HP J6480 User Guide - Page 146
Wrong colors are printing, Printout shows bleeding colors, Colors do not line up properly
UPC - 883585506811
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Chapter 9 Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For information on changing this setting, see Change print settings. Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Work with print cartridges. HP cannot guarantee the quality of non-HP print cartridges. Clean the print cartridge The print cartridges may need to be cleaned. For more information, see, Clean the print cartridges. Printout shows bleeding colors Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Work with print cartridges. HP cannot guarantee the quality of non-HP print cartridges. Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For information on changing this setting, see Change print settings. Check the media type Some types of media do not accept ink well. For these types of media, ink will dry more slowly and smearing may occur. For more information, see Select print media. Colors do not line up properly Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Work with print cartridges. HP cannot guarantee the quality of non-HP print cartridges. Check the graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page. Align the print cartridges Align the print cartridges. For more information, see Align the print cartridges. 142 Maintain and troubleshoot