Brother International MFC-J4710DW Users Manual Basic - English - Page 119
Error Message, Cause, Action, Disconnected, Document Cover Open, Document Jam/too Long, DR Mode in Use
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Troubleshooting Error Message Disconnected Cause The other person or other person's fax machine stopped the call. Document Cover Open The document cover was open while (MFC-J4710DW) scanning a 2-sided document using the ADF. Document Jam/too Long The document was not inserted or fed properly, or the document scanned from the ADF was too long. DR Mode in Use The machine is in Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. High Temperature The print head is too warm. Hub is Unusable. A hub or USB Flash memory drive with hub has been connected to the USB direct interface. Image Too Long Image Too Small The proportions of your photo are irregular so effects could not be added. The size of your photo is too small to trim. Action Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). (See Telephone line interference / VoIP on page 135.) Close the document cover. (See Using the ADF on page 45.) (See Document jam on page 113.) Set Distinctive Ring to Off. (See Turning off Distinctive Ring on page 64.) Allow the machine to cool down. Hubs, including USB Flash memory drives that have a hub built in, are not supported. Unplug the device from the USB direct interface. Choose a regularly proportioned image. Choose a larger image. B 105