Canon imagePROGRAF TZ-30000 MFP Z36 imagePROGRAF TZ-30000 / TZ-5300 series Use - Page 819

The back side of the paper is dirty Check 1 Was the previous print job borderless, or printed on small paper? Open the top cover and clean the platen. Cleaning Inside the Top Cover Check 2 Is Detect paper width in the touch screen menu set to Disable? Printing with Detect paper width set to Disable may cause the platen to be dirtied. Set Detect paper width in the touch screen menu to Enable, and then open the top and inner covers to clean the platen. Cleaning Inside the Top Cover To continue printing with Detect paper width set to Disable, first open the top and inner covers to clean the platen, and then manually feed roll paper over the platen when printing. Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen. Set a higher Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check 4 Is Extension for borderless printing set to a large value? The platen may become dirtied by setting a large amount of extension. Reduce the value of Extension for borderless printing. Menu Structure Check 5 Is the inside of the roll cover clean? 819