Canon PIXMA MG2120 User Manual - Page 607

Cannot Use the Contents on CREATIVE PARK PREMIUM Page 607 of 731 pages PREMIUM. Install Easy-PhotoPrint EX, select the printing menu of the contents on Solution Menu EX, then print the contents on CREATIVE PARK PREMIUM. Check 2: Did you download and install the contents on CREATIVE PARK PREMIUM? Before printing the contents on CREATIVE PARK PREMIUM, download and install the contents onto your computer, then start printing again. The contents will not be displayed if the number of copies exceeds the printing limit or the validity term has expired. Access CREATIVE PARK PREMIUM to check the printing limit or validity term of each content. Check 3: Are you trying to print contents which need a larger size of paper than the machine can support? If you are trying to print contents which need a larger size of paper than the machine can support, an error message is displayed on the computer screen. Follow the instructions on the computer screen, then confirm the paper size suitable for the contents. Check 4: Are the FINE cartridges installed properly? If genuine Canon FINE cartridges are not installed properly, an error message is displayed on the computer screen. Follow the instructions on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then access CREATIVE PARK PREMIUM again. Check 5: Are any operations in progress on the machine? If any operations are in progress on the machine, an error message is displayed on the computer screen. Follow the instructions on the computer screen, make sure that the operation is complete, then print the contents on CREATIVE PARK PREMIUM again. Check 6: Is the printer driver installed? If the printer driver is not installed, you cannot print the contents on CREATIVE PARK PREMIUM. Install the printer driver, then print the contents on CREATIVE PARK PREMIUM again. Check 7: Is the machine selected on Solution Menu EX? If the machine is not selected on Solution Menu EX, the menu of CREATIVE PARK PREMIUM is not displayed on Solution Menu EX. Click the button on Solution Menu EX, select the machine for Select Model on Preferences screen, then print the contents on CREATIVE PARK PREMIUM. Check 8: Is bidirectional support of the printer driver enabled? If bidirectional support of the printer driver is not enabled, an error message is displayed on the computer screen. Follow the instructions on the computer screen, make sure that bidirectional support of the printer driver is enabled, then print the contents on CREATIVE PARK PREMIUM again. Note To enable bidirectional support of the printer driver, select the Enable bidirectional support check box under the Ports tab in Properties of the printer driver. Check 9: Is the Keep printed documents check box selected on the properties of the printer driver? When the Keep printed documents check box is selected on the properties of the printer driver, you cannot print the contents on CANON CREATIVE PARK PREMIUM. Clear the Keep printed documents check box on the properties of the printer driver so that the printed data are not stored. Page top