Canon imageCLASS MF5850dn imageCLASS MF5880dn/5850dn Basic Operation Guide - Page 249
Clearing Jams, Document Jams
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Clearing Jams Clearing Jams When , , , , , , , or appears on the display, remove jammed paper from the machine first, then from the paper cassette or multi-purpose tray if necessary. Check the following if you experience repeated paper jams: - Fan and tap the paper stack on a flat surface before loading it in the machine. - Check that the paper you are using meets the requirements for use. (See "Paper Requirements," on p. 2-6.) - Make sure you have removed any scraps of paper from the inside of the machine. - When removing the jammed document or paper, be careful not to cut your hands with the edges of the document or paper. - When removing jammed paper or when inspecting inside of the machine, be careful not to allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this can result in burns or electrical shock. - When removing jammed paper, be careful not to get any toner on your hands or clothing, as this will dirty your hands or clothing. If toner gets on your hands or clothing, wash them immediately with cold water. Washing with warm water sets the toner, making it impossible to remove the toner stains. - If paper is jammed, remove the jammed paper so that any pieces of paper do not remain inside the machine according to the displayed message. Also, do not put your hand in an area other than indicated areas, as this may result in personal injuries or burns. - If you tear the paper, remove any torn pieces to avoid further jams. - If your hands or clothes get dirty from touching the toner, wash them immediately in cold water. Do not use hot water. If you do, the toner may be set permanently. - Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center if needed. Document Jams When , , or appears on the display, remove a jammed document from the ADF. 1 Open the ADF cover. Troubleshooting 12-2