Lexmark T630n User's Reference - Page 118
Solving problems with the optional 2000-sheet drawer, Problem, Solution
UPC - 734646532211
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Solving option problems Solving problems with the optional 2000-sheet drawer Problem Solution The elevator tray does not raise when the loading door is closed, or the elevator tray does not lower when the door is opened and the elevator button is pushed. Check the following: • The printer is properly attached to the 2000-sheet drawer. • The printer is powered on. • The power cord is plugged firmly into the back of the 2000-sheet drawer. • The power cord is plugged into an outlet. • The outlet has power to it. The elevator tray lowers unexpectedly. Check to see if your printer is out of print media or has a jam. More than one sheet of print media is fed or a sheet is fed improperly. A jam occurs. Remove the print media in the printer paper path and check the stack to ensure the print media has been loaded properly. Be sure to remove the top and bottom sheets of each ream of paper that is loaded. Rubber feed rollers do not turn to advance print media. Check the following: • The power cord is plugged firmly into the back of the 2000-sheet drawer. • The power cord is plugged into an outlet. • The outlet has power to it. Consistent misfeeds or jams in the drawer. Try the following: • Flex the paper. • Turn the print media over. Check the following: • Drawer is properly installed. • Print media is loaded correctly. • Print media is not damaged. • Print media meets specifications. • Guides are positioned correctly for the print media size selected. Service Messages A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on. If the error recurs, write down the error number, the problem, and a detailed description. Call for service. Short Paper Error Make sure the size selector knob is set to the correct print media size. 118