Canon imagePROGRAF TZ-30000 MFP Z36 imagePROGRAF TZ-30000 / TZ-5300 series Use - Page 1065
Paper not being used under the recommended usage conditions
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4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains near the output guide. • Paper remains or there is a foreign object near the platen inside. • The paper is not being used under the recommended usage conditions. • The paper in use cannot be used with Automatic cut. What to Do • Paper that has been cut remains near the output guide Follow the steps below to resume printing. 1. Open the maintenance cover, lift up the release lever, and remove the paper. 2. Lower the release lever. 3. Load the paper. 4. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. Loading Rolls in the Printer • Paper remains or there is a foreign object near the platen inside. Follow the steps below to resume printing. 1. Open the top cover to open the inner cover, and then remove the paper or any foreign objects. 2. If the paper is removed, load the paper again. 3. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. Loading Rolls in the Printer • Paper not being used under the recommended usage conditions Every paper type has different recommended conditions of use. Use all paper under its recommended usage conditions. See the media information list for recommended usage conditions. Paper Information List • The paper in use cannot be used with Automatic cut or Eject cut Set the roll paper cutting method to User cut and cut the roll paper with a cutting implement such as scissors. Specifying the Cutting Method for Rolls See the media information list for paper types that can be used with Automatic cut or Eject cut. 1065
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