HP LaserJet M9040/M9050 HP LaserJet M9040/M9050 MFP - Software Technical Refer - Page 237
RFU 99.00.xx errors [INTERNAL], Table 5-7
View all HP LaserJet M9040/M9050 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 237 highlights
Table 5-7 Troubleshooting a firmware update failure Reason for firmware update failure Corrective action The .RFU file is corrupted. The device recognizes that the file is corrupted and rejects the update. Download the file again and send the new file to the device. Download the file from www.hp.com/go/ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware. The wrong device is contained in the .RFU file. The device recognizes the device mismatch and rejects the update. Download the correct file and send it to the device. Download the file from www.hp.com/go/ ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware. The upgrade was interrupted. See Table 6-3 Firmware update messages on page 265. A flash hardware failure occurred. Although it is extremely unlikely, the device might have a hardware failure. Call technical support to address the problem (see the flyer that came with the device for a local telephone support list). RFU 99.00.xx errors [INTERNAL] The following table describes specific errors that can occur during a remote-firmware update. Table 5-8 RFU 99.00.xx error codes [INTERNAL] Error No. Error Status Description 99.00.01 RFU_Error_eBadImage Update not performed; file is IO timeout when reading corrupted header number and size 99.00.02 RFU_Error_eIOTimeout1 Update not performed; timeout occurred while receiving data IO timeout when reading header number and size 99.00.03 RFU_Error_eDisc Upgrade not performed, error disk error: either magic writing upgrade data to disk number doesn't match or write failed 99.00.04 RFU_Error_eITimeout2 Update not performed; timeout occurred wile receiving upgrade data IO timeout when reading rest of header 99.00.05 RFU_Error_eIOTimeout3 Update not performed; timeout occurred while receiving data IO timeout when reading image data 99.00.06 RFU_Error_eReadByte1 Update not performed Unexpected read error when reading header number and size 99.00.07 RFU_Error_eReadByte2 Update not performed Unexpected read error when reading rest of header 99.00.08 RFU_Error_eReadByte3 Update not performed Unexpected read error when reading image data 99.00.09 RFU_Error_eJobCancel1 Update canceled by user 99.00.10 RFU_Error_eJobCancel2 Update canceled by user Job canceled when reading header number and size 99.00.11 RFU_Error_eJobCancel3 Update canceled by user Job canceled when reading rest of header Macintosh software and utilities ENWW Macintosh remote firmware update 219