HP Superdome SX2000 Installation Guide, Sixth Edition - HP Integrity Superdome
HP Superdome SX2000 Manual
The manual viewer requires the flash plugin to be installed and enabled.
To view this page ensure that Adobe Flash Player version 10 or greater is installed.
HP Superdome SX2000 manual table of contents:
-
Page 1
Installation Guide HP Integrity Superdome/sx2000 and HP 9000 Superdome/sx2000 Servers HP Part Number: A9834-9004D_ed6 Published: March 2010 Edition: 6 -
Page 2
... change without notice. The only warranties for HP products and services are set forth in the express ... and services. Nothing herein should be construed as constituting an additional warranty. HP shall not ... information website: http://h20341.www2.hp.com/integrity/w1/en/resources/warranty-information.... -
Page 3
... the Cables...45 Routing the I/O Cables...45 Installing the Support Management Station...47 Installing the SMS Support Shelf...47 Connecting the SMS to the Superdome...48 SMS Software and Superdome Firmware Downloading Procedure...48 Configuring the Event Information Tools... -
Page 4
... and Verifying the System...55 Connecting to the MP...55 Powering On the System 48 V Power Supply...58 Booting the HP Integrity Superdome/sx2000 to an EFI Shell...58 Booting an HP 9000 sx2000 Server to BCH...60 Verifying the System...60 Running JET Software...... -
Page 5
... of Partition State-Cabinet Not Powered Up...57 MP Console Option...58 HP Integrity Superdome/sx2000 EFI Boot Manager...59 EFI Shell Prompt...59 HP Integrity Superdome/sx2000 Partitions at System Firmware Console...60 Power Status First Window...61 Power ... -
Page 6
1-53 1-54 1-55 1-56 Attaching Rear Kick Plates...64 Cell Board Ejectors...65 Front EMI Panel Flange and Cabinet Holes...65 Reinstalling the Back EMI Panel...66 6 List of Figures -
Page 7
List of Tables 1-1 1-2 1-3 Available Power Options...25 Power Cord Option 6 and 7 Details...25 4- and 5-Wire Voltage Ranges...41 7 -
Page 8
List of Examples 1-1 1-2 Directory Example...49 Directory Example...49 8 List of Examples -
Page 9
... components in the system. Intended Audience This document is intended for HP trained Customer Support Consultants. Document Organization This document is ...® Windows®, and diagnostic support tools are available through the following website links. Website for HP Technical Documentation This is the... -
Page 10
... link contains comprehensive information about HP hardware support tools, including online and ... reseller: • • In the United States, see the HP US service locator webpage (http://welcome.....hp.com/country/us/en/wwcontact.html. For HP technical support: • In the United States, for contact options ... -
Page 11
Include the document title and manufacturing part number. All submissions become the property of HP Documentation feedback 11 -
Page 12
12 -
Page 13
1 Installing the System This chapter describes installation of HP Integrity Superdome/sx2000 and HP 9000/sx2000 systems. Installers must have received adequate training, be knowledgeable about the product, and have a good ... -
Page 14
Public Telecommunications Network Connection Instructions are issued to the installation site that modems cannot be connected to public telecommunications ...Me First." This box contains the Solution Information Manual and DDCAs. The unpacking instructions are in the plastic bag taped to the cabinet.... -
Page 15
Inspecting the Shipping Containers for Damage HP shipping containers are designed to protect their contents under normal shipping conditions. After the equipment arrives at the customer site, carefully inspect each carton for signs of shipping damage. WARNING! Do not attempt to move the cabinet, ... -
Page 16
...incomplete, if the equipment is damaged, or it fails to meet specifications, notify the nearest HP Sales and Service Office. If damage occurred in transit, notify the carrier as well. HP will arrange for replacement or repair without waiting for... -
Page 17
...T-25, and T-30 Torx drivers 9-pin to 25-pin serial cable (HP part number 24542G) 9-pin to 9-pin null modem cable Unpacking the Cabinet WARNING! Use three people to unpack the cabinet safely. HP recommends removing the cardboard shipping container before moving the cabinet into the... -
Page 18
1. Position the packaged cabinet so that a clear area about three times the length of the package (about 12 feet or 3.66 m) is available in front of the unit, and at least 2 feet (0.61 m) are available on the sides. Figure 1-3 Front of Cabinet Container WARNING! Do not stand directly in front of ... -
Page 19
3. 4. Lift the cardboard corrugated top cap off the shipping box. Remove the corrugated sleeves surrounding the cabinet. CAUTION: Cut the plastic wrapping material off rather than pulling it off. Pulling the plastic covering off creates an ESD hazard to the hardware. 5. 6. Remove the stretch ... -
Page 20
... locked (Figure 1-6). Figure 1-6 Power Supply Mounting Screws Location 3. Verify that the I/O chassis mounting screws are in place and secure (Figure 1-7). Inspect all ... for signs of shifting during shipment or any signs of damage. Figure 1-7 I/O Chassis Mounting Screws 20 Installing the System -
Page 21
Unpacking and Inspecting the System 21 -
Page 22
Moving the Cabinet Off the Pallet 1. Remove the shipping strap that holds the BPSs in place during shipping (Figure 1-8 (page 22)). Failure to remove the shipping strap will obstruct air flow into the BPS and FEPS. Figure 1-8 Shipping Strap Location 2. Remove the pallet mounting brackets and pads... -
Page 23
Figure 1-9 Removing the Mounting Brackets WARNING! Do not remove the bolts on the mounting brackets that attach to the pallet. These bolts prevent the cabinet from rolling off the back of the pallet. 3. 4. On the other side of the pallet, remove only the bolt on each mounting bracket that is ... -
Page 24
Figure 1-10 Positioning the Ramps WARNING! Do not attempt to roll a cabinet without help. The cabinet can weigh as much as 1400 pounds (635 kg). Three people are required to roll the cabinet off the pallet. Position one person at the rear of the cabinet and one person on each side. WARNING! Do not... -
Page 25
.... If the packing material is not available, contact the local HP Sales and Support Office regarding shipment. Before shipping, place a tag on the container or equipment to identify the owner and the service to be performed. Include the equipment model number and the full serial... -
Page 26
4. 5. 6. 7. 8. Reattach the ramps to the pallet. Replace the plastic antistatic bag and foam inserts. Replace the cardboard surrounding the cabinet. Replace the cardboard caps. Secure the assembly to the pallet with straps. The cabinet is now ready for shipment. Setting Up the System After a ... -
Page 27
2. Remove the cardboard from the blower housing (Figure 1-13). This cardboard protects the housing baffle during shipping. If it is not removed, the fans can not work properly. Figure 1-13 Removing Protective Cardboard from the Housing NOTE: 3. Double-check that the protective cardboard has been... -
Page 28
4. Using the handles on the housing labeled Blower 0 Blower 1, align the edge of the housing over the edge at the top front of the cabinet, and slide it into place until the connectors at the back of each housing are fully mated (Figure 1-15). Then tighten the thumbscrews at the front of the ... -
Page 29
Figure 1-16 Installing the Blowers 7. 8. Tighten the thumbscrews at the front of each blower. If required, install housings on any other cabinets that were shipped with the system. Attaching the Side Skins and Blower Side Bezels Two cosmetic side panels affix to the left and right sides of the ... -
Page 30
Figure 1-17 Attaching the Rear Side Skin 3. Attach the skin without the lap joint (Front) over the top bracket and under the bottom bracket and gently slide the skin into position. 30 Installing the System -
Page 31
Figure 1-18 Attaching the Front Side Skins 4. Push the side skins together, making sure the skins overlap at the lap joint. Attaching the Blower Side Bezels The bezels are held on at the top by the bezel lip, which fits over the top of the blower housing frame, and are secured at the bottom by ... -
Page 32
... step 1 through step 4 for the skins on the other side of the cabinet. To secure the side bezels to the side skins, attach the blower bracket locks (HP part number A5201-00268) to the front and back blowers using a T-20 driver. There are two blower bracket locks on the front blowers and two on the ... -
Page 33
... and one at the back. The back door is shipped on the chassis and requires no assembly. The front door,... must connect the control panel ribbon cable from the chassis to the control panel and mount the two ... people and must be performed with the front metal chassis door open. To install the front door ... -
Page 34
...Using a T-10 driver, secure the lower door bezel to the front door chassis with 10 of the screws provided. Insert all screws loosely, then tighten ...aligned. While another person holds the upper door bezel near the door chassis, attach the ribbon cable to the back of the control panel on the bezel and... -
Page 35
...studs on the upper door bezel into the holes on the front door metal chassis. Using a T-10 driver, secure the upper door bezel to the metal ...bezel over the blower housing frame, hooking the lip of the bezel onto the cross support of the blower housing while holding the bottom of the bezel. Rotate the... -
Page 36
... bezel, follow these steps: 1. Open the front door. NOTE: 2. The latch is located on the right side of the front door. Position the bezel over the blower housing frame, hooking the lip of the bezel onto the cross support of the blower housing (Figure 1-24 (page 37)). 36 Installing the System -
Page 37
... required method of grounding is to connect the green power cord safety ground to the site ground point through the power cord receptacle wiring. HP does not recommend cabinet grounding. Treat cabinet grounding as auxiliary or additional grounding over and above the ground wire included within the ... -
Page 38
To verify that the product ground connects to the site AC power supply ground, follow these steps: 1. 2. 3. 4. Ensure that the site AC power supply circuit breakers serving the cabinet are set to OFF. Ensure that the cabinet main circuit breaker is set to OFF. Touch one test probe to the site AC ... -
Page 39
Figure 1-25 PDCA Assembly for Options 6 and 7 Figure 1-26 A 4-Wire Connector Setting Up the System 39 -
Page 40
Figure 1-27 A 5-Wire Connector To install the PDCA, follow these steps: WARNING! 1. 2. 3. Make sure the circuit breaker on the PDCA is OFF. Remove the rear PDCA bezel by removing the four retaining screws. Run the power cord down through the appropriate opening in the floor tile. Insert the PDCA ... -
Page 41
... for the PDCA and local electrical specifications. If the voltage values do not match the specifications, have the customer contact an electrician to troubleshoot the problem. Figure 1-29 Checking PDCA Test Points (5-Wire) Table 1-3 4- and 5-Wire ... -
Page 42
... UPS documentation for information to connect the server and to check the UPS output voltage. UPS User Manual documentation is shipped with the UPS and is available at www.hp.com/go/bizsupport. 1. 2. 3. 4. Verify that site power is OFF. Open ... -
Page 43
11. Check that the indicator LED on each power supply is lit. See Figure 1-31. Figure 1-31 Power Supply Indicator LED Removing the EMI Panels Remove the front and back electromagnetic interference (EMI) panels to access ports and to visually check whether components are in place and the LEDs are ... -
Page 44
1. Using a T-20 driver, loosen the captive screw at the top center of the front EMI panel (Figure 1-32). Figure 1-32 Removing Front EMI Panel Screw 2. Use the handle provided to remove the EMI panel and set it aside. When in position, the EMI panels (front and back) are tightly in place. ... -
Page 45
...cables is a significant task in the installation process. Efficient cable routing is important not only for the initial installation, but also to aid in future service calls. The most efficient use of space is to route cables so that they are not crossed or tangled. Figure 1-35 (page 46) illustrates... -
Page 46
Figure 1-35 Routing I/O Cables To route cables through the cable groomer at the bottom rear of the cabinet, follow these steps: 1. 2. Remove the cable access plate at the bottom of the groomer. Beginning at the front of the cabinet, route the cables using the following pattern: a. Route the first ... -
Page 47
... (SMS) ships separately in boxes. The SMS software and 3 Revisions of Superdome Firmware history are preloaded at the factory. NOTE: The SMS Shelf may ... PC and Support Shelf from their respective shipping containers. Install the Support Shelf Rack at the U15 position in the 10KG2 Rack and place the ... -
Page 48
... a Windows Visio file. The SMS software and 3 revisions of Superdome firmware histories are preloaded onto the SMS at the factory... the following Firmware binaries and SMS Software Utilities for Superdome Servers: 1. 2. 3. 4. SX1000 - Last three revisions of PA and IA Firmware SX2000 - Last three... -
Page 49
Superdome Firmware Instructions NOTE: Reference to pa or ia denotes two firmware types... for Itanium Processors (ia). This is applicable for the sx1000, the sx2000, and the Legacy Servers. The Legacy Servers.../X.Xx directory. Example 1-2 Directory Example sx2000/8.7f 2. 3. 4. 5. Copy the h_ipf_(pa or iA... -
Page 50
...line or Web-based interface. Where to Find the EIT Documentation The latest documentation for setting up and configuring these tools is available at: www.hp.com/go/bizsupport Once you are at the website, select "Event Information Tools (EIT) - formerly SMS". You will find documentation for each... -
Page 51
Figure 1-36 Front Panel with HKP and Present LEDs Turning On Housekeeping Power 51 -
Page 52
... this information. Connecting the MP to the Network NOTE: Based on the customer's existing SMS configuration, make the appropriate modifications to add in the Superdome/sx2000 SMS LAN configuration. Unlike earlier systems, which required the MP to be ... -
Page 53
1. Connect one end of the RJ-45 LAN cable to the LAN port on the MP (Figure 1-38). Figure 1-38 MP LAN Connection Location 2. Connect the other end of the LAN cable to the customer-designated LAN port. Obtain the IP address for the MP from the customer. Connect the dial-up modem cable between the... -
Page 54
.... TIP: Write down the information, as it may be required for future troubleshooting. If you are not already in the Command Menu, enter ... include alphanumerics, dash (-), under score (_), period (.), or the space character. HP recommends that the name be a derivative of the complex name. For example,... -
Page 55
...SD32B maggie A5201A A9834A ffffffff-ffff-ffff-ffff-ffffffffffff hp superdome server SD32B USRxxxxxxxx :USRxxxxxxxx 11. Set the date and time using the MP command... on and boot each partition to the EFI prompt, (the BCH prompt in the case of an HP 9000/sx2000 server). To connect ... -
Page 56
... prompt windows: • One console window for each partition (MP CO option) • One for initializing the RS command from the MP • One for monitoring partition status (MP VFP option) In each ... Menu 3. 4. 56 Repeat steps 1 and 2 for each partition. In one window bring up the command ... -
Page 57
... prompt (Figure 1-44). Use this window to observe partition status. Figure 1-44 MP Virtual ... Panel 6. From the VFP menu, enter s to select the whole system, or enter the partition number to select a particular ... not been switched on. Figure 1-45 Example of Partition State-Cabinet Not Powered Up ... -
Page 58
...must be running in each window. As the cabinet boots, observe the partition activity in the window displaying the VFP. 2. 3. For HP Integrity Superdome/sx2000 systems, follow the procedure in "Booting the HP Integrity Superdome/sx2000 to an... -
Page 59
Figure 1-47 HP Integrity Superdome/sx2000 EFI Boot Manager Use the up and down arrow keys on the keyboard to highlight EFI Shell (Built-in) and press Enter. Do this for all partitions. After you start the EFI Shell, the console window displays the EFI shell prompt (Figure 1-48). ... -
Page 60
Figure 1-49 HP Integrity Superdome/sx2000 Partitions at System Firmware Console Booting an HP 9000 sx2000 Server to BCH After you power on the server or use the MP BO command to boot an nPartition past boot-is-blocked (BIB), the nPartition console shows activity while the ... -
Page 61
...: enabled (Figure 1-51). Figure 1-51 Power Status Window Figure 1-51 shows that cells are installed in slots 0 and 4. In the cabinet, verify that cells are physically located in slots 0 and 4. 3. Press one more time to observe the power status (Figure 1-52). ... -
Page 62
...gathers configuration data by executing a series of queries targeted at the MP and the CLU portion of the UGUY board. IMPORTANT: You must resolve any problems you find as a result of running JET before booting the operating system. Running JUST To run... -
Page 63
See the JET User Guide, JUST Users Guide, and other related documentation for testing ... /opt/scansw/docs/stt directory on the HP-UX Support Management Station After scan testing .... See the offline diagnostic environment (ODE) documentation for instructions. Attaching the Rear Kick Plates Kick plates ... -
Page 64
... 3. Visually inspect the system to verify that all components are in place and secure. Check that the cables are secured and routed properly. Check that the cell board ejectors are secure (Figure 1-54). If the ejectors are broken or open, the ... -
Page 65
Figure 1-54 Cell Board Ejectors 4. Reinstall the front EMI panel (Figure 1-55). Figure 1-55 Front EMI Panel Flange and Cabinet Holes a. b. Hook the flange at the lower corners of the EMI panel into the holes on the cabinet. Position the panel at the top lip, and lift the panel up... -
Page 66
...clean up the installation area. Perform the following Inspect circuit boards. Verify that all circuit... and properly seated and that the circuit board retainers are reinstalled. Inspect cabling. Ensure... acceptance (if required). Be sure to thank the customer for choosing HP. 66 Installing the System... -
Page 67
...wire PDCA, 38 AC0 Present LED, 52 AC1 Present LED, 52 E ejectors cell board, 64 electrostatic discharge, 13 EMI ... LED, 50 I inspecting cables, 66 circuit boards, 66 installation EMI panel, 65 PDCA,... connecting I/O, 45 labeling I/O, 45 routing I/O, 45 cell board ejectors, 64 verifying presence of... -
Page 68
... the customer LAN parameters, 54 exiting the main menu, 55 invoking a partition console, 58 invoking the virtual front panel, 57 physical connection to the...26 site preparation verification, 14 skins, attaching, 29 subnet mask, 54 Support Management Station private LAN IP address, 53 private LAN port ...