HP StorageWorks 8/80 HP StorageWorks 8Gb SAN Switch hardware reference manual - Page 11

Rack stability, HP technical support, Customer self repair, Product warranties, Subscription service

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Rack stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install stabilizing feet on the rack. • In multiple-rack installations, fasten racks together securely. • Extend only one rack component at a time. Racks can become unstable if more than one component is extended. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Customer self repair HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. 8Gb SAN Switch hardware reference manual 11

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Rack stability
Rack stability protects personnel and equipment.
WARNING!
To reduce the risk of personal injury or damage to equipment:
•
Extend leveling jacks to the
fl
oor.
•
Ensure that the full weight of the rack rests on the leveling jacks.
•
Install stabilizing feet on the rack.
•
In multiple-rack installations, fasten racks together securely.
•
Extend only one rack component at a time. Racks can become unstable if more than one component
is extended.
HP technical support
For worldwide technical support information, see the HP support website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
s
u
p
p
o
r
t
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some
parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
g
o
/
s
e
l
f
r
e
p
a
i
r
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
g
o
/
s
t
o
r
a
g
e
w
a
r
r
a
n
t
y
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
g
o
/
e
-
u
p
d
a
t
e
s
After registering, you will receive e-mail noti
fi
cation of product enhancements, new driver versions,
fi
rmware updates, and other product resources.
8Gb SAN Switch hardware reference manual
11