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McAfee MSA09EMB1RAA Product Guide - Page 47

Reference, Frequently Asked Questions

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Reference This section answers some frequently asked questions and explains how to find more information about using SiteAdvisor Enterprise Plus. Contents Frequently Asked Questions Where to find more information Frequently Asked Questions These questions address many typical issues that arise when deploying SiteAdvisor Enterprise Plus to managed network systems. Policy enforcement Can users circumvent SiteAdvisor Enterprise Plus policy settings and hide their browsing behavior? Yes, but you can detect when this happens. Users can use several methods to hide browsing activity, including: • Using an unsupported browser. SiteAdvisor Enterprise Plus supports Microsoft Internet Explorer and Mozilla Firefox. • Creating an application that browses the web or creating a frame page where the content of a frame loads websites. • Disabling the SiteAdvisor Enterprise Plus client software by using the Add-ons feature through the browser's Tools menu. Can users circumvent SiteAdvisor Enterprise Plus policy settings and hide their browsing behavior? Yes, but to protect against these situations: • Check browsing behavior and browser usage regularly by using various queries that track browsing behavior. This lets you know when particular managed systems show no browsing data or less browsing data than expected. • Check the functional status of the client software by using the Functional Compliance query. This lets you know when the software is disabled. By setting up monitors that use the applicable queries, or frequently checking reports generated by these queries, you know when users are circumventing policy settings and can take immediate steps to ensure compliance. See Using Dashboards, Monitors, and Reports for more information. McAfee SiteAdvisor Enterprise Plus 3.0 Product Guide 47

Section	Page
Contents	3
Introducing SiteAdvisor Enterprise Plus	5
Benefits of using SiteAdvisor Enterprise Plus	5
How safety ratings are compiled	6
Safety icons and balloons protect during searches	6
Using site safety balloons	7
SiteAdvisor menu protects while browsing	7
Using the SiteAdvisor menu	8
Safety reports provide details	9
Viewing safety reports	10
Administrators customize policy settings	11
Setting up a Browsing Security Strategy	13
Guidelines for creating a strategy	13
Select the right policy options and features	14
Information that SiteAdvisor Enterprise Plus sends	15
Configuring Policies	16
How policies work	16
Types of policy categories	17
Default policy settings	17
Creating and editing policies	19
Apply general options	19
Configuring proxy settings	20
Enabling observe mode	21
Setting the control panel option	21
Block and warn sites by ratings and threat factors	22
Configuring access based on ratings	22
Blocking or warning site access based on ratings	23
Blocking or warning site access based on threat factors	23
Blocking or warning file downloads based on ratings	23
Blocking phishing pages	24
Use Authorize and Prohibit lists for sites	24
How site patterns work	25
How multiple-instance policies work	26
Working with Authorize lists	27
Adding a site to an Authorize list	27
Adding multiple sites to an Authorize list	27
Deleting sites from an Authorize list	28
Editing information in an Authorize list	28
Searching an Authorize list	29
Testing an Authorize list	29
Blocking exploits on authorized sites	30
Blocking or warning file downloads on authorized sites	30
Blocking phishing pages on authorized sites	31
Turning off tracking for visits to authorized sites	31
Setting list precedence	32
Working with Prohibit lists	32
Adding a site to a Prohibit list	32
Adding multiple sites to a Prohibit list	33
Deleting sites from a Prohibit list	33
Editing information in a Prohibit list	34
Searching a Prohibit list	34
Testing a Prohibit list	34
Customize messages for users	35
Creating customized messaging	35
Creating a message for rated sites	35
Creating a message for phishing pages	36
Creating a message for downloads	37
Creating a message for sites on Authorize or Prohibit lists	37
Adding a logo in a message	38
Disable and reenable the software	38
Disabling and re-enabling from the ePO server	38
Disabling and reenabling from the browser	39
Track events for reports	39
Tracking visits to domains and downloads	40
Tracking domain page views and downloads	41
Tracking green site content categories	41
Using Dashboards, Monitors, and Reports	43
Use queries to create reports	43
Creating reports	44
Running a purge task	45
Use dashboards and monitors	45
Creating monitors	46
Reference	47
Frequently Asked Questions	47
Where to find more information	50
Web Filtering for Endpoint and Web Reporter Appendix	51
How web content filtering works	51
Policy additions with web content filtering	51
Report and dashboard additions with web content filtering	52
How Web Reporter works	52
Sending Web Reporter logs	53
Applying the Content Actions policy	53
Working with the Web Reporter	54