridges. The document might contain blank pages. The product might be malfunctioning. Certain media types can slow the print job. Solution Verify that the sealing tape has been completely removed from the print cartridges. Check the document that you are printing to see if content appears on all of the pages. To check the product, print a configuration page. See Information pages on page 168. Print on a different type of media. 226 Chapter 15 Problem solve ENWW