Sharp UP-820N UP-820N Operation Manual
Sharp UP-820N Manual
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- Sharp UP-820N | UP-820N Operation Manual - Page 1
- Sharp UP-820N | UP-820N Operation Manual - Page 2
to this equipment not expressly approved by the manufacturer could void the user's authority to operate this equipment. Note: This equipment has been radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio - Sharp UP-820N | UP-820N Operation Manual - Page 3
SHARP POS Terminal Model UP-820N. Please read this Manual carefully before operating your POS terminal in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems. IMPORTANT Avoid installing - Sharp UP-820N | UP-820N Operation Manual - Page 4
display ...15 Drawer lock key ... 25 Error Warning ...25 Starting Cash Memory Entry ...26 6. Entries ...27 Server Code Entries ...27 Item Selection from the Function Menu Windows 27 Item Entries ...30 Single item entries ...30 Repeat entries ...32 Multiplication entries ...33 Split-pricing - Sharp UP-820N | UP-820N Operation Manual - Page 5
for direct PLUs) ...47 PLU price level shift ...48 Combo meal entries 54 Charge (credit) sale ...54 Mixed-tender sale (cash or check tendering + charge tendering 54 Positive/Negative ...56 Manual tax ...56 Tax deletion ...57 Tax status shift ...58 Guest Check (GLU/PBLU) ...59 GLU/PBLU system ...59 - Sharp UP-820N | UP-820N Operation Manual - Page 6
zero sales report (full) ...99 PLU/UPC zero sales (by dept.) report ...99 PLU/UPC minimum stock report ...99 PLU/UPC price category report ...100 Cash in drawer report ...100 Positive check report ...100 Dynamic UPC report by designated range 101 Dynamic UPC pick up report ...101 Dynamic UPC report - Sharp UP-820N | UP-820N Operation Manual - Page 7
key ( %1 thru %9 ) ...146 Group discount key ( GDSC%1 thru GDSC%3 146 Gas discount ...148 Gratuity ...149 Tip ...149 RA ...150 PO ...151 Manual tax ...151 Tax delete ...152 No-sale ...152 Void ...153 Refund ...153 Return ...154 Media Key Programming ...155 Cash keys ...156 Check keys ...160 - 5 - - Sharp UP-820N | UP-820N Operation Manual - Page 8
...173 Service key...174 Final key ...176 Cash in drawer ...178 Check change ...178 Check cashing ...179 Currency denominations (MONEY) ...181 Text Programming ...182 199 Secret Code Programming ...201 Z1 reports ...202 PGM2-mode operations ...202 System Z1 reports ...203 System PGM2-mode operations - Sharp UP-820N | UP-820N Operation Manual - Page 9
code ...263 UPC file ...263 15. Operator Maintenance...264 In Case of Power Failure ...264 In Case of a Printer Error...264 Thermal Printing ...264 Cautions in handling the printer ...264 Cautions in handling the recording paper (Thermal paper 265 Installing and Removing the Paper Roll...265 - 7 - - Sharp UP-820N | UP-820N Operation Manual - Page 10
a paper roll ...266 Manual installing of a paper roll ...266 Removing the journal paper roll ...267 Prevention of paper jams ...268 Removing a paper jam ...269 Cleaning the Print Head ...270 Removing the Till and the Drawer...271 Operating the Drawer by Hand...271 Before Calling for Service ...272 - Sharp UP-820N | UP-820N Operation Manual - Page 11
1 Part Names and Functions This chapter describes the part names and functions of this POS terminal. External View Front view Printer cover Journal filter Customer display (Pop-up type) Operator display Keyboard (normal-type) Drawer Drawer lock Rear view RS232 connector SD card slot - 9 - - Sharp UP-820N | UP-820N Operation Manual - Page 12
Printer NOTE The POS terminal UP-820N may be configured with multiple types of printers offered by the market. For specific instructions related to the handling and care of the printer, please refer to the applicable printer instruction manual. The built-in printer is a 2-station (receipt/journal - Sharp UP-820N | UP-820N Operation Manual - Page 13
RS232 Connector/SD Card Slot Opening the RS232 connector cover To open the RS232 connector cover, push the part of the cover as indicated by the arrow in the illustration on the left. * To close the cover, push the same part in until you hear it click. Opening the SD card slot cover To open the SD - Sharp UP-820N | UP-820N Operation Manual - Page 14
"Optional keys" in INSTRUCTION MANUAL. • All the keys except the and keys can be re-positioned. If you want to change the layout, contact your authorized SHARP dealer. • Department keys through 1 20 are shown as 1 through 20 in this manual. Receipt paper feed key Journal paper feed key - Sharp UP-820N | UP-820N Operation Manual - Page 15
PO #/TM FUNC MENU RA Inquiry key PLU/UPC key Merchandise sub total key Auto menu key Paid out key Non-add code/time key Function menu key Received on account key PRICE CHANGE AMT CONV # CASH # FS SHIFT FS TEND NS NEXT $ Price Backspace key Delete key SRVC Service key FINAL Final key TRAY - Sharp UP-820N | UP-820N Operation Manual - Page 16
level shift 1 thru 5 keys P-SHIFT 1 ... P-SHIFT 6 Price level shift 1 thru 6 keys GD1 SHIFT ... GD3 SHIFT Group copy key CASH BENEFIT Cash benefit key GC BAL Guest check balance key CASH MENU Cash menu key FUNC MENU2 ... FUNC MENU30 Function menu 2 thru 30 key TAX Manual tax key - Sharp UP-820N | UP-820N Operation Manual - Page 17
manual PO PO2 REPEAT RCP ON/OFF WASTE MDS ST TRY ST FS/CBN SHIFT PRINT BILL CHARGE TIP CASH TIP TIP PAID VOID - 15 - key I.VOID ST VD REFUND RETURN TAX COVER COUNT PBAL N.C. SERVICE FINAL DEPOSIT DEPOSIT RF B.T. FSTEND FSTEND EBT CASH BENEFIT SERVER# RP SND GRATUITY BALANCE AMOUNT DEPT# INQ PRICE - Sharp UP-820N | UP-820N Operation Manual - Page 18
REPEAT ROUND GLU RC UPSIZE GC BAL MGR# HOLD RECALL LEVEL# L1 thru L5 PRICE SHIFT# P1 thru 6 key TAX1SF ... TAX5SF GD1SFT ... GD3SFT GDSC%1 ... GDSC%3 %1 ... %9 1 ... 9 CONV1 ... CONV4 RA RA2 PO PO2 ... CA/CHK1 CA/CHK9 EATIN1 ... EATIN3 ... MESSAGE1 MESSAGE5 CAP.1 ... CAP.10 ... GAS1 ST - Sharp UP-820N | UP-820N Operation Manual - Page 19
counterclockwise. To unlock it, turn 90 degrees clockwise. This key is also used to open the cash drawer. (Please refer to "15. Operator Maintenance - Operating the Drawer by Hand".) Display Operator display (touch panel) • Screen example 1 (REG mode) Information area 2 Scroll guidance/Cursor - Sharp UP-820N | UP-820N Operation Manual - Page 20
on the main display area or registered. : Shows "REFUND", "RETURN" the following items: Price level shift indicator (P1-P6) : Shows the current PLU/UPC price level. PLU level cash in drawer exceeds the programmed sentinel amount. The sentinel server is performed for the total cash in drawer. - Sharp UP-820N | UP-820N Operation Manual - Page 21
"a" appears when caps lock is off. Double-size character mode indicator (W) : Appears when the double-size character mode is selected during text entry for programming. Page up (down) keys ( P UP / P DOWN ) Used to scroll the window to go to the next page or back to the previous page. Next - Sharp UP-820N | UP-820N Operation Manual - Page 22
your authorized SHARP dealer. Screen save mode When you want to save the electric power or save the display's life, use the screen save function. This function can turn off the LCD backlight when the POS terminal is to be out of operation for an extended period of time. You can program the time - Sharp UP-820N | UP-820N Operation Manual - Page 23
. Your POS terminal supports the following prices of departments or PLUs and percentages. This mode allows you to program those items which can be programmed in the PGM1 and need not be frequently changed, such as date, time and functions. This mode allows you to save the data of your POS terminal - Sharp UP-820N | UP-820N Operation Manual - Page 24
Mode Selection Procedure Selecting a mode 1. Use one of the following ways: • Move the cursor to the desired option using the or • Enter the desired option number using a numeric key. • Touch the desired option. • Move the cursor to the desired option by touching the key. or key. 2. Press the - Sharp UP-820N | UP-820N Operation Manual - Page 25
3 Time Display and Automatic Date Updating Time display The screen always displays the current time in the bottom left corner as shown below. Time Automatic date updating Once the internal clock is started at the correct time, it continues to run until the battery is exhausted. It also updates the - Sharp UP-820N | UP-820N Operation Manual - Page 26
4 Receipts This chapter describes the part names and functions of this POS terminal. Built-in Printer Sample Receipt Date Consecutive no. Item entry Machine no. Server name / Server code Time Sales total Cash amount tendered Change due - 24 - - Sharp UP-820N | UP-820N Operation Manual - Page 27
Receipt ON/OFF function. This means that the paper roll(s) must be installed even when the Receipt ON/OFF function is preset to "OFF". Error Warning In the following examples, your POS terminal will go into an error state accompanied by a warning beep and the error message on the display. Clear the - Sharp UP-820N | UP-820N Operation Manual - Page 28
when reports are generated. Your POS terminal can be programmed to enforce the entry of starting cash into memory. For details, consult your authorized SHARP dealer. Procedure Select the OPXZ mode and perform the following operation: Select SCM(+) or SCM(-) Drawer is opened and SCM entry menu - Sharp UP-820N | UP-820N Operation Manual - Page 29
code. However, this may not be necessary when the POS terminal has been programmed for "stay-down server mode." Procedure XXXX CASH Server code # XXXX Secret code ENTER X Drawer no. ENTER NOTE • When the server entry on system is programmed for "stay-down server mode," no server can sign - Sharp UP-820N | UP-820N Operation Manual - Page 30
• Miscellaneous function menu window FUNC MENU • Conversion menu window CONV # • Cash menu window CASH # • Massage menu window MSG MENU • Check menu window CHK # • Void menu window VOID MENU • Charge menu window CH # • PLU menu window PLU MENU1 PLU MENU50 - Sharp UP-820N | UP-820N Operation Manual - Page 31
Example Selling the PLU no.10 item and finalizing through charge 2 1. Press the key. 10 2. Press the CH # key. • The charge CHECK menu window will appear in the keyboard area. 3. Select "CHG2." • The transaction will be finalized. - 29 - - Sharp UP-820N | UP-820N Operation Manual - Page 32
as zero (0) is entered, only the sales quantity is added. Department entries (indirect department entries) Procedure When using a programmed price Dept. code (1-99) DEPT # * Unit price** (max. 7 digits) ENTER For "Preset only" type * The pop-up window for amount entrry will open. ** Less - Sharp UP-820N | UP-820N Operation Manual - Page 33
direct PLU entries) Procedure When using a programmed price Unit price (for subdept.) Direct PLU key Example 2 /UPC (Registration) To cancel the learning function entry CANCEL When the dept. key is depressed directly Unit price (max. 6 digits) ( 1 ~ 99 ) ENTER or CA/AT Dept. code (1 - 99 - Sharp UP-820N | UP-820N Operation Manual - Page 34
Repeat entries You can use this function for repetitive entries of the same item. Simply press the repeat function key after a valid item entry. REPEAT Example Repeated department entry (direct) Repeated department entry (indirect) Repeated PLU entry (indirect) Repeated PLU entry (direct) 200 5 - Sharp UP-820N | UP-820N Operation Manual - Page 35
(direct) • The FF (fast food) method cannot be used for a COUPON-LIKE PLU entry. Normal method Q'ty When you use a programmed unit price @ FOR Unit price Dept. Dept. code DEPT * # Unit price PLU code PLU/UPC ENTER Dept. entry (direct) Dept. entry (indirect) PLU entry (indirect) Unit - Sharp UP-820N | UP-820N Operation Manual - Page 36
Example 7 165 2 5 DEPT # 250 ENTER 15 8 PLU/UPC 8 3 18 PLU/UPC 1800 ENTER 5 5099887654302 PLU/UPC 2 Select PLU code 20 from the menu. - 34 - - Sharp UP-820N | UP-820N Operation Manual - Page 37
sold in base (unit) quantities. Procedure Selling q'ty @ FOR Base q'ty When you use a programmed unit price @ FOR Unit price per base q'ty Dept. Dept. code DEPT * # Unit price per base q'ty PLU code PLU/UPC ENTER or AMT Unit price per base q'ty Direct PLU PLU code PLU/UPC * Unit - Sharp UP-820N | UP-820N Operation Manual - Page 38
as a sale of an item sold by area (square foot). Procedure Length @ FOR Width When you use a programmed unit price @ FOR Unit price Department key Dept. entry (direct) Dept. code PLU code DEPT # * Unit price PLU/UPC ENTER or AMT Dept. entry (indirect) PLU entry (indirect) Unit - Sharp UP-820N | UP-820N Operation Manual - Page 39
Example 3 4 400 1 5 2 5 8 1 75 7 75 ɹ 4 5 5099887654302 1 2 1 2 Select PLU code 50 from the menu. - 37 - - Sharp UP-820N | UP-820N Operation Manual - Page 40
Unit price ENTER Scanning UPC code UPC code PLU/UPC • Open tare weight: • Net weight: • Base weight: * The pop-up window for amount entry will open. Up to 5 digits (integer + decimal) Up to 5 digits (integer + decimal) Up to 2 digits (integer) NOTE • This POS terminal can be programmed with - Sharp UP-820N | UP-820N Operation Manual - Page 41
ii) Manual scale entries Procedure When base wt. is 1 LB (or 1 KG) When you use a programmed unit price Unit price per base wt. Dept. Dept. code DEPT * # Unit price per base wt. Net weight RFND SCALE Base wt. @ FOR Unit price per base wt. Dept. Dept. code DEPT * # Unit price per - Sharp UP-820N | UP-820N Operation Manual - Page 42
) is sold by cash. This function is applicable only to those departments programmed for SICS or to drawer opens as soon as you press the corresponding department key, AMT key, PLU/UPC key or the corresponding direct PLU key. NOTE If entry of a department, PLU/subdepartment or UPC programmed - Sharp UP-820N | UP-820N Operation Manual - Page 43
a given age which are based on birthday entries. When a department/PLU/UPC for which a figure other than zero (01 to 99) has been programmed as the age limitation (in years) is entered, a birthday entry must be performed. Procedure XXXXXX BIRTH Birthday (five or six digits) NOTE • A birthday - Sharp UP-820N | UP-820N Operation Manual - Page 44
PLU/UPC. The base quantity and unit price are assigned to a mix-andmatch table. All items that are programmed into the table are treated as if they In case that you register a PLU/UPC to which any PLUs/UPCs are linked, the linked PLUs/UPCs are automatically registered together with the leading - Sharp UP-820N | UP-820N Operation Manual - Page 45
are required to enter its unit price and associated department. The entered UPC code, associated department and unit price are stored in the UPC file in the training mode. This may be convenient to practice on the scanning system. • Using the UPC learning function, you can store necessary data for - Sharp UP-820N | UP-820N Operation Manual - Page 46
AMT *1: Press the CL keys to cancel the view mode. *2: Press the AMT key to register the displayed unit price of the PLU/UPC item. *3: The manager can change the unit price temporarily. The unit price programmed in the PGM mode can not be changed. The manager need to enter his or her manager code - Sharp UP-820N | UP-820N Operation Manual - Page 47
To change the associated dept. using the dept. code entry key Changing price during a transaction Scanning UPC code Price entry window is displayed. EAN code PLU/UPC To keep the price Unit price PRICE CHANGE PRICE CHANGE * Department key To cancel * or Dept code , DEPT # or To change - Sharp UP-820N | UP-820N Operation Manual - Page 48
Example Price change mode 5087654321106 600 PRICE CHANGE PLU/UPC PRICE CHANGE Example Changing a price during a transaction 5087654321106 600 PLU/UPC PRICE CHANGE PRICE CHANGE Price change NOTE • When an undefined code is entered in the price change mode, the POS terminal goes to an error - Sharp UP-820N | UP-820N Operation Manual - Page 49
This function can increase the number of direct PLUs on your POS terminal without adding additional direct PLU keys. You can use direct PLUs key is pressed. Automatic return mode (for PLU levels) If your terminal has been programmed for PLU level shift in the automatic return mode, press a desired - Sharp UP-820N | UP-820N Operation Manual - Page 50
time you finalize one transaction. ** The lock shift mode holds the current PLU price level shift until a price level shift key is pressed. Automatic return mode (for price shifts) If your terminal has been programmed for PLU/UPC price level shift in the automatic return mode, press a desired - Sharp UP-820N | UP-820N Operation Manual - Page 51
a combo meal selected, the combo meal entry of 1st price level is voided and the combo meal of 2nd price level is registered. Condiment entries (for PLU) Your POS terminal may be programmed to prompt you to condiment and preparatory instructions for a menu-item PLU. Example: When you enter a menu - Sharp UP-820N | UP-820N Operation Manual - Page 52
, your POS terminal will continue to prompt condiment entry until you finish the entire condiment entry programmed for the PLU. During the condiment entry, if you enter a PLU which is not in the condiment table, an error message will appear. • When the condiment entry is programmed as non - Sharp UP-820N | UP-820N Operation Manual - Page 53
tax are printed and displayed. Eat-in subtotal You may press an eat-in key prior to entering a payment. Your POS terminal will calculate a subtotal according to the programmed tax exemption status and display the subtotal, the symbol "EAT IN," and a corresponding caption ("EAT IN 1," "EAT IN 2," or - Sharp UP-820N | UP-820N Operation Manual - Page 54
Group discountable subtotal Group 1 discountable subtotal You may press the GD1 SHIFT GD1 SHIFT and SBTL keys in this order at any point during a transaction. Group 2 discountable subtotal You may press the GD2 SHIFT GD2 SHIFT and SBTL keys in this order at any point during a transaction - Sharp UP-820N | UP-820N Operation Manual - Page 55
transaction with the former guest by pressing or touching the key again (RECALL). If you like to use this function, consult your authorized SHARP dealer. Procedure For one guest For the next guest HOLD/RECALL (Recall) CA/AT (Finalization) HOLD/RECALL HOLD/RECALL (Recall) CA/AT (Finalization - Sharp UP-820N | UP-820N Operation Manual - Page 56
or cash, and press the corresponding key, then again enter the amount tendered in cash or check, and press the corresponding key. Cash or thru CH 9 key when PGM2-mode programming your POS terminal has been preset programmed for amount tender compulsory in the PGM2 SHARP dealer. - 54 - - Sharp UP-820N | UP-820N Operation Manual - Page 57
the right. When the food stamp tender is smaller than the food stamp-eligible subtotal: • The remainder may be paid by food stamps, or in cash or check. However, if your POS terminal is programmed to exempt taxation, it cannot accept an additional food stamp tender. Food stamp status shift Your - Sharp UP-820N | UP-820N Operation Manual - Page 58
PLU is set for programmed as taxable, it automatically computes the tax on any item that is entered directly into the department or indirectly via a related PLU. Display Example Tax and subtotal Tax Tax and subtotal Manual tax Your POS terminal allows you to enter tax manually after item entries as - Sharp UP-820N | UP-820N Operation Manual - Page 59
the TAX key. Example 3000 TAX2SF or TAX2SF TAX or SBTL TAX CA/AT NOTE If any of the media keys (i.e. cash, check 1 thru check 9, or charge 1 thru charge 9) is programmed for tax deletion in the PGM2 mode, the tax can be deleted without using the procedures above. In this case, pressing - Sharp UP-820N | UP-820N Operation Manual - Page 60
shift Your POS terminal allows you to shift the programmed tax status of a department or PLU key or discount or percent key by pressing the TAX1 SHIFT , TAX2 SHIFT , TAX3 SHIFT , TAX4 SHIFT and/or TAX5 SHIFT keys before that key. After the entry is completed, the programmed tax status - Sharp UP-820N | UP-820N Operation Manual - Page 61
Two different guest check entry systems are available: the GLU system and previous balance lookup (PBLU) system. It depends on how your POS terminal has been programmed which of these is used. (Consult your authorized SHARP dealer for this selection.) GLU system: If this system is selected, the - Sharp UP-820N | UP-820N Operation Manual - Page 62
recall window is shown on the display. The recall window will be displayed automatically if so programmed. An example of GLU recall window Reorder entries For making additional guest check entries; Procedure e.g. CH1 thru CH9 for the charge tip and CASH 1 thru CASH 5 for the cash tip. - 60 - - Sharp UP-820N | UP-820N Operation Manual - Page 63
Deposit entries Deposit refers to a prepayment on a guest check. It can be received as a cash, check or charge tender. You can make a deposit entry only when entering a guest check. It cannot be done during handling of a tendered amount. A received deposit - Sharp UP-820N | UP-820N Operation Manual - Page 64
Transferring guest checks out or in (Transfer-out/in) Transferring guest checks out At the end of server shift or whenever a server is relieved, the server's responsibility for one or more open guest checks can be released to transfer it to another server. Procedure (server sign-on) TRANS OUT XXXX - Sharp UP-820N | UP-820N Operation Manual - Page 65
Bill totalizing/bill transfer Bill totalizing The bill totalizing function is used to combine multiple bills. The function is useful, for example, when a particular guest pays not only his or her bill, but also the bills of other guests (Adding guest checks). Procedure B.T. GLU/PBLU code GLU - Sharp UP-820N | UP-820N Operation Manual - Page 66
Bill transfer This function is used to change the GLU/PBLU code of a particular bill. Procedure B.T. GLU/PBLU code GLU New GLU/PBLU code SBTL #1 bill #2 bill [Sales entries] SRVC FINAL [Payment operations] NOTE • This function requires that the current GLU/PBLU code be entered for #1 and - Sharp UP-820N | UP-820N Operation Manual - Page 67
This function is available only in the GLU system. Procedure When entering no GLU code B.S. FINAL CA/AT or other payment key To terminate B.S. NOTE • If a receiving GLU code particular receiving GLU code is already in use, a lock error occurs when that number is entered. • You cannot specify - Sharp UP-820N | UP-820N Operation Manual - Page 68
Example B.S. 101 GLU 102 GLU Touch the item for bill splitting 2 ENTER CA/AT B.S. - 66 - - Sharp UP-820N | UP-820N Operation Manual - Page 69
This function is used for issuing the bill to the guest. Your POS terminal can print the bill (normal bill or cumulative bill) on the slip, roll, receipt, or journal printer. For selecting these printers, consult your authorized SHARP dealer. Procedure Bill on the slip (auto feed) XX BILL No - Sharp UP-820N | UP-820N Operation Manual - Page 70
for a merchandise subtotal or an item entry. You need to specify, in advance, a merchandise subtotal or item entry for which your POS terminal should perform a percent calculation. • For percent calculations (premium, discount, merchandise subtotal or individual), you may use the %1 thru %9 keys - Sharp UP-820N | UP-820N Operation Manual - Page 71
applicable to sales, use the vendor coupon; and if it is applicable to an item entry, use the store coupon. NOTE •Discount entries beyond the programmed limit for servers can be made by a manager. NOTE • For a vendor coupon entry: The coupon entry is allowed only when all PLUs associated with the - Sharp UP-820N | UP-820N Operation Manual - Page 72
, enter a corresponding PLU code, press the REFUND and PLU/UPC keys, then enter price and press the ENTER . Example RFND 2 17 RFND PLU/UPC 1 RFND DEPT# 300 PLU code, press the RETURN and PLU/UPC keys, then enter the price and press the ENTER . Example RETURN 7 RETURN PLU/UPC 1 RETURN DEPT# 300 ENTER 11 - Sharp UP-820N | UP-820N Operation Manual - Page 73
rate GDSC %1 [Group discountable subtotal] XXX.XX GDSC %2 (rate: max. 100.00%) GDSC %3 • Group discount status shift Your POS terminal allows you to shift the programmed group discount status of each dept., PLU, UPC, 1 thru 9, percent by pressing the GD1 SFT , GD2 SFT , and/or GD3 - Sharp UP-820N | UP-820N Operation Manual - Page 74
function is used, subtotal void operation is not allowed. Gratuity If the gratuity function is enabled, you can easily add a gratuity as programmed to the subtotal by pressing the GRATUITY key before finalization of the transaction. When the transaction is subject to gratuity, the gratuity symbol - Sharp UP-820N | UP-820N Operation Manual - Page 75
for a charge tip and CASH 1 thru CASH 5 for a cash tip. Two different tip-in entry systems are available: the tip amount entry system and the tip percent rate entry system. Which system is used depends on how your POS terminal has been programmed. Procedure Tip amount entry system: Tip percent rate - Sharp UP-820N | UP-820N Operation Manual - Page 76
the REG mode by PGM2 programming. NOTE When the tip amount remains unchanged in Individual Server Resetting, the tip paid function is automatically executed and a tip receipt is issued on the report printer prior to report printing. Currency conversion Your POS terminal allows payment entries in - Sharp UP-820N | UP-820N Operation Manual - Page 77
4800 CHECK RA NOTE Instead of the above procedures, you may choose the following received-on-account entry procedure only for cash payment. Contact your authorized SHARP dealer to change the procedure. Procedure Direct key entries RA amount RA or RA2 Menu-based entries FUNC Amount MENU (max - Sharp UP-820N | UP-820N Operation Manual - Page 78
CHK 9 CH 1 thru CH 9 To cancel Example 56789 #/TM PO 3000 CA/AT PO PO or PO2 from the window NOTE Instead of the above procedures, you may choose the following paid-out entry procedure only for cash payment. Contact your authorized SHARP dealer to change the procedure. Procedure Direct key - Sharp UP-820N | UP-820N Operation Manual - Page 79
without any entry. The drawer will open and the printer will issue a receipt on which "NO SALE" is printed. If your POS terminal is programmed to allow a non FUNC MENU key and select "NS" (No Sale) from the window. Cashing a check To cash a check, enter the check amount, then press any of the CA/ - Sharp UP-820N | UP-820N Operation Manual - Page 80
by programming. However, you can enter information on a new customer during a transaction. When an undefined customer code is entered, the message "UNDEFINED CODE" is displayed, then you can enter the customer's name and address, which are saved in the customer file. For the customer registered, you - Sharp UP-820N | UP-820N Operation Manual - Page 81
in the WASTE mode, and direct and indirect void operations are also allowed in this mode. • When a WASTE-mode transaction is finalized, the drawer does not open. • The consecutive number is incremented every WASTE-mode transaction. • When the WASTE mode is activated by pressing the WASTE key, the - Sharp UP-820N | UP-820N Operation Manual - Page 82
UPC code 5012345678900 PLU/UPC entry VOID 600 Voiding a percent calculation %2 Voiding a discount entry VOID 328 28 - 2 VOID Voiding a deportment entry (preset price) Voiding a manual tay entry 520 VOID 40 TAX VOID CA/AT ------ NOTE You can also void an entry from the void menu window - Sharp UP-820N | UP-820N Operation Manual - Page 83
Correction of the Next-to-Last or Earlier Entries (Indirect Void) By selecting a line and touching "I.VOID" in the keyboard area, you can void any incorrect department, PLU/ subdepartment, UPC or item refund entry made earlier than the last entry if you find it before finalizing the transaction - Sharp UP-820N | UP-820N Operation Manual - Page 84
selecting a line and touching "ST VD", you can void an entire transaction. Once a subtotal void is executed, the transaction is canceled and the POS terminal issues a receipt. Procedure 1310 3 1755 4 2 5 PLU/UPC 10 PLU/UPC SBTL or SBTL VOID Correction of Incorrect Entries Not Handled by the - Sharp UP-820N | UP-820N Operation Manual - Page 85
Printing Functions REG MODE Printing Message Text on Remote Printers or Chit Receipts You can print a message on a remote printer or a chit receipt if so programmed. Press the MSG MENU key and select the relevant message key in the keyboard area, or press one of the MSG1 thru MSG5 keys during - Sharp UP-820N | UP-820N Operation Manual - Page 86
POS terminal can perform validation printing when it is connected a slip printer. For the details of the slip printer, consult your authorized SHARP programmed as compulsory, it can be overridden by the following operation. If you need this overide function, consult your authorized SHARP dealer - Sharp UP-820N | UP-820N Operation Manual - Page 87
be overriden by a manager as follows Example Selling a $14.00 item (Dept 03) for cash and subtracting the coupon amount $2.50 from the sales amount (This example presumes that the POS terminal has been programmed not to allow coupon entries Normal REG-mode entries Enter the manager code and prss - Sharp UP-820N | UP-820N Operation Manual - Page 88
procedure below 1. Enter the manager code and press ENTER . 2. Enter your secret code and press ENTER . 3. Press the VOID key to put your POS terminal in the VOID mode. (Note the indication on the display.) 4. Repeat the entries recorded on the incorrect receipt. (All data on the incorrect receipt - Sharp UP-820N | UP-820N Operation Manual - Page 89
does not affect the POS terminal's memory. • Use the resetting function (Z) when you need to clear the POS terminal's memory. Resetting You can take flash reports (display only) in the X1 mode for department sales, cash in drawer (CID) and sales total for a fast view of sales revenue. 1. Enter the - Sharp UP-820N | UP-820N Operation Manual - Page 90
/UPC codes PLU PRICE CATE GORY DYNAMIC UPC PLU/UPC by price category Dynamic UPC by designated range X1 X2 Price X1, Z1 X2 code X1 Z2 TRANSACTION Transaction X1, Z1 X2, Z2 CID Cash in drawer X1 X2 POSITIVE CHECK Positive check X1, Z1 KEY CAPTURE Key capture - Sharp UP-820N | UP-820N Operation Manual - Page 91
Report title Description Available report type in each mode OPXZ X1/Z1 X2/Z2 Data to be entered HOURLY Hourly (full) X1, Z1 Start/end time Hourly (by range) X1 DAILY NET Daily net X2, Z2 GLU GLU X1, Z1 Start/end GLU code GLU BY SERVER GLU by server X1, Z1 CLOSE GLU - Sharp UP-820N | UP-820N Operation Manual - Page 92
plus registration Grand total of minus registration Grand total of training-mode registrations (When the Canadian tax system is selected) Tax 1 To be continued on the next page Gross manual tax total Net manual tax total Tax total Sales total without tax Sales total Combo1 countor and total Tax - Sharp UP-820N | UP-820N Operation Manual - Page 93
counter Till timer counter Tray subtotal print counter GLU/PBLU counter Service counter (for GLU/PBLU) Cover counter Transfer-out counter and hash dept. total) Waste counter and total Cash counter and total Cash 2 counter and total Total for cash Food stamp sales total FS tendering by EBT sales - Sharp UP-820N | UP-820N Operation Manual - Page 94
-on-account Paid-out counter and total Total for paid-out Check cashing 1 counter and total Total for check cashing Food stamp change(by cash) Currency conversion 4 total (by manual rate) Total for conversion Food stamp in drawer Gross charge 1 counter and total Total for charge Check 1 sale counter - Sharp UP-820N | UP-820N Operation Manual - Page 95
Department report • Sample X report • Sample Z report Dept. code Sales q' ty Dept. label Sales amount Ratio of dept. 3 sales amount to "+" real dept. total Reset counter The subsequent printout occurs in the same format as in the sample X report. "+" real dept. counter and total "-" real dept. - Sharp UP-820N | UP-820N Operation Manual - Page 96
Individual group total report on departments Department markdown report Dept. code Sales q'ty Sales amount Dept. label Group 1 sales q ' ty and amount Dept. code Dept. label (-)1 counter and total(item(-)) Item (-) counter and total for dept. 1 %1 counter and total(item%) Item % counter and total - Sharp UP-820N | UP-820N Operation Manual - Page 97
designated range • Sample X report • Sample Z report PLU code PLU range Item label for price level1 Sales q'ty and amount for price level 1 Coupon counter and total for price level 1 Net sales for price level 1 The subsequent printout occurs in the same format as in the *1 sample X report - Sharp UP-820N | UP-820N Operation Manual - Page 98
pick up report • Sample X report • Sample Z report PLU code Item label for price level 1 Sales q'ty and amount for price level 1 The subsequent printout occurs Combo sales for price level 1 *1 Coupon counter and total for price level 1 in the same format as in the sample X report. Net sales - Sharp UP-820N | UP-820N Operation Manual - Page 99
Sample X report • Sample Z report Associated dept. code PLU code Item label Sales q'ty and amount for price level 1 The subsequent printout occurs in the same format as in the sample X report. Total sales q'ty and total sales amount for price level 1 Total sales q'ty and total sales amount for - Sharp UP-820N | UP-820N Operation Manual - Page 100
Individual group report on PLUs/UPCs PLU/UPC stock report by designated range PLU code Sales q' ty and amount for price level 1 Item label Range PLU code Stock q' ty Item label Group 1 sales q 'ty and amount Full group total report on PLUs/UPCs PLU/UPC stock - Sharp UP-820N | UP-820N Operation Manual - Page 101
PLU/UPC zero sales report (full) PLU/UPC minimum stock report PLU code Item label Range PLU code Item label PLU/UPC zero sales (by dept.) report PLU code Associated dept. code Item label - 99 - - Sharp UP-820N | UP-820N Operation Manual - Page 102
PLU/UPC price category report • Sample X report Cash in drawer report • Sample X report Price range Server code Server name Transaction counter Sales total Cash in drawer Price level 1 Total Price level 1 Positive check report • Sample X report • Sample Z report - 100 - - Sharp UP-820N | UP-820N Operation Manual - Page 103
DynamicUPC report by designated range • Sample X report DynamicUPC pick up report • Sample X report *1 *1 *1 *1 *1 *1 *1 *1 *1 If you need these information, please consult your dealer. • Sample Z report The subsequent printout occurs in the same format as in the sample X report. - 101 - - Sharp UP-820N | UP-820N Operation Manual - Page 104
Dynamic UPC report by associated department • Sample X report • Sample Z report The subsequent printout occurs *1 in the same format as in the sample X report. *1 *1 *1 *1 If you need these information, please consult your dealer. - 102 - - Sharp UP-820N | UP-820N Operation Manual - Page 105
tax 1 total Refund tax 1 total Net tax 1 total Taxable 1 exempt total (When the Canadian tax system is selected) Tax 1 Gross manual tax total Net manual tax total Tax total Key capture report Capture job no. Capture information Tax 4 Manual tax Exempt total from GST PST total GST total - 103 - - Sharp UP-820N | UP-820N Operation Manual - Page 106
Individual server report • Sample X report • Sample Z report Server code Server name Net sales total Cash tip-in Charge tip-in Tip paid counter and total Transaction counter Cover counter The subsequent printout occurs in the same format as in the - Sharp UP-820N | UP-820N Operation Manual - Page 107
Full server report • Sample X report • Sample Z report Reset counter The subsequent printout occurs in the same format as in the sample report shown in the "Individual server report"; and sales data on servers print in this sequence. SCM(Starting cash memory )report - 105 - - Sharp UP-820N | UP-820N Operation Manual - Page 108
the same format as in the sample X report. NOTE The hourly report can be formatted by 15 min., 30 min., or 1 hour intervals depending upon programming. - 106 - - Sharp UP-820N | UP-820N Operation Manual - Page 109
GLU/PBLU report • Sample X report • Sample Z report Range Table#/PBLU code Server code Cover counter Balance amount The subsequent printout occurs in the same format as in the sample X report. "T": This table#/PBLU code was used in the training mode. Free table#/PBLU code (This number or code - Sharp UP-820N | UP-820N Operation Manual - Page 110
Closed GLU/PBLU report • Sample X report • Sample Z report Bill no. Bill range Server code Table# Cover counter Amount Tip amount by tip edit Final balance amount The subsequent printout occurs in the same format as in the sample X report. Total - 108 - - Sharp UP-820N | UP-820N Operation Manual - Page 111
. Total X1/Z1 stacked reports You can print multiple X1/Z1 reports in sequence under a single report job number. In this case, you need to program in advance which X1/Z1 reports should be printed. Refer to "Stacked report" under the section "Report - Sharp UP-820N | UP-820N Operation Manual - Page 112
Periodic Consolidation Your POS terminal allows you to take consolidation X and Z reports of a chosen period (the period is usually one week or month). • General overview The periodic reading or resetting - Sharp UP-820N | UP-820N Operation Manual - Page 113
Daily net report • Sample X report • Sample Z report Date Transaction counter Sales total The subsequent printout occurs in the same format as in the sample X report. - 111 - - Sharp UP-820N | UP-820N Operation Manual - Page 114
report NOTE Customer details only report and customer sales all report are printed in the same format. You can print either report depending on the programming of CUSTOMER DATA in FUNC.SELECT2 menu. On the customer details only report, you can print details (date/sales item) only. On the customer - Sharp UP-820N | UP-820N Operation Manual - Page 115
multiple X2/Z2 reports in sequence under a single transaction. In this case you need to program in advance which X2/Z2 reports should be printed. Refer to "Stacked report" under "Report Programming" in Chapter 13 "Programming." * When you take a Z report, "Z2" is printed instead of "X2". - 113 - Sharp UP-820N | UP-820N Operation Manual - Page 116
Electronic journal This function is intended to record the journal data in the electronic paper. For details, consult your authorized SHARP dealer. • Recording data The POS terminal records the printing output to the journal printer in REG, PGM1, PGM2, X1/Z1, and X2/Z2 modes into the electronic - Sharp UP-820N | UP-820N Operation Manual - Page 117
Code X1/Z1 MODE Deletion X2/Z2 MODE You can delete UPCs and customer codes that have not been accessed for a certain period. You can program this period in the PGM2 mode. As for customer codes, you can delete any customer code with regardless of the non-accessed period. Follow the - Sharp UP-820N | UP-820N Operation Manual - Page 118
Non-accessed UPC report *1 UPC code Item label *2 *1 When you select "DELETE", "Z1" is printed instead of "X1". *2 When there is any sales data of the UPC for PLU/UPC report, the data is printed here. When you delete the UPC in Z1 mode under this situation, the UPC data for PLU/UPC report is also - Sharp UP-820N | UP-820N Operation Manual - Page 119
Customer delete report Customer range Customer code Name Address Dynamic UPC clear (by designated range) *1 *1 *1 (by pickup list) (by associated dept.) *1 *1 If you need these information, please consult your dealer. - 117 - - Sharp UP-820N | UP-820N Operation Manual - Page 120
, in order to program unit prices for sequential departments. PAGE DOWN : Used to scroll the window to go to the next page. PAGE UP : Used to scroll the window to go back to the previous page. CL : Used to clear the last setting you have entered or clear an error state. : Used to - Sharp UP-820N | UP-820N Operation Manual - Page 121
PREV. RECORD NEXT RECORD PAGE DOWN PAGE UP SBTL For more information about these keys, see the Basic Procedures section in Chapter 13 Programming. How to Enter Text Using Alphanumeric Characters This section discusses how to enter text using alphanumeric characters such as DESCRIPTION, NAME and - Sharp UP-820N | UP-820N Operation Manual - Page 122
Entering character codes Numerals, letters and symbol can be used for programming by pressing the 00 key followed by character codes. Use the following procedure with the cursor placed at the position where you want to enter - Sharp UP-820N | UP-820N Operation Manual - Page 123
the screen. Mode you are in Numeric key area Common status area Numeric key data area Code selecting screen (Dept. PLU/UPC, Customer): Code title Programming screen: Code number and its description: (In case of PLU/UPC and customer, two lines are used for one code, upper line - code, lower line - Sharp UP-820N | UP-820N Operation Manual - Page 124
Programming example The following example shows how to preset 2.00 for the unit price, ABCDE for the description, and taxable 2 yes for listing programmable departments. (ENTER) (CANCEL) 4. Select "01 DPT.01" to program for department 1. • The 01 window will appear. (ENTER) (CANCEL) - 122 - - Sharp UP-820N | UP-820N Operation Manual - Page 125
On the first page of the "01" window, preset the unit price and de- scription as follows: NOTE There are three entry methods for the programming: numeric entry,character entry, and selective entry. • Move the cursor to or touch "PRICE", enter "200" by using numeric keys, then press the (ENTER) key - Sharp UP-820N | UP-820N Operation Manual - Page 126
11 UPC NON-PLU: UPC non-PLU type code format 12 UPC DELETE: UPC record delete period The following illustration shows the article programming option groups. 1 ARTICLE 1 DEPARTMENT 2 PLU/UPC 3 DYNAMIC UPC 4 PLU RANGE 5 PLU STOCK 6 LINK PLU TABLE 7 CONDIMENT TABLE 8 MIX&MATCH 9 COMBO MEAL 10 - Sharp UP-820N | UP-820N Operation Manual - Page 127
. code from the departments list. The screen continues. Program each item as follows: NOTE For more information about the entry methods patterns, see the "Basic Procedure Instructions" section. • PRICE (Use the numeric entry method) Unit price (max. 6 digits) NOTE When the zero-value department - Sharp UP-820N | UP-820N Operation Manual - Page 128
CASH BNF (Use the selective entry method) Food stamp/cash benefit status NO : Food stamp/cash benefit ineligible YES : Food stamp/cash than zero (01 to 99) has been programmed as the age limitation is entered, the the doughnut tax exemption (Canadian tax system). NO : Disables the doughnut tax - Sharp UP-820N | UP-820N Operation Manual - Page 129
UPC codes available to this POS terminal, please refer to Chapter 14. Procedure Program each item as follows: Select the desired PLU code from the PLUs list, or directly enter a PLU/UPC code. • *PRICE 1 thru 6 (Use the numeric entry method) Unit price of each price level (max. 6 digits). • NAME - Sharp UP-820N | UP-820N Operation Manual - Page 130
entry. INHIBIT : Inhibits a zero-price entry. • COUPON OBJECT (Use the numeric entry method) Select an object PLU code (max. 5 digits). A coupon-like PLU is able to link to another PLU (object PLU). By this programming, the associated coupon PLU cannot be entered unless the object PLU has been - Sharp UP-820N | UP-820N Operation Manual - Page 131
FS/CASH BNF (Use the selective entry method) Food stamp/cash benefit status NO : Food stamp/cash benefit ineligible YES : Food stamp/cash benefit PLU/UPC for which a figure other than zero (01 to 99) has been programmed as the age limitation, the birthday entry must be completed. • GROUP 1 thru - Sharp UP-820N | UP-820N Operation Manual - Page 132
programmed, data entry is inhibited. • NON-ACCESS (Use the selective entry method) NON DEL : Not delete non-accessed UPCs by Z1 report. DEL. BY Z : Delete non-accessed UPCs by Z1 report. NOTE For PLU, it is fixed to "NON DEL." . Dynamic UPC NOTE For the UPC codes available to this POS terminal and - Sharp UP-820N | UP-820N Operation Manual - Page 133
PLU/UPC stock You can assign a stock quantity to each PLU/UPC code. Shown below is an example of selecting 1 OVER WRITE. Procedure After selecting "1 OVER WRITE," select a pertinent PLU/UPC code. Then the next screen will appear to show the following items: • CURRENT The current stock is - Sharp UP-820N | UP-820N Operation Manual - Page 134
the maximum number of links is five. Even if more than five PLUs are linked, the sixth or higher link is invalid. not actualized. Procedure Program each item as follows: • LINK PLU TABLE (Use the numeric entry method) Link PLU table number (1 thru 99) • LINKED PLU#1 thru 5 (5 PLUs. max.) Select - Sharp UP-820N | UP-820N Operation Manual - Page 135
assist the operator in making menu entries which require special cooking instructions. For example, a server can make such entries as a (Up to 28 for a table) Next condiment table number The condiment PLU programmed in a condiment table can be linked with another condiment table. For Example, if - Sharp UP-820N | UP-820N Operation Manual - Page 136
(max. 28 PLUs) from the list. NOTE • The description of the first PLU is used as the display prompt. • PLU codes should be defined before programming a condiment table. • If the (DEL) key is pressed on the table number selection menu, the table in the cursor position will be deleted. - 134 - Sharp UP-820N | UP-820N Operation Manual - Page 137
on page 44) Example 1 (for a certain PLU) In addition to assignment of Mix-and-match table 01 to PLU 39, proceed programming as follows: MIX&MATCH table no.: TEXT: BASE QTY: PRICE: 1 PROMOTION 3 $5.00 Example 2 (for three PLU) In addition to assignment of Mix-and-match table 02 to PLUs 40, 41 - Sharp UP-820N | UP-820N Operation Manual - Page 138
together, the combo meal function should be used. Up to 20 combo keys (tables) can be programmed. Each combo key can be associated with 9 PLUs (items). Procedure Program each item as follows • COMBO MEAL (Use the numeric entry method) Combo meal table number (1 thru 20) • Combo title (Use - Sharp UP-820N | UP-820N Operation Manual - Page 139
new entry of PRICE2 is registered. • PLU codes should be defined before programming a combo meal table. • If the (DEL) key is pressed on the table number selection menu, the programmed data in the cursor position will be deleted. Scale table The POS terminal can be programmed with up to nine tare - Sharp UP-820N | UP-820N Operation Manual - Page 140
(02 or 20-29) Free format EAN-8 type C D 2 C D Free format Flag Price check digit Field 1 Field 2 Free format area Procedure Select an arbitrary number, or the desired UPC TYPE OF CODE & SYSTEM CODE you set. Program each item as follows: • TYPE OF CODE (Use the selective entry method - Sharp UP-820N | UP-820N Operation Manual - Page 141
, you can delete the UPC codes which have not been accessed during the period you set in this program when you execute the delete job while in UPC DELETE in the X1 mode. Procedure Program each item as follows: • PERIOD (DAY) (Use the numeric entry method) Enter the UPC record delete period - Sharp UP-820N | UP-820N Operation Manual - Page 142
DIRECT PLU" 1. In the SETTING window, select "02 DIRECT KEY." • The DIRECT KEY window will appear. Press the key on the keyboard you wish to program or select the desired key no. from the key numbers list (Refer to the next page). • TYPE (Use the selective entry method) PLU : Assigns the - Sharp UP-820N | UP-820N Operation Manual - Page 143
PO NS CH MDSE # SBTL PRICE CHANGE CONV # SBTL CA/AT Default keyboard: Departments, PLUs and combo mealsprogrammable area NOTE You cannot place a department, PLU or combo meal key where a function key has been previously programmed. For more information, please consult your authorized SHARP - Sharp UP-820N | UP-820N Operation Manual - Page 144
key When you enter PLUs, using the PLU menu key makes it easy to find categorized PLU items from the menu list. Your POS terminal allows you to program a max. of 50 PLU menu keys. You can program a max. of 15 PLUs/submenus for each PLU menu key. Procedure Use the following procedure to - Sharp UP-820N | UP-820N Operation Manual - Page 145
-menu, the screen on which a sub-menu number is to be entered (the message "MENU") will appear. NOTE • The PLU code should be defined before programming a PLU menu key. • If the (DEL) key is pressed on the menu key number selection menu, the menu list will be canceled. • If the (DEL - Sharp UP-820N | UP-820N Operation Manual - Page 146
11 NO SALE: No-sale 12 VOID: Void 13 REFUND: Refund The following illustration shows the functional programming options. 4 FUNCTION 1 (-) 2 % 3 GROUP DISC.% 4 GAS DISCOUNT 5 GRATUITY 6 TIP 7 RA 8 PO 9 MANUAL TAX 10 TAX DELETE 11 NO SALE 12 VOID 13 REFUND See "Discount key" on page 145 - Sharp UP-820N | UP-820N Operation Manual - Page 147
• FS/CASH BNF (Use the selective entry method) Food stamp/cash benefit status NO : Food stamp/cash benefit ineligible YES : Food stamp/cash benefit eligible 0 thru 99) When "0" is programmed, data capture is inhibited. • PLU1 thru 20 (Use the numeric entry method) Program the PLU code for which the - Sharp UP-820N | UP-820N Operation Manual - Page 148
to 12 characters can be entered. • SIGN (Use the selective entry method) Programming of the + or - sign assigns the premium or discount function to each FS/CASH BNF (Use the selective entry method) Food stamp/cash benefit status NO : Food stamp/cash benefit ineligible YES : Food stamp/cash benefit - Sharp UP-820N | UP-820N Operation Manual - Page 149
Food stamp/cash benefit eligible • %HALO (High Amount Lockout: use the numeric entry method) HALO (High Amount Lockout) for the group discount key (0.00 to 100.00) • DATA ENT. JOB# (Use the numeric entry method) Key data entry job number (Capture job no: 0 thru 99) When "0" is programmed, data entry - Sharp UP-820N | UP-820N Operation Manual - Page 150
Gas discount Procedure Select the desired Gas discount (1 thru 28) from the list. Program each item as follows: • PRICE(Cent) (Use the numeric entry method) Reduce unit price for each medium (0.0 to 99.9 Cent) • TEXT (Use the character entry method) Description for gas discount. Up to 12 characters - Sharp UP-820N | UP-820N Operation Manual - Page 151
thru 5 (Use the selective entry method) YES : Taxable NO : Non-taxable Program each item as follows: • RATE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT(CASH) (Use the character entry method) Description for the cash tip. Up to 12 characters can be entered. • TEXT(CHR) (Use - Sharp UP-820N | UP-820N Operation Manual - Page 152
entry method) Key data entry job no. (Capture job no: 0 thru 99) When "0" is programmed, data entry is inhibited. • EFT/ACCT PROG. (Use the selective entry method) EFT/ACCT programming • NOT COMPULSORY. • ACCT COMPULSORY. • ACCT (Use the selective entry method) • ONLINE COMPULSORY. • OFFLINE - Sharp UP-820N | UP-820N Operation Manual - Page 153
Up to 12 characters can be entered. NOTE You can also select a PO key by pressing the corresponding key when it has been placed directly on the Capture job no: 0 thru 99) When "0" is programmed, data entry is inhibited. Manual tax Procedure Program each item as follows: • HALO (High Amount Lockout - Sharp UP-820N | UP-820N Operation Manual - Page 154
can be entered. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job number (Capture job no: 0 thru 99) When "0" is programmed, data entry is inhibited. Program each item as follows: • TEXT (Use the character entry method) Description for the no-sale. Up to 12 characters can be entered - Sharp UP-820N | UP-820N Operation Manual - Page 155
. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When "0" is programmed, data entry is inhibited. Refund Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the refund or return function. Up to 12 - Sharp UP-820N | UP-820N Operation Manual - Page 156
Return Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the return function. Up to 12 characters can be entered. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When "0" is programmed, data entry is - Sharp UP-820N | UP-820N Operation Manual - Page 157
Final key 10 CID: Cash in drawer 11 CH/CG: Check change 12 CA/CK: Check cashing 13 MONEY: Currency denominations The following illustration shows the media key programming options. 5 MEDIA 1 CASH 2 CHECK 3 CHARGE 4 FS TEND 5 CASH BENEFIT 6 CONVERSION 7 EAT-IN 8 SERVICE 9 FINAL 10 CID 11 - Sharp UP-820N | UP-820N Operation Manual - Page 158
cash key from the cash keys list. The screen continues. Program each item as follows: • TEXT (Use the character entry method) Description for the cash key item decides whether or not your POS terminal should print a message at the foot of a receipt when a specified cash key is used. YES : Enables - Sharp UP-820N | UP-820N Operation Manual - Page 159
is pressed. YES : Deletes Tax n (1 thru 5). NO : Calculates Tax n (1 thru 5). • DRAWER OPENING (Use the selective entry method) You can program each cash key to open the drawer. NO : Does not open the drawer. YES : Opens the drawer. • AMOUNT (Use the selective entry method) You may select whether - Sharp UP-820N | UP-820N Operation Manual - Page 160
Cash keys (continued) • EFT/ACCT PROG. (Use the selective entry method) You can select EFT/ACCT compulsory or not-compulsory. NOT COMPULSORY: Not-compulsory EFT/ACCT - Sharp UP-820N | UP-820N Operation Manual - Page 161
Number of authorization receipts to be issued (1 digit: 1 to 9) If the number "0" is entered, no authorization receipt is issued. NOTE You can also select a cash key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key from the menu. • PRINT - Sharp UP-820N | UP-820N Operation Manual - Page 162
Check keys Procedure Select the desired check key from the check keys list. The screen continues. Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. • HALO (High Amount - Sharp UP-820N | UP-820N Operation Manual - Page 163
n (1 thru 5). • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • AMOUNT (Use the Key data entry job no. (Capture job no: 0 thru 99) When "0" is programmed, the data capture entry is inhibited. • EFT/ACCT PROG. (Use the selective entry - Sharp UP-820N | UP-820N Operation Manual - Page 164
Check keys (continued) • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# ( - Sharp UP-820N | UP-820N Operation Manual - Page 165
Charge keys Procedure Select the desired charge key from the charge keys list. The screen continues. Program each item as follows: • TEXT(GROSS) (Use the character entry method) Description for the charge (gross sales) key. Up to 12 characters can be entered. • - Sharp UP-820N | UP-820N Operation Manual - Page 166
n (1 thru 5). • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • AMOUNT (Use the Key data entry job no. (Capture job no: 0 thru 99) When "0" is programmed, the data capture entry is inhibited. • EFT/ACCT PROG. (Use the selective entry - Sharp UP-820N | UP-820N Operation Manual - Page 167
Charge keys (continued) • EFT (Use the selective entry method) Select ACTION CODE from the following options: AUTH-ONLY DIAL POST-AUTH • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY. - Sharp UP-820N | UP-820N Operation Manual - Page 168
Charge keys (continued) • TIP LINE PRINT (Use the selective entry method) YES : Prints the tip line. NO : Does not print the tip line. NOTE You can also select a charge key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key from the menu. - Sharp UP-820N | UP-820N Operation Manual - Page 169
Food stamp tender key: For manual entry of paper food stamp payment Procedure Program each item as follows: • TEXT is treated as invalid. The negative # check function can be overridden depending upon the programming. NO : Disables the negative # check function. • POSITIVE # (Use the selective - Sharp UP-820N | UP-820N Operation Manual - Page 170
(Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP No.1 thru 3 (Use the numeric entry method Key data entry job no. (Capture job no: 0 thru 99) When "0" is programmed, data capture entry is inhibited. NOTE You can also select a food stamp tender key - Sharp UP-820N | UP-820N Operation Manual - Page 171
(non-add code) existing in the negative # file is treated as invalid. The negative # check function can be overridden depending upon the programming. NO : Disables the negative # check function. • POSITIVE # (Use the selective entry method) YES : Enables the positive # check function. Any code (non - Sharp UP-820N | UP-820N Operation Manual - Page 172
Transfer) (continued) • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP No Key data entry job no. (Capture job no: 0 thru 99) When "0" is programmed, data capture entry is inhibited. • CARD# PRINT (Use the selective entry method) YES - Sharp UP-820N | UP-820N Operation Manual - Page 173
benefit by EBT (CASH BNF key) Procedure Program each item as follows: • TEXT (Use the character # file is treated as invalid. The negative # check function can be overridden depending upon the programming. NO : Disables the negative # check function. • POSITIVE # (Use the selective entry method - Sharp UP-820N | UP-820N Operation Manual - Page 174
Cash benefit by EBT (continued) • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP data entry job no. (Capture job no: 0 thru 99) When "0" is programmed, data capture entry is inhibited. • CARD# PRINT (Use the selective entry method) - Sharp UP-820N | UP-820N Operation Manual - Page 175
currency Drawer No. (1 digit: 0 to 2) NOTE You can also select a conversion key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key from the menu. Eat-in keys Procedure Select the desired eat-in key from the eat-in keys list. Program - Sharp UP-820N | UP-820N Operation Manual - Page 176
key Procedure The screen continues. Program each item as follows: • TEXT (GLU) (Use the character entry method) Description for the service key. Up to 12 characters can be entered. • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill. NO : Disables - Sharp UP-820N | UP-820N Operation Manual - Page 177
Service key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE ) YES : Enables IC card entry NO : Disables IC card entry NOTE You can also select a service key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key - Sharp UP-820N | UP-820N Operation Manual - Page 178
on the chit receipt. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When "0" is programmed, data capture entry is inhibited. • EFT/ACCT PROG. (Use the selective entry method) You can select EFT/ACCT compulsory or not-compulsory. NOT COMPULSORY - Sharp UP-820N | UP-820N Operation Manual - Page 179
Final key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# (Use the selective entry method) NO YES • CARD# PRINT (Use the selective entry method) YES : Prints the - Sharp UP-820N | UP-820N Operation Manual - Page 180
the description and the upper limit amount for the cash in drawer (sentinel). Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the cash in drawer. Up to 12 characters can be entered. • HALO (High Amount Lockout: used the numeric entry method) Limit - Sharp UP-820N | UP-820N Operation Manual - Page 181
the description and the upper limit amounts for check cashing. Procedure Select the desired check cashing no. from the check cashing numbers list. Program each item as follows: • TEXT (Use the character entry method) Description for check cashing. Up to 12 characters can be entered. • HALO (High - Sharp UP-820N | UP-820N Operation Manual - Page 182
Check cashing (continued) •EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY. - Sharp UP-820N | UP-820N Operation Manual - Page 183
(domestic bill, coin and foreign currency) used for the starting cash memory. Up to 20 currency denominations (MONEY1 through 20) can be programmed. NOTE For the starting cash memory (SCM), refer to the "Starting Cash Memory Entry" section on page 26. Procedure Select the desired currency - Sharp UP-820N | UP-820N Operation Manual - Page 184
text Department group text PLU group text Server group text Message text The following illustration shows those options included in the text programming group. 6 TEXT 1 FUNCTION TEXT 2 DEPT. GROUP 3 PLU GROUP 4 SERVER GROUP 5 MESSAGE TEXT See "Function text" on page 183. See "Department group - Sharp UP-820N | UP-820N Operation Manual - Page 185
can program a 025 Net tax 5 total 026 Exempt tax 5 027 Gross manual tax total 028 Refund manual tax total 029 Exempt total from GST 030 PST total 031 Mash Net Total 063 Fs Change(Cash) 064 Cash Benefit Change(Cash) 065 Cash+Check In Drawer 066 Fs In Drawer 067 Deposit 068 Deposit Refund - Sharp UP-820N | UP-820N Operation Manual - Page 186
119 Item % Tl 120 Group Discount % Tl 121 Gas Discount Tl 122 Cash Tl 123 Ra Tl 124 Po Tl 125 Ca/Chk Tl 126 Conv Tl 127 Charge Tl 128 Check Tl GLU WASTE AVE SALE ST(-) TL ST % TL (-) TL % TL GDISC%TL GASDISTL CASH TL RA TL PO TL CA/CK TL CONV TL CHR TL CHECK TL COMBO WASTE RF CP NET SLS - Sharp UP-820N | UP-820N Operation Manual - Page 187
Select the desired department group number from the department group list. Program the item as follows: • TEXT (Use the character entry method Up to 12 characters can be entered. PLU group text You can program a maximum of eight characters for each PLU group (1~99). Procedure Select the - Sharp UP-820N | UP-820N Operation Manual - Page 188
a message consisting of a maximum of 16 characters for each remote printer. Select the desired message no. from the message list. Program each item as follows: • TEXT (Use the character entry method) Description for a remote printer message. Up to 16 characters can be entered. • REMOTE PRINTER - Sharp UP-820N | UP-820N Operation Manual - Page 189
"SERVER". • The SEVER window will appear. 3. Select the server name. Program each item as follows: • SECRET CODE (Use the numeric entry method) Secret ENABLE: Enables G.C.Copy. DISABLE: Disables G.C.Copy. • DRAWER# (Use the numeric entry method) Drawer number (1 or 2/0) • NET SALES% (Use the - Sharp UP-820N | UP-820N Operation Manual - Page 190
window, select "07 PERSONNEL." • The PERSONNEL window will appear. 2. Select the "MANAGER". • The MANAGER window will appear. 3. Select or enter the manager code. 4. Program the item as follows: • SECRET CODE (Use the numeric entry method) Secret code (max. 4 digits: 0001 to 9999/0000) - 188 - - Sharp UP-820N | UP-820N Operation Manual - Page 191
Bill number 7 BRIGHTNESS Brightness of the LCD display The following illustration shows those options included in the terminal programming group. 8 TERMINAL 1 MACHINE# 2 CONSECUTIVE# 3 INTERVAL TIMER 4 DEFAULT MENU LEVEL 5 AVAILABLE GLU# 6 BILL NUMBER 7 BRIGHTNESS See "Machine number" on page - Sharp UP-820N | UP-820N Operation Manual - Page 192
each item as follows : • TILL TIMER (Use the numeric entry method) The POS terminal counts the number of times the drawer is left open for longer than a programmed time limit. The counter will be incremented by one each time a programmed time limit is reached. The time limit for TILL TIMER can be - Sharp UP-820N | UP-820N Operation Manual - Page 193
(Use the numeric entry method) Default menu level (1 to 5) Available GLU code You can specify the range of GLU numbers available for each terminal. Procedure Program the item as follows: • START CODE (Use the numeric entry method) Start GLU/PBLU code (max. 4 digits: 1 to 9999) • END CODE (Use - Sharp UP-820N | UP-820N Operation Manual - Page 194
date and time: Date/time You can set the date and time for the POS terminal. Procedure 1. In the SETTING window, select "09 DATE/TIME." • The numeric entry method) Set the time (max. 4 digits) on the military time (24-hour) system. For example, to set 2:30 AM, enter 0230; and to set 2:30 PM, enter - Sharp UP-820N | UP-820N Operation Manual - Page 195
Optional Feature Selection Use the following procedure to select an optional feature : Procedure 1. In the SETTING window, select "10 OPTIONAL." • The OPTIONAL window will appear. 2. Select any option from the following options list: 1 FUNC.PROHIBIT: Function prohibition 2 FUNC.SELECT1: Function - Sharp UP-820N | UP-820N Operation Manual - Page 196
Function prohibition Your POS terminal allows you to select whether to enable or disable various functions. Procedure Program each item as follows: The screen continues. • OPX/Z REPORT (Use the selective entry method) DISABLE: Disables server report printing in the OP X/Z mode. ENABLE: Enables - Sharp UP-820N | UP-820N Operation Manual - Page 197
GLU automatically. • UPC LEARNING (Use the selective entry method) DISABLE: Disables the UPC learning function. ENABLE: Enables the UPC learning function. • PRICE CHANGE (Use the selective entry method) LIMITED: Only available to the manager. PUBLIC: Available to the manager and servers/cashiers - Sharp UP-820N | UP-820N Operation Manual - Page 198
Function selection 1 Your POS terminal enables you to select various functional settings. Program each item as follows: Procedure The screen continues. • ITEM VP (Use the selective entry method) DISABLE: Disables item validation printing. ENABLE: Enables item validation printing. • - Sharp UP-820N | UP-820N Operation Manual - Page 199
Function selection 2 Your POS terminal enables you to select various functional settings. Program each item as programmed rate AMOUNT: Manual tip entry • SERVER DRAWER (Use the selective entry method) COMPULSORY: Compulsory server drawer assignment at sign-on INHIBIT: Inhibits server drawer - Sharp UP-820N | UP-820N Operation Manual - Page 200
when T-LOG butter becomes full. • E.J. FULL (Use the selective entry method) LOCK: Locks entries at a terminal when E.J. buffer becomes full. CONTINUE: Does not lock entries at a terminal even when E.J. butter becomes full. • CAPTURE FUL (Use the selective entry method) LOCK: Locks entries at - Sharp UP-820N | UP-820N Operation Manual - Page 201
Printing selection You can program various printing functions. Procedure Program each item as follows: • PURCHASE NO. (Use the selective entry method) YES : Prints the purchase number. NO : Does not print the purchase number. The screen - Sharp UP-820N | UP-820N Operation Manual - Page 202
Printing selection (continued) • CUST. CODE&NAME KP (Use the selective entry method) YES : Prints the customer code and name on a kitchen printer (bill/slip). NO : Does not print the customer code and name on a kitchen printer. • CUST. ADDRESS KP (Use the selective entry method) YES : Prints the - Sharp UP-820N | UP-820N Operation Manual - Page 203
down-loading 7 AUTO KEY: Auto keys The following illustration shows those options included in the secret code programming group. 11 SECRET CODE 1 Z1 2 PGM2 3 SYSTEM Z1 4 SYSTEM PGM2 5 INITIAL D/L 6 MAINTENANCE. D/L 7 AUTO KEY See "Z1 reports" on page 202. See "PGM2-mode operations" on page - Sharp UP-820N | UP-820N Operation Manual - Page 204
key programming PLU menu key programming Function programming Media programming Text programming Personnel programming Terminal programming Date/time programming Optional programming Secret code programming Report programming Logo programming Device configuration programming GLU code programming Tax - Sharp UP-820N | UP-820N Operation Manual - Page 205
report Non-access UPC report Dynamic UPC clear report Dynamic UPC clear by department report Electronic journal System PGM2-mode operations You can assign a secret code to each system programming operation in the PGM2 mode. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry - Sharp UP-820N | UP-820N Operation Manual - Page 206
method) NOTE If "0" is entered, the "compulsory secret code entry" will be canceled. The screen continues. Program each item as follows: DEPT DEPT PRICE DEPT CVM DATA PLU/UPC PLU PRICE PLU CVM DATA LINK PLU CONDIMENT MIX&MATCH COMBO MEAL COMBO CVM DATA TRANSACTION POSITIVE# Department preset - Sharp UP-820N | UP-820N Operation Manual - Page 207
Auto key You can assign a secret code to each automatic sequencing key (Auto key). Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) AUTO AUTO2 AUTO3 ... AUTO99 Auto key Auto2 key Auto3 key ... Auto99 key The screen continues. NOTE If "0" is entered, the "compulsory - Sharp UP-820N | UP-820N Operation Manual - Page 208
from the following list: 1 0 SKIP: Zero skip 2 HOURLY REPORT: Hourly report 3 STACKED REPORT: Stacked report The following illustration shows the report programming options. 12 REPORT 1 0 SKIP 2 HOURLY REPORT 3 STACKED REPORT See "Zero skip" on page 207. See "Hourly report" on page 207. See - Sharp UP-820N | UP-820N Operation Manual - Page 209
net report. SKIP: Skips those data that are "0" sales in the daily net report. Hourly report You can program the memory type and the starting time for the hourly report. Procedure Program each item as follows: • MEMORY TYPE (Use the selective entry method) 15MIN: Selects the 15-minute type - Sharp UP-820N | UP-820N Operation Manual - Page 210
Stacked report Your POS terminal is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence by method) PLU minimum stock report Parameter: Start PLU code/end PLU code (1 thru 99999) • 12 PLU PRICE CATEGORY (Use the numeric entry method) PLU - Sharp UP-820N | UP-820N Operation Manual - Page 211
report (continued) • 13 DYNAMIC UPC Dynamic UPC report • 14 TRANSACTION Transaction report • 15 CID Cash in drawer report • 16 POSITIVE CHECK Positive check report • 17 TAX Tax report • 18 SCM Starting cash memory report • 19 ALL SERVER Full server report • 20 IND. SERVER (Use the numeric entry - Sharp UP-820N | UP-820N Operation Manual - Page 212
Stacked report (continued) • 28 CUSTOM SALES ALL (Use the numeric entry method) Customer sales all report Parameter: Start customer code/end customer code • 29 CHARGE ACCOUNT Charge account (customer no payment) report • 30 KEY CAPTURE Key capture report • 31 NON ACCESSED UPC No-access UPC report • - Sharp UP-820N | UP-820N Operation Manual - Page 213
: Validation printing text 3 BILL LOGO: Bill logo 4 SCROLL POLE DISP: Scrolling message for pole display The following illustration shows the logo text programming options. 13 LOGO TEXT 1 RECEIPT LOGO 2 VP TEXT 3 BILL LOGO 4 SCROLL POLE DISP See "Receipt logo" on page 212. See "Validation - Sharp UP-820N | UP-820N Operation Manual - Page 214
message" type, "6-line header message" type and "Stamp only" type. Please consult your authorized SHARP dealer. Validation printing text Your POS terminal can print programmed validation messages. Procedure Program the item as follows: • VP TEXT (Use the character entry method) Text for the - Sharp UP-820N | UP-820N Operation Manual - Page 215
for the bill (max. 30 characters x 6 lines) NOTE Header/Footer text for bill printer programming. Scrolling message for pole display Your POS terminal can display a scrolling message on the optional pole display. Program the item as follows: • SCROLL POLE DISP. (Use the character entry method) Text - Sharp UP-820N | UP-820N Operation Manual - Page 216
printer #9 17 BCR(SCANNER): BCR (Scanner) 18 POLE DISPLAY: Pole display The following illustration shows those options included in the device configuration programming group. 14 DEVICE CONFIG 01 BUILT-IN PRINTER: 02 JOURNAL PRINTER: 03 EXTERNAL PRINTER: 04 RECEIPT PRINTER: 05 BILL PRINTER: 06 - Sharp UP-820N | UP-820N Operation Manual - Page 217
Built-in printer Procedure Journal printer Procedure Program each item as follows: • LIGHT&SHADE (Use the print footer graphic logo. Journal printer is fixed to "BUILT IN." External journal Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer - Sharp UP-820N | UP-820N Operation Manual - Page 218
. • TRAY ST FEED# (Use the numeric entry method) Number of lines to be fed for a tray subtotal (0 to 9) Receipt printer is fixed to "BUILT IN." Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. BUILT-IN (built-in printer) EPSON TM-295 EPSON - Sharp UP-820N | UP-820N Operation Manual - Page 219
NOT PRINT: Logo text is not printed. PRINT: Logo text is printed. (This item is invalid for the built-in printer.) Validation (VP) printer Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. EPSON TM-295 • VP TIMES (Use the numeric - Sharp UP-820N | UP-820N Operation Manual - Page 220
• BOTTOM EXTRA LINE (Use the numeric entry method) Number of tracking blank lines to be fed for a remote printer (0 to 9) BCR (SCANNER) Procedure Program each item as follows: • BAUD RATE (Use the selective entry method) Transmission speed (baud rate) 19200 bps/9600 bps/4800 bps • DATA BITS (Use - Sharp UP-820N | UP-820N Operation Manual - Page 221
Pole display Procedure Program the item as follows: • WAITING TIME (Use the numeric entry method) Waiting time until the message is displayed on the pole display (1 to 999) When you enter "0", no message is displayed. - 219 - - Sharp UP-820N | UP-820N Operation Manual - Page 222
CODE." • The GLU CODE window will appear. 2. Select any item from the following option list: 1 GLU: GLU/PBLU code You can program the range of available guest check codes. Program each item as follows: • START CODE (Use the numeric entry method) Start GLU code (max. 4 digits: 1 to 9999) • END CODE - Sharp UP-820N | UP-820N Operation Manual - Page 223
"16 CUSTOMER". 2. Select an option form the following option list: 1 CUSTOMER: Customer code 2 CUSTOMER PROGRAM: Customer programming The following illustration shows those options included in the customer programming group. 16 CUSTOMER 1 CUSTOMER See "Customer code" on page 222. 2 CUSTOMER - Sharp UP-820N | UP-820N Operation Manual - Page 224
Date of deletion (Year, Month) Date of the last access (Year, Month) + programmed period + 1 [Ex.] Date of deletion = 8/(1 to 31)/2009, Period = in case of customer entry. • SERVICE DISPLAY (Use the selective entry method) YES : Displays the customer's service amount in case of customer entry. NO - Sharp UP-820N | UP-820N Operation Manual - Page 225
) Negative code (max. 16 digits) • OVERRIDE (Use the selective entry method) Negative code checking can be overridden in compliance with programmed override status. (Override/access operation: ) (Not to override: ) CANCEL REG&MGR: Available to the manager and servers/cashiers. The message - Sharp UP-820N | UP-820N Operation Manual - Page 226
The DELETE window appears. • Press the CA/AT key. Message "ARE YOU SURE ?" appears. • Select "YES" and press the ENTER key. • To cancel the deletion, select "NO" and press the ENTER key. To end the deletion procedure, press the CANCEL key. - 224 - - Sharp UP-820N | UP-820N Operation Manual - Page 227
: Positive code You can create/delete the positive code. Procedure Program the item as follows: • POSITIVE# (Use the numeric entry method) Positive code (max. 16 digits) NOTE • You create a new code by entering the code, then - Sharp UP-820N | UP-820N Operation Manual - Page 228
The DELETE window appears. • Press the CA/AT key. Message "ARE YOU SURE ?" appears. • Select "YES" and press the ENTER key. • To cancel the deletion, select "NO" and press the ENTER key. To end the deletion procedure, press the CANCEL key. - 226 - - Sharp UP-820N | UP-820N Operation Manual - Page 229
: Mode position/Auto key no. The Macro Key Function is used to run a series of instructions with a single key stroke. You can program up to 15 modes auto key numbers for each macro key. Procedure Program the item as follows: • MACRO#1 thru MACRO#4 (Use the selective entry method) Select the - Sharp UP-820N | UP-820N Operation Manual - Page 230
from the following option list: 1 FUNCTION MENU KEY: Function menu key 2 FUNCTION KEY: Function key The following illustration shows the function key programming options. 13 FUNCTION KEY 1 FUNCTION MENU KEY 2 FUNCTION KEY See "Function menu key" on page 229. See "Function key" on page 231 - Sharp UP-820N | UP-820N Operation Manual - Page 231
Function menu key You can assign a maximum of 15 function keys to each of the 30 function menu keys. You can also program the display menu titles for each function menu key. Pressing a function menu key displays its assigned function keys in the keyboard area, allowing you to - Sharp UP-820N | UP-820N Operation Manual - Page 232
Function menu key (continued) Setting a menu title Procedure 1. Select the desired function menu key from the function menu key list. 2. Select "2 MENU TITLE". 3. Enter a text for the menu title. • MENU TITLE (Use the character entry method) Text for the menu title Up to 16 characters can be - Sharp UP-820N | UP-820N Operation Manual - Page 233
Function key You can program a display key text and a display key color function key. Procedure 1. In the FUNCTION KEY window, select "2 FUNCTION KEY". The screen continues. 2. Select a pertinent function key - Sharp UP-820N | UP-820N Operation Manual - Page 234
#13: Function key#14: Function key#15: MISC MENU RCPT ON/OFF RA RA2 PO PO2 CA/CHK1 CA/CHK2 CA/CHK3 CA/CHK4 CA/CHK5 CA/CHK6 CA/CHK7 CA key#2: Function key#3: Function key#4: Function key#5: Function key#6 to 15: CASH MENU TL CASH2 CASH3 CASH4 CASH5 INHIBIT Function menu 03 key FUNC MENU3 Menu - Sharp UP-820N | UP-820N Operation Manual - Page 235
Use the following procedure for capture key programming: Capture key data You can program max. 10 data capture keys for the capture data function. Procedure Program the item as follows: • CAPTURE01 thru 10 (Use the selective entry method) Select the desired data capture key from the list - Sharp UP-820N | UP-820N Operation Manual - Page 236
Use the following procedure for key data entry job table programming: Capture job number You can program a max. of 99 capture job numbers. Procedure Program each item as follows: • CAPTURE JOB# (Use the selective entry method) Select the pertinent capture Job number. (1 to 99) • MESSAGE - Sharp UP-820N | UP-820N Operation Manual - Page 237
DOUGHNUT EXPT" appears only when the Canadian tax system is selected. • If the (DEL) key is pressed on the tax number selection menu, the tax table or the tax in the cursor position will be deleted. The following illustration shows the tax programming options. 23 TAX 1 TAX1 2 TAX2 3 TAX3 4 TAX4 - Sharp UP-820N | UP-820N Operation Manual - Page 238
Table tax Your POS terminal has an automatic tax calculation feature which allows you to program four tax tables. Automatic tax calculations require you to program, in addition to tax tables, the tax status of each pertinent department, PLU, and function key. Sample tax table New Jersey tax table: - Sharp UP-820N | UP-820N Operation Manual - Page 239
. • BREAK POINT1 thru 72 (Use the numeric entry method) Breakpoints programmable for the tax table (max. 5 digits: 0.01 to 999.99) 72 breakpoints can be programmed for each tax table. (When the interval between breakpoints is one dollar or more and less than one hundred dollars, 36 breakpoints are - Sharp UP-820N | UP-820N Operation Manual - Page 240
LIMIT (Use the numeric entry method) Lowest taxable amount (max. 5 digits: 0.01 to 999.99) Doughnut tax exemption (for the Canadian tax system) Procedure Program the item as follows: • QUANTITY (Use the numeric entry method) Quantity for the doughnut tax exempt (for Canadian tax) (max. 2 digits - Sharp UP-820N | UP-820N Operation Manual - Page 241
is completed, exit this mode and put your POS terminal back into the normal mode of operation. Procedure Program the item as follows: • TRAINING MODE ( In the training mode, the consecutive number is incremented. • The cash drawer does not open in the training mode. No item data is sent to the remote - Sharp UP-820N | UP-820N Operation Manual - Page 242
: NOTE For more information, please consult your authorized SHARP dealer. Backup data send Your POS terminal can send data to another device via RS232 for the purpose of backing up its program. Procedure Program each item as follows: • SEND DATA (Use the selective entry method) Select - Sharp UP-820N | UP-820N Operation Manual - Page 243
: NOTE For more information, please consult your authorized SHARP dealer. Backup data receive Your POS terminal can receive data from another device via RS232 which has previously received the data. Procedure Program the item as follows: • SPEED (Use the selective entry method) Select - Sharp UP-820N | UP-820N Operation Manual - Page 244
PLU's unit price or name daily. Procedure To program a unit price or name Program a unit price or name for the corresponding price level. • *PRICE1 thru 6 (Use the numeric entry method) Unit price of each price price level. Up to 12 characters can be entered. NOTE * On the sample screen, the price - Sharp UP-820N | UP-820N Operation Manual - Page 245
automatic sequencing keys as follows: 1. Select the automatic sequencing key which you want to program. 2. Enter the desired sequence for the automatic sequencing key in the programmed sequence. 750 4 CA/AT 3. To end programming for the key, touch "EXIT" in the lower left corner of the display - Sharp UP-820N | UP-820N Operation Manual - Page 246
Loading Dynamic UPC to the Main UPC File The UPC master file (main file) can be updated by loading the data in the dynamic UPC file to the UPC master file. Procedure To loading dynamic UPC, proceed as follows: 1. Select "4 D-UPC LOAD" from the PGM2 window. 2. Select "YES" or "NO", and press the - Sharp UP-820N | UP-820N Operation Manual - Page 247
POS terminal into an SD card or load data from the SA card for various purposes. The types of data available in this mode are as follows: • Sales data • Electronic journal data • T-LOG data • Programming data • All RAM data Use the following procedure for operation in the SD CARD mode. Installing - Sharp UP-820N | UP-820N Operation Manual - Page 248
dealer. • To save or load all RAM data, please consult your authorized SHARP dealer. • This model supports SD cards only. Use of any other types of SD cards such as miniSD, microSD, etc. with an adapter is not supported. • Do not turn off the POS terminal when it is accessing the SD card. The data - Sharp UP-820N | UP-820N Operation Manual - Page 249
14 OPTIONAL 15 FUNCTION TEXT 16 DEPT. GROUP 17 PLU GROUP 18 SERVER GROUP 19 TEXT 20 TAX 21 GLU CODE 22 CUSTOMER *1 23 CUSTOMER PROGRAM. 24 NEGATIVE # 25 POSITIVE # 26 AUTO KEY 27 MACRO KEY 28 CAPTURE KEY 29 CAPTURE JOB# 30 DEVICE CONFIG 31 DIRECT KEY 32 FUNCTION KEY - Sharp UP-820N | UP-820N Operation Manual - Page 250
status (1/2/3) Machine number Server name/server code Time Key data entry job no. Unit price Group no. Age limitation CVM control character HALO/LALO Print station Function programming 000003 Type of unit price entry (open & preset/preset/open/inhibit) Gas/BR/Hash/Normal SIF/SICS/Normal Scale - Sharp UP-820N | UP-820N Operation Manual - Page 251
character Minimum stock q'ty Priority group no. Stock q'ty Function programming 000002 Mode parameter (open & preset/preset/open/inhibit) Scale to menu item (compulsory/non-compulsory) Condiment type/ non-condiment type Price shift (compulsory/prohibited/allowed) Repeat round (Yes/no) NOTE The - Sharp UP-820N | UP-820N Operation Manual - Page 252
PLU table (PGM2 mode) • Mix & Match table (PGM2 mode) Report type Link PLU table no. Assigned PLU codes Report type Mix & Match table no. Price Base qʼty • Condiment table (PGM2 mode) • Dynamic UPC (PGM2 mode) Report type Condiment table no. Assigned PLU codes Next table# Number of repeats - Sharp UP-820N | UP-820N Operation Manual - Page 253
to menu item (compulsory/non-compulsory) Print station/Priority group no./CVM control character Associated PLU text Associated PLU unit price (PRICE1) Associated PLU upsize price (PRICE2) Condiment table no. • Scale tare table (PGM2 mode) • UPC other (PGM2 mode) Report type Scale table no. Weight - Sharp UP-820N | UP-820N Operation Manual - Page 254
(max. 20 items) Amount HALO Tax status Type I=Item S=Subtotal HALO Report type Print station HALO Function text Function programming (2) Function programming (3) Function programming (1)/ Key data entry job no. Function text (gross) Function text (refund) Rate Key data entry job no. Tax status - Sharp UP-820N | UP-820N Operation Manual - Page 255
• Server (PGM1 or PGM2 mode) • Customer (PGM2 mode) Report type Server code Server name Linked GLU codes Function programming Net sales % • Customer control (PGM2 mode) • Negative no. (PGM2 mode) • Positive no. (PGM2 mode) • Manager (PGM2 mode) - 253 - - Sharp UP-820N | UP-820N Operation Manual - Page 256
• Optional features (PGM2 mode) Report type Setting To be continued - 254 - - Sharp UP-820N | UP-820N Operation Manual - Page 257
• Function text (PGM2 mode) Report type Function text (default) Text (preset) To be continued To be continued - 255 - - Sharp UP-820N | UP-820N Operation Manual - Page 258
• Department group text (PGM2 mode) • Server group text (PGM2 mode) Report type Function text (default) Text (preset) Report type Function text (default) Text (preset) • PLU group text (PGM2 mode) Report type Function text (default) Text (preset) - 256 - - Sharp UP-820N | UP-820N Operation Manual - Page 259
limit Breakpoint amount Lower tax limit Doughnut tax exempt count • AUTO key (PGM2 mode) • GLU code (PGM2 mode) Report type AUTO key no. Entry sequence programmed Report type Start code End code - 257 - - Sharp UP-820N | UP-820N Operation Manual - Page 260
• Macro key (PGM2 mode) • Capture key (PGM2 mode) • Function menu key (PGM2 mode) • Capture job no. (PGM2 mode) - 258 - - Sharp UP-820N | UP-820N Operation Manual - Page 261
• Device configuration (PGM2 mode) • PLU menu key (PGM2 mode) Report type Image mode PLU menu key no. Printer type Title Menu PLU - 259 - - Sharp UP-820N | UP-820N Operation Manual - Page 262
• Direct key (PGM2 mode) Report type Key no. PLU code - 260 - - Sharp UP-820N | UP-820N Operation Manual - Page 263
, sign on/GLU used flag, offline account data, or electronic journal file data) in case some system trouble occurred occures. This data clear function should be used only when your authorized SHARP dealer instructs you to do so. Use the following procedure to perform data clear operation. only when - Sharp UP-820N | UP-820N Operation Manual - Page 264
character: 2 You can program the format in "EAN NON-PLU" in ARTICLE setting. • Number system character: 4 2 * * * * * C D Item code Price Price check digit 4 C D Here, a full 12digit number, 11digit number (excluding the check - Sharp UP-820N | UP-820N Operation Manual - Page 265
flag. UPC file Your POS terminal has a UPC main file and can provide a dynamic UPC (D-UPC) file. UPC main file Generally use, all UPC items are managed in the UPC main file. Programming data and sales information is to use the dynamic UPC file, please consult your authorized SHARP dealer. - 263 - - Sharp UP-820N | UP-820N Operation Manual - Page 266
certain level, printing is made on thermal paper. Cautions in handling the printer • If your POS terminal for an extended period of time, pull the print head release lever toward you so that the print head is set apart from the plate. Printing position • Avoid installing the machine in any of the - Sharp UP-820N | UP-820N Operation Manual - Page 267
with a photocopier. Installing and Removing a Paper Roll Recording paper specifications Be sure to use paper rolls as specified by SHARP. The use of any paper rolls other than specified could cause paper jamming, resulting in a POS terminal malfunction. Paper specification Paper width: 2.26 - Sharp UP-820N | UP-820N Operation Manual - Page 268
around the spool shaft two or three turns. 8. Set the spool on the bearing. 9. Replace the printer cover. Manual installing of a paper roll When you want to manually install a new roll of paper while your machine is turned off, follow the steps below: 1. Pull the print head release lever toward you - Sharp UP-820N | UP-820N Operation Manual - Page 269
printer cover. 2. Press the key to feed the journal paper until all its printed part comes out. 3. Cut the paper and remove the take-up spool. 4. Cut the paper behind the printer and near the paper roll. 5. Press the key until the paper remaining in the printer comes out completely. 6. Remove the - Sharp UP-820N | UP-820N Operation Manual - Page 270
finished. You hear the cutter sound when printing is finished. • Pulling the receipt during printing may cause paper to jams. How to pull the receipt paper after the printing Pull the receipt paper obliquely upward from behind holding the middle of its side. How to pull the receipt (Correct) In - Sharp UP-820N | UP-820N Operation Manual - Page 271
Return the cutter unit to its original position. Make sure the metal part is surely hooked to the cutter open tab. 8. Reset the paper roll(s) correctly by following the steps in "Installing the paper roll". 9. Replace the printer cover. Cutter open tab Cutter unit Pull all the way forward - 269 - - Sharp UP-820N | UP-820N Operation Manual - Page 272
unit to its original position. Make sure the metal part is surely hooked to the cutter open lever. 9. Reset the paper roll(s) correctly by following the step in "Installing a paper roll". 10. Replace the printer cover. Precautions: Never touch the print head with a tool or anything hard which may - Sharp UP-820N | UP-820N Operation Manual - Page 273
Removing the Till and the Drawer The till in the POS terminal is detachable. After closing your business for the day, remove the till from the drawer and keep the drawer open. The 6-denomination coin case is also detachable from the till. To detach the drawer, pull it forward fully with the till - Sharp UP-820N | UP-820N Operation Manual - Page 274
the terminal. Before calling for service, paper jam? 16 List of Options The following options are available for your POS terminal: For further information, contact your authorized SHARP dealer. Do not try to install any option yourself. 1. Remote customer display model UP-P20DPB 2. Remote drawer - Sharp UP-820N | UP-820N Operation Manual - Page 275
17 Specifications Model UP-820N External dimensions 14.1 (W)* X17.6 (D) X14.7 (H) in. (358(W)* X 447(D) X 374(H) mm) 0.08 mm thickness) Cash drawer 5 slots for bill and 6 for coin denominations Accessories Hardware Operation Manual: 1 copy Paper roll: 2 Take-up spool: 1 Drawer lock keys: 2 * - Sharp UP-820N | UP-820N Operation Manual - Page 276
ANY PARTICULAR PURPOSE IN CONNECTION WITH THE HARDWARE, SOFTWARE, OR FIRMWARE EMBODIED IN OR USED IN CONJUNCTION WITH THIS PRODUCT. Sharp is not responsible for any damages or loss, either direct, incidental or consequential, which you, the end-user, may experience as a result of your purchase or - Sharp UP-820N | UP-820N Operation Manual - Page 277
SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07495-1163 1-800-BE-SHARP http://www.sharp-usa.com SHARP CORPORATION - 275 - UP820N_MIE10
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