Panasonic KX-FLB851 Multi-function Laser Fax - Page 76

9. Help

74

For assistance, please visit http://www.panasonic.com/consumersupport

9.3.3 Fax – sending

9.3.4 Fax – receiving

I cannot operate the help

function, adjust volumes

or program the features.

L

The unit is set to the scan mode. Press

{

COPY

}

or

{

FAX

}

to switch

to the copy mode or fax mode. If you still have this problem, contact

our service personnel.

Problem

Cause & Solution

Problem

Cause & Solution

I cannot send documents.

L

The telephone line cord is connected to the

[EXT]

jack on the unit.

Connect to the

[LINE]

jack (page 19).

L

The other party’s fax machine is busy or has run out of recording

paper. Try again.

L

The other party’s machine is not a fax machine. Check with the

other party.

L

The other party’s fax machine failed to answer the fax

automatically. Send the fax manually (page 26).

I cannot send a fax

overseas.

L

Use the overseas transmission mode (feature #411 on page 63).

L

Add two pauses at the end of the telephone number or dial

manually.

The other party complains

that letters on their

received document are

distorted.

L

If your line has special telephone services such as call waiting, the

service may have been activated during fax transmission. Connect

the unit to a line that does not have these services.

L

Another telephone on the same line is off the hook. Hang up the

extension telephone and try again.


that letters on their

received document are

not clear.

L

Try copying the document. If the copied image is clear, there may

be something wrong with the other party’s machine.

L

The original document is too dark or too light. Change the contrast

setting by pressing

{

CONTRAST

}

, then

{V}

or

{^}

, and try again.


that black lines, white

lines or smudges appear

on their received

document.

L

The glass or rollers are dirty with correction fluid, etc. Clean them

(page 86, 90). Please do not insert a document before correction

fluid has dried completely.

Problem

Cause & Solution

I cannot receive

documents.

L

You may have subscribed to a voice mail service due to service

packs offered by your telephone company. Fax reception may not

be possible when voice mail is activated so we recommend you to:

–

contact your telephone company and request to deactivate

voice mail service, or

–

subscribe to a Distinctive Ring service (page 41).

L

The telephone line cord is connected to the

[EXT]

jack on the unit.

Connect to the

[LINE]

jack (page 19).

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For best performance	7
Table of Contents	8
Introduction and Installation	10
Accessories	10
1.2 Accessory information	11
Finding the Controls	11
1.3 Description of buttons	11
1.4 Overview	12
Installation	14
1.5 Toner cartridge and drum unit	14
1.6 Document tray	16
1.7 Output tray	16
1.8 Recording paper	17
Preparation	21
Connections and Setup	21
2.1 Connections	21
2.2 Turning the power switch ON	22
2.3 Dialing mode	22
2.4 Selecting the operation mode (Fax/Copy/Scan)	23
Help Button	23
2.5 Help function	23
Volume	23
2.6 Adjusting volume	24
Initial Programming	24
2.7 Date and time	24
2.8 Your logo	25
2.9 Your fax number	27
Fax	28
Sending Faxes	28
3.1 Using the unit as a fax machine	28
3.2 Sending a fax manually	28
3.3 Document requirements	30
3.4 Storing names and telephone numbers for the one-touch dial feature and navigator directory	31
3.5 Sending a fax using one-touch dial feature and navigator directory	33
3.6 Broadcast transmission	34
Receiving Faxes	35
3.7 Receiving a fax automatically – Auto answer ON	36
3.8 Receiving a fax manually – Auto answer OFF	36
3.9 Using the unit with an answering machine	37
3.10 Junk fax prohibitor (preventing fax reception from undesired callers)	38
Caller ID	40
Caller ID	40
4.1 Caller ID service	40
4.2 Viewing and calling back using caller information	40
4.3 Storing caller information into the one- touch dial feature and navigator directory	41
Distinctive Ring	43
Distinctive Ring	43
5.1 Distinctive Ring service from your phone company	43
5.2 Using two or more phone numbers on a single telephone line	43
5.3 Using three or more phone numbers on a single telephone line	43
5.4 Programming the ring pattern assigned for fax	44
Copy	45
Copying	45
6.1 Using the unit as a copy machine	45
6.2 Making a copy	45
6.3 More copying features	47
Multi-Function Station software	49
Setup	49
7.1 Connecting to a computer	49
7.2 Installing Multi- Function Station	49
7.3 Starting Multi-Function Station	51
Printing	51
7.4 Using the unit as a printer	51
Scanning	54
7.5 Using the unit as a scanner	54
Remote Control	55
7.6 Operating the unit from your computer	55
PC Fax	56
7.7 Fax sending/receiving using Multi-Function Station	56
7.8 Confirming the status of the unit	57
7.9 Other information	57
Programmable Features	59
Features Summary	59
8.1 Programming	59
8.2 Direct command chart	60
8.3 Basic features	63
8.4 Fax features	65
8.5 Copy features	68
8.6 Scan features	69
8.7 LAN features	69
Help	71
Error Messages	71
9.2 Error messages – Display	72
Troubleshooting	75
9.3 When a function does not work, check here	75
Replacement	81
9.4 Replacing the toner cartridge and the drum unit	81
Jams	84
9.5 Recording paper jam	84
9.6 Document jams (Auto document feeder)	87
Cleaning	88
9.7 Cleaning the white plate and glasses	88
9.8 Cleaning the document feeder rollers	92
General Information	93
Printed Reports	93
10.1 Reference lists and reports	93
Specifications	94
10.2 Specifications	94
FCC and Other Information	97
10.3 FCC and Other Information	97
Limited Warranty	99
10.4 Limited Warranty	99
Customer Services	101
10.5 Customer Services directory	101
Copyrights	102

Panasonic KX-FLB851 Multi-function Laser Fax - Page 76

Fax - sending, 3.4 Fax - receiving, Cause & Solution

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