Adaptec 412R User Guide - Page 90

Terminal Emulator and COM Port Problems

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DuraStor 412R/6320SS/7320SS Installation and User's Guide Terminal Emulator and COM Port Problems Symptom Screen displays unintelligible strings of characters. Probable Cause Baud rate mismatch between the terminal emulator and the controller. The default baud rate is 115,200. Solution Follow these steps if you set your terminal emulator to the default rate and still get garbage characters: 1 If you are able, shut down the controller. If you are unable to shut down the controller, continue with step 2. 2 Turn OFF the power to the enclosure containing the controller. 3 Press the spacebar of your terminal emulator. 4 Turn ON the power while continuing to press the spacebar. This allows the controller to auto-detect the baud rate setting. 5 When the Flash Utility appears, select option 5 to continue to boot the controller. Note: Some terminal emulators do not immediately change to the new baud rate settings, and you have to exit and restart the emulator to use the new settings. 6-6

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6-6
DuraStor 412R/6320SS/7320SS Installation and User’s Guide
Terminal Emulator and COM Port Problems
Symptom
Probable Cause
Solution
Screen displays
unintelligible
strings of
characters.
Baud rate
mismatch between
the terminal
emulator and the
controller. The
default baud rate is
115,200.
Follow these steps if you set
your terminal emulator to the
default rate and still get
garbage characters:
1
If you are able, shut down
the controller.
If you are unable to shut
down the controller,
continue with step 2.
2 Turn
OFF
the power to the
enclosure containing the
controller.
3
Press the spacebar of your
terminal emulator.
4 Turn
ON
the power while
continuing to press the
spacebar. This allows the
controller to auto-detect the
baud rate setting.
5
When the Flash Utility
appears, select option 5 to
continue to boot the
controller.
Note:
Some terminal
emulators do not
immediately change to the
new baud rate settings, and
you have to exit and restart
the emulator to use the
new settings.