HP LaserJet 3200 HP LaserJet 3200m All-in-One Product - (English for Australia - Page 57

Problem, Cause, Solution, the HP JetDirect Print Server is securely - scanner software problems

Page 57 highlights

Problem Cause Solution When the product is connected to the network using an HP JetDirect Print Server, you receive one of these messages: l "The configuration wizard did not find your HP LaserJet 3200M All in One on the network." l "The configuration wizard was unable to find an All in One at the specified address." l "The JetDirect model found at the specified address does not support All in One devices." The print server you are using is not one of the HP JetDirect Print Servers that works with the product. The power cord is loose. The network cord is loose. The parallel cable is loose or not directly connected. The parallel cable might be faulty. The HP JetDirect Print Server might not be configured yet (TCP/IP). See page 11 for a list of compatible HP JetDirect Print Servers. Make sure that the power cord is securely connected between the product and the power source. Also, make sure that the power cord for the HP JetDirect Print Server is securely connected to the power source. Make sure that the network cable is securely connect between the HP JetDirect Print Server and the wall outlet for the network. Also, make sure that the network cable between the computer and the wall is securely connected. Make sure that the parallel cable between the HP JetDirect Print Server and the product is securely connected. If you have another "size C" parallel cable, try connecting it between the product and the HP JetDirect Print Server. If you installed the product software, uninstall it. Then, reinstall the software and select the Network Install option. HP JetDirect Print Server is incorrectly configured (TCP/IP). See the documentation that came with the HP JetDirect Print Server for troubleshooting information. Vertical streaks appear in scanning or copying. The scanner should be cleaned and recalibrated. See the online user guide for information about cleaning and recalibrating the scanner. EN 55

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EN
55
When the product is
connected to the
network using an
HP JetDirect Print
Server, you receive
one of these
messages:
l
“The
configuration
wizard did not find
your HP LaserJet
3200M All in One
on the network.”
l
“The
configuration
wizard was
unable to find an
All in One at the
specified
address.”
l
“The JetDirect
model found at
the specified
address does not
support All in One
devices.”
The print server you are
using is not one of the
HP JetDirect Print Servers
that works with the
product.
The power cord is loose.
The network cord is loose.
The parallel cable is loose
or not directly connected.
The parallel cable might be
faulty.
The HP JetDirect Print
Server might not be
configured yet (TCP/IP).
HP JetDirect Print Server
is incorrectly configured
(TCP/IP).
See page 11 for a list of compatible
HP JetDirect Print Servers.
Make sure that the power cord is securely
connected between the product and the power
source. Also, make sure that the power cord for
the HP JetDirect Print Server is securely
connected to the power source.
Make sure that the network cable is securely
connect between the HP JetDirect Print Server
and the wall outlet for the network. Also, make
sure that the network cable between the
computer and the wall is securely connected.
Make sure that the parallel cable between the
HP JetDirect Print Server and the product is
securely connected.
If you have another “size C” parallel cable, try
connecting it between the product and the
HP JetDirect Print Server.
If you installed the product software, uninstall it.
Then, reinstall the software and select the
Network Install option.
See the documentation that came with the
HP JetDirect Print Server for troubleshooting
information.
Vertical streaks
appear in scanning or
copying.
The scanner should be
cleaned and recalibrated.
See the online user guide for information about
cleaning and recalibrating the scanner.
Problem
Cause
Solution