Brother International MFC-J6920DW Basic Users Guide - Page 117

Checking the print quality A If faded or streaked colors and text appear on your printouts, some of the print head nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a Press . NOTE You can also press and Ink. b Press Test Print. c Press Print Quality. d Press OK. The machine begins printing the Print Quality Check Sheet. e Check the quality of the four color blocks on the sheet. f The Touchscreen asks you if the print quality is OK. Do one of the following:  If all lines are clear and visible, press Yes to finish the Print Quality check and go to step j.  If you can see missing short lines as shown below, press No. OK Poor Routine maintenance g The Touchscreen asks you if the print quality is OK for black and then the three colors. Press Yes or No. h The Touchscreen asks you if you want to start cleaning. Press OK. The machine starts cleaning the print head. i After the cleaning procedure is finished, press OK. The machine prints the Print Quality Check Sheet again. Return to step e. j Press . If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head up to five more times. If the print has not improved, call Brother Customer Service. (See Brother numbers on page i.) IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. A 103