Canon PIXMA MG2120 User Manual - Page 543

ScanGear (Scanner Driver) Does Not Start Page 543 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > ScanGear (Scanner Driver) Does Not Start S903 ScanGear (Scanner Driver) Does Not Start Check 1: Make sure that the MP Drivers is installed. If it is not installed, insert the Setup CD-ROM into the computer's disc drive, then select Custom Install and install MP Drivers. Check 2: On the menu of the application, select the machine. Important If the machine name is displayed multiple times, select the one that does not include WIA. Note The operation may differ depending on the application. Use the WIA driver when scanning from a WIA-compliant application. Scanning with WIA Driver Check 3: Make sure that the application is TWAIN-compliant. You cannot open ScanGear (scanner driver) from applications not supporting TWAIN. Check 4: Scan and save the image using MP Navigator EX, then import it into the application. You can specify which application to start after scanning, in Application Settings of the Custom dialog box of MP Navigator EX. Custom Dialog Box Page top