HP LaserJet M1005 HP LaserJet M1005 MFP - User Guide - Page 95

Print problems, Problem, Cause, Solution

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Problem Toner specks appear. Cause The media might not meet HP specifications. The paper path might need cleaning. Solution Use media that meets HP specifications. See Media specifications on page 13. Clean the paper path. See To clean the paper path on page 68. Dropouts appear. A single sheet of print media might be defective. Try reprinting the job. The moisture content of the paper is Try different paper, such as high-quality uneven or the paper has moist spots on paper that is intended for laser printers. its surface. See Media specifications on page 13. The paper lot is flawed. The manufacturing processes can cause some areas to reject toner. Try different paper, such as high-quality paper that is intended for laser printers. See Media specifications on page 13. The print cartridge might be defective. Replace the print cartridge. See Changing the print cartridge on page 69. If the error persists, contact HP Customer Care. See HP Customer Care on page 108 or the support flyer that came in the device box. Vertical streaks or bands appear on the The print cartridge might be low or page. defective. Replace the print cartridge. See Changing the print cartridge on page 69. The amount of background toner shading becomes unacceptable. The media might not meet HP specifications. Use a different paper with a lighter basis weight. See Media specifications on page 13. The priority input tray might be installed Make sure that the priority input tray is in incorrectly. place. Very dry (low humidity) conditions can increase the amount of background shading. Check the device environment. The print cartridge might be low. Replace the print cartridge. See Changing the print cartridge on page 69. ENWW Print problems 85

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Problem
Cause
Solution
Toner specks appear.
The media might not meet
HP specifications.
Use media that meets HP specifications.
See
Media specifications
on page
13
.
The paper path might need cleaning.
Clean the paper path. See
To clean the
paper path
on page
68
.
Dropouts appear.
A single sheet of print media might be
defective.
Try reprinting the job.
The moisture content of the paper is
uneven or the paper has moist spots on
its surface.
Try different paper, such as high-quality
paper that is intended for laser printers.
See
Media specifications
on page
13
.
The paper lot is flawed. The
manufacturing processes can cause
some areas to reject toner.
Try different paper, such as high-quality
paper that is intended for laser printers.
See
Media specifications
on page
13
.
The print cartridge might be defective.
Replace the print cartridge. See
Changing the print cartridge
on page
69
.
If the error persists, contact
HP Customer Care. See
HP Customer
Care
on page
108
or the support flyer
that came in the device box.
Vertical streaks or bands appear on the
page.
The print cartridge might be low or
defective.
Replace the print cartridge. See
Changing the print cartridge
on page
69
.
The amount of background toner
shading becomes unacceptable.
The media might not meet
HP specifications.
Use a different paper with a lighter basis
weight. See
Media specifications
on page
13
.
The priority input tray might be installed
incorrectly.
Make sure that the priority input tray is in
place.
Very dry (low humidity) conditions can
increase the amount of background
shading.
Check the device environment.
The print cartridge might be low.
Replace the print cartridge. See
Changing the print cartridge
on page
69
.
ENWW
Print problems
85