Canon PIXMA MG2120 User Manual - Page 593

Paper Is Jammed in the Paper Output Slot Page 593 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed in the Paper Output Slot U349 Paper Is Jammed in the Paper Output Slot If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. 1. Pull the paper out slowly. Hold the paper with your hands, then pull the paper out slowly not to tear it. Important Do not pull the paper out from the front tray even though you can see the jammed paper at the front tray. Pulling the paper out forcibly from the front tray may damage the machine. Note If you cannot pull the paper out, turn the machine off and turn it back on. The paper may be ejected automatically. If you cannot pull the paper out from the paper output tray, try to pull the paper out from the transport unit. Paper Is Jammed inside the Machine at the Transport Unit If the paper tears and you cannot remove the jammed paper from the paper output slot, open the paper output cover to remove the paper. Paper Is Jammed inside the Machine 2. Reload the paper, and press the Stop/Reset button on the machine. If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary. Note When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. Loading Paper We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. Page top