Manage supplies and accessories
...................................................................................................
162
Print when a cartridge reaches estimated end of life
.......................................................
162
Manage print cartridges
...................................................................................................
162
Print-cartridge storage
.....................................................................................
162
HP policy on non-HP print cartridges
..............................................................
162
HP fraud hotline and Web site
........................................................................
162
Recycle supplies
.............................................................................................
163
Cartridge memory tag
.....................................................................................
163
Replacement instructions
.................................................................................................................
164
Replace print cartridges
...................................................................................................
164
Replace the toner collection unit
......................................................................................
167
Install memory DIMMs
.....................................................................................................
169
Enable memory
...............................................................................................
172
Check DIMM installation
.................................................................................
173
Memory allocation
..........................................................................................
173
Install external I/O cards
..................................................................................................
174
Clean the product
.............................................................................................................................
176
Clean the paper path
.......................................................................................................
176
Product updates
...............................................................................................................................
177
10
Solve problems
Solve general problems
....................................................................................................................
180
Troubleshooting checklist
................................................................................................
180
Factors that affect product performance
..........................................................................
181
Restore factory settings
....................................................................................................................
182
Interpret control-panel messages
.....................................................................................................
183
Control-panel message types
..........................................................................................
183
Control-panel messages
..................................................................................................
183
Clear jams
........................................................................................................................................
206
Common causes of jams
.................................................................................................
206
Jam locations
...................................................................................................................
207
Clear jams in the right door
..............................................................................................
209
Clear jams in the output bin area
.....................................................................................
212
Clear jams in Tray 1
.........................................................................................................
213
Clear jams in Tray 2 or optional Trays 3, 4, or 5
..............................................................
215
Clear jams in the lower right door (Tray 3, 4, or 5)
..........................................................
216
Change jam recovery
.......................................................................................................
217
Solve paper-handling problems
........................................................................................................
218
Product feeds multiple sheets
..........................................................................................
218
Product feeds incorrect page size
...................................................................................
218
Product pulls from incorrect tray
......................................................................................
219
Paper does not feed automatically
..................................................................................
219
Paper does not feed from Tray 2, 3, 4, or 5
.....................................................................
220
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