Brother International MFC-J4710DW Users Manual Basic - English - Page 125
The machine's Paper Size and Tray, Wrong Paper, Wrong Tray Setting
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Troubleshooting Error Message (MFC-J4510DW) Wrong Paper (MFC-J4710DW) Wrong Paper Wrong Paper #1 Wrong Paper #2 Wrong Tray Setting (MFC-J4710DW) Cause The paper size setting does not match the size of paper in the tray. The paper orientation is not proper for the paper size. You did not set the paper guides in the tray to the indicators for the paper size you are using. The machine's Paper Size and Tray Use settings do not match the size of paper in the tray you are using. Action 1 Check that the paper size you choose matches the size of paper in the tray. (MFC-J4510DW: See Paper Size on page 38.) (MFC-J4710DW: See Paper Size and Type (MFC-J4710DW) on page 39.) 2 Make sure you loaded the paper in the proper orientation, by setting the paper guides at the indicators for your paper size. (See Loading paper and other print media on page 19.) 3 After you have checked the paper size and the paper orientation, press OK on the Touchscreen. Configure the paper size setting for the tray according to the on-screen instructions. B 111