HP LaserJet M1005 HP LaserJet M1005 MFP - User Guide - Page 91

Critical error messages

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Critical error messages Critical error messages can indicate some kind of failure. Restarting the device might fix the problem. If a critical error persists, the device might require service. Critical error message tables Control panel message 50.1 Fuser Error Turn off then on 50.2 Fuser Error Turn off then on 50.3 Fuser Error Turn off then on 50.8 Fuser Error Turn off then on Description The device has experienced an internal hardware error. The device has experienced an internal hardware error. The device has experienced an internal hardware error. The device has experienced an internal hardware error. Recommended action 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If a surge protector is being used, remove it. Plug the device directly into the wall socket. 3. Turn on the power and wait for the device to initialize. If the error persists, contact HP Customer Care. See HP Customer Care on page 108 or the support flyer that came in the device box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care. See HP Customer Care on page 108 or the support flyer that came in the device box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care. See HP Customer Care on page 108 or the support flyer that came in the device box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care. See HP Customer Care on page 108 or the support flyer that came in the device box. ENWW Control-panel messages 81

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Critical error messages
Critical error messages can indicate some kind of failure. Restarting the device might fix the problem.
If a critical error persists, the device might require service.
Critical error message tables
Control panel message
Description
Recommended action
50.1 Fuser Error Turn off then on
The device has experienced an internal
hardware error.
1.
Turn off the power by using the power
switch, and then wait at least 30
seconds.
2.
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket.
3.
Turn on the power and wait for the
device to initialize.
If the error persists, contact HP Customer
Care. See
HP Customer Care
on page
108
or the support flyer that came in the device
box.
50.2 Fuser Error Turn off then on
The device has experienced an internal
hardware error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
If the error persists, contact HP Customer
Care. See
HP Customer Care
on page
108
or the support flyer that came in the device
box.
50.3 Fuser Error Turn off then on
The device has experienced an internal
hardware error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
If the error persists, contact HP Customer
Care. See
HP Customer Care
on page
108
or the support flyer that came in the device
box.
50.8 Fuser Error Turn off then on
The device has experienced an internal
hardware error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
If the error persists, contact HP Customer
Care. See
HP Customer Care
on page
108
or the support flyer that came in the device
box.
ENWW
Control-panel messages
81