Brother International MFC-J4710DW Users Manual Basic - English - Page 112

Checking the print quality

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NOTE • If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved, call Brother Customer Service. (See Brother numbers on page i.) • You can also clean the print head from your PC. (See Software User's Guide: Maintenance tab (Windows®).) Checking the print quality A If faded or streaked colors and text appear on your printouts, some of the print head nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a Press . NOTE You can also press and Ink. b Press Test Print. c Press Print Quality. d Press OK. The machine begins printing the Print Quality Check Sheet. e Check the quality of the four color blocks on the sheet. f The Touchscreen asks you if the print quality is OK. Do one of the following:  If all lines are clear and visible, press Yes to finish the Print Quality check and go to step j.  If you can see missing short lines as shown below, press No. OK Poor g The Touchscreen asks you if the print quality is OK for black and then the three colors. Press Yes or No. h The Touchscreen asks you if you want to start cleaning. Press OK. The machine starts cleaning the print head. i After the cleaning procedure is finished, press OK. The machine prints the Print Quality Check Sheet again. Return to step e. j Press . If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved, call Brother Customer Service. (See Brother numbers on page i.) 98

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98
NOTE
•
If you clean the print head at least five
times and the print has not improved, try
installing a new Genuine Brother Brand
replacement ink cartridge for each
problem color. Try cleaning the print head
again up to five more times. If the print has
not improved, call Brother Customer
Service. (See
Brother numbers
on page i.)
•
You can also clean the print head from
your PC.
(See Software User’s Guide:
Maintenance tab
(Windows
®
).)
Checking the print quality
A
If faded or streaked colors and text appear on
your printouts, some of the print head nozzles
may be clogged. You can check this by
printing the Print Quality Check Sheet and
looking at the nozzle check pattern.
a
Press
.
NOTE
You can also press
and
Ink
.
b
Press
Test Print
.
c
Press
Print Quality
.
d
Press
OK
.
The machine begins printing the Print
Quality Check Sheet.
e
Check the quality of the four color blocks
on the sheet.
f
The Touchscreen asks you if the print
quality is OK.
Do one of the following:
If all lines are clear and visible, press
Yes
to finish the Print Quality check
and go to step
j
.
If you can see missing short lines as
shown below, press
No
.
g
The Touchscreen asks you if the print
quality is OK for black and then the three
colors.
Press
Yes
or
No
.
h
The Touchscreen asks you if you want
to start cleaning.
Press
OK
.
The machine starts cleaning the print
head.
i
After the cleaning procedure is finished,
press
OK
.
The machine prints the Print Quality
Check Sheet again. Return to step
e
.
j
Press
.
If you clean the print head at least five times
and the print has not improved, try installing a
new Genuine Brother Brand replacement ink
cartridge for each problem color. Try cleaning
the print head again up to five more times. If
the print has not improved, call Brother
Customer Service. (See
Brother numbers
on page i.)
OK
Poor