HP Color LaserJet CM2320 HP Color LaserJet CM2320 MFP - User Guide - Page 232
Replace [color] cartridge, Paper, Type is, Clean the media guides.
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Problem Cause Solution Vertical streaks or bands appear on the One or more print cartridges might be page. defective. Print the Supplies status page to check the remaining life. See Information pages on page 168. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Replace any low print cartridges. See Print cartridge on page 185. The product is set to override the Replace any low print cartridges. See Replace [color] cartridge message and Print cartridge on page 185. to continue printing. The amount of background toner shading becomes unacceptable. Very dry (low humidity) conditions can increase the amount of background shading. Check the device environment. One or more print cartridges might be defective. Replace any low print cartridges. See Print cartridge on page 185. The product is set to override the Replace any low print cartridges. See Replace [color] cartridge message and Print cartridge on page 185. to continue printing. Toner smears appear on the media. The media might not meet HP specifications. Use media that meets HP specifications. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path. Clean the media guides. Clean the paper path. See Clean the product on page 191. The toner smears easily when touched. The device is not set to print on the type of media on which you want to print. In the printer driver, select the Paper tab and set Type is to match the type of media on which you are printing. Print speed might be slower if you are using heavy paper. The media might not meet HP specifications. Use media that meets HP specifications. The paper path might need cleaning. Clean the paper path. See Clean the product on page 191. 220 Chapter 15 Problem solve ENWW