Canon PIXMA MG2120 User Manual - Page 537

Message Appears on the Computer Screen Page 537 of 731 pages 1. Open the Device Manager on your computer as shown below. If the User Account Control screen is displayed, follow the on-screen instructions. In Windows 7 or Windows Vista, click Control Panel, Hardware and Sound, then Device Manager. In Windows XP, click Control Panel, Performance and Maintenance, System, then click Device Manager on the Hardware sheet. 2. Double-click Universal Serial Bus controllers then USB Printing Support. If the USB Printing Support Properties screen is not displayed, make sure that the machine is correctly connected to the computer. Check 3: Make sure that the USB cable is securely plugged in to the machine and the computer. 3. Click the General tab and make sure that there is no indication of a problem with the device. If a device error is displayed, refer to Windows help to resolve the error. Other Error Messages Check: If an error message is displayed outside the printer status monitor, check the following: "Could not spool successfully due to insufficient disk space" Delete any unnecessary files to increase the amount of free space on the disk. "Could not spool successfully due to insufficient memory" Quit other running application softwares to increase available memory. If you cannot print yet, restart your computer and retry printing. "Printer driver could not be found" Uninstall the printer driver according to the procedure described in Deleting the Unnecessary MP Drivers , and then reinstall it. "Could not print Application name - File name" Try printing again once the current job is complete. The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen asking for permission to send the printer and application software usage information will be displayed every month for about ten years. Read the instructions on the screen and follow the procedure below.